Oki Printer 14ex User Manual

OKIPAGE 14ex, 14i and 14i/n  
User’s Guide  
 
English  
Table of contents  
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii  
EEC compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii  
Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . ii  
Table of contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii  
Category. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Parameter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Viewing and modifying menu settings . . . . . . . . . . 7  
Level 1 menu settings. . . . . . . . . . . . . . . . . . . . . 8  
Level 2 menu settings. . . . . . . . . . . . . . . . . . . . 11  
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Paper and envelope types. . . . . . . . . . . . . . . . . . . . 14  
Transparencies and adhesive labels . . . . . . . . . . . . 14  
Installing paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Printing envelopes . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Print quality adjustments . . . . . . . . . . . . . . . . . . . . 15  
Printing transparencies. . . . . . . . . . . . . . . . . . . . . . 16  
Heavyweight paper or cardstock . . . . . . . . . . . . . . 16  
Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1  
Toner cartridge and image drum handling . . . . . . . .2  
Emergency first aid. . . . . . . . . . . . . . . . . . . . . . . . . .3  
Printer control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . .4  
Ready LED indicator . . . . . . . . . . . . . . . . . . . . . . . .4  
Liquid crystal display . . . . . . . . . . . . . . . . . . . . . . . .4  
Printer buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4  
Button functions . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
MENU 1/Menu 2. . . . . . . . . . . . . . . . . . . . . . . . .5  
W/Recover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
X/Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
ENTER/Power Save . . . . . . . . . . . . . . . . . . . . . .5  
ON LINE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
PAPER SIZE/Print Menu . . . . . . . . . . . . . . . . . .5  
TRAY TYPE/Print Fonts . . . . . . . . . . . . . . . . . .6  
FORM FEED/Print Demo. . . . . . . . . . . . . . . . . .6  
Toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
When to replace toner cartridge. . . . . . . . . . . . . . . 17  
Toner cartridge life . . . . . . . . . . . . . . . . . . . . . . . . 17  
Replacing toner cartridge. . . . . . . . . . . . . . . . . . . . 17  
Image drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
When to replace image drum . . . . . . . . . . . . . . . . . 19  
Image drum life . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Replacing image drum. . . . . . . . . . . . . . . . . . . . . . 19  
Resetting drum counter . . . . . . . . . . . . . . . . . . . . . 20  
Printer menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7  
Status messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
User’s Guide  
iii  
 
 
Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
What is a font? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Printing a font list . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Using fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Symbol sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Printer maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Maintenance menu. . . . . . . . . . . . . . . . . . . . . . . . . 24  
Generating a cleaning page . . . . . . . . . . . . . . . . . . 24  
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Input jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Feed jam or exit jam . . . . . . . . . . . . . . . . . . . . . . . 26  
Print quality problems . . . . . . . . . . . . . . . . . . . . . . 27  
Software problems . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Hardware problems . . . . . . . . . . . . . . . . . . . . . . . . 29  
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
iv  
OKIPAGE 14ex, 14i and 14i/n  
 
English  
Safety instructions  
This printer has been carefully designed to give years of  
safe, reliable performance. As with all electrical equip-  
ment, however, there are a few basic precautions that  
should be taken to avoid personal injury or damaging  
the printer:  
Do not use the printer near water, or spill liquid  
of any kind into it.  
Make sure that the power source matches the rat-  
ing listed on the back of the printer. If you are not  
sure, check with your dealer or with your local  
power company.  
Read this setup guide carefully and save it for  
future reference.  
This printer has an earthed, 3-pin plug as a safety  
feature and will only connect to an earthed outlet.  
If this plug cannot be connected to a power outlet,  
then it is possible that the power outlet is of the  
older, non-earthed type. Contact an electrician to  
have the power outlet replaced. Do not use an  
adapter to defeat the earthing.  
Read and follow all warning and instruction  
labels on the printer itself.  
Disconnect the printer before cleaning. Use only  
a damp cloth. Do not use liquid or aerosol clean-  
ers to clean the printer.  
Place the printer on a firm, solid surface. If the  
printer is placed on something unsteady, it may  
fall and become damaged or injure someone. If  
the printer is placed on a soft surface, such as a  
rug, sofa, or bed, the vents may become blocked  
causing the printer to overheat.  
To avoid damaging the power cable, do not put  
anything on it or place it where it will be walked  
on. If the cable becomes damaged or frayed,  
replace it immediately.  
If an extension cable or power strip is being used  
with the printer, make sure that the total of the  
amperage rating required by all the equipment is  
less than the rating of the extension cable or  
power strip. The total ratings of all equipment  
plugged into the outlet should not exceed 13  
amperes.  
Do not put the printer on or near a heat source,  
such as a radiator or heat register. Keep it out of  
direct sunlight. Allow enough room around the  
printer for adequate ventilation and easy access.  
User’s Guide  
1
 
 
The power outlet into which the printer is con-  
nected must remain accessible at all times.  
The printer has been dropped, or the cabinet is  
damaged.  
Opening any cover may expose hot surfaces.  
These are clearly labelled. Do NOT touch them.  
The printer does not function normally when fol-  
lowing the operating instructions.  
Do not insert anything into the ventilation slots  
on the printer; you could get a shock or cause a  
fire.  
Toner cartridge and image drum  
handling  
Leave unused toner cartridges and image drum  
units in their packages until needed. When  
replacing a toner cartridge or image unit, reuse  
the packaging to dispose of the old toner cartridge  
or image drum unit.  
Aside from the routine maintenance described in  
this user’s guide, do not try to service the printer  
yourself. Opening a cover may expose you to  
shocks or other hazards.  
Do not make any adjustments other than those  
outlined in this users guide as damaged may be  
caused to the printer.  
Do not expose the toner cartridges and image  
drum units to light for more than five minutes.  
Never expose the green drum (inside the image  
drum unit) to direct sunlight.  
If anything happens that indicates that the printer is not  
working properly or has been damaged, disconnect the  
printer from the power source and contact your dealer.  
These are some of the things to look for:  
Always hold the image drum unit by the ends -  
never by the middle. Never touch the green drum  
inside the image drum unit.  
The power cable or plug is frayed or damaged.  
To avoid damage to the image drum unit, always  
use original toner cartridges.  
Liquid has been spilled into the printer, or it has  
been exposed to water.  
Exercise care when removing the toner cartridge.  
Do not let it touch your clothing or porous mate-  
rials. The toner powder causes permanent stains.  
2
OKIPAGE 14ex, 14i, 14i/n  
 
 
English  
Small amounts of toner spilled on skin or cloth-  
ing can be readily removed with soap and cold  
water. Using heated water will make removing  
the stain much more difficult.  
Emergency first aid  
IF TONER IS SWALLOWED: Induce vomit-  
ing and seek medical attention. Never attempt to  
induce vomiting or give anything by mouth to a  
person who is unconscious.  
IF TONER IS INHALED: Take the person to  
an open area for fresh air. Seek medical attention.  
IF TONER GETS IN THE EYES: Flush eyes  
with large quantities of cool, NOT cold, water for  
a minimum of 15 minutes keeping eyelids open  
with fingers. Seek medical attention.  
User’s Guide  
3
 
 
Printer control panel  
What the printer is doing during normal opera-  
tion.  
Ready LED indicator  
The Ready LED indicator has the following functions:  
When there is a need to add paper or change con-  
sumables.  
ON - printer is on-line ready to receive data.  
OFF - printer is off-line, cannot receive data. All  
button functions on the control panel are now  
active.  
When there is something wrong with the printer.  
Printer buttons  
BLINKING - printer is receiving data.  
These allow the user to access, view and change printer  
settings. Quick menus are also available from the panel  
to allow rapid access to more frequently used functions.  
Liquid crystal display  
The liquid crystal display (LCD) indicates the follow-  
ing:  
4
OKIPAGE 14ex, 14i, 14i/n  
 
             
English  
When printer is offline:  
Press and hold to reset the printer.  
Button functions  
To access the primary function on a button, press mo-  
mentarily and release. To gain access to the secondary  
function, press and hold the button for at least two sec-  
onds.  
ENTER/Power Save  
When in printer menu mode:  
Press to make current setting active. An asterisk  
(*) will appear in the display.  
MENU 1/Menu 2  
When printer is off-line:  
When printer is offline:  
Press and hold to enter power save menu.  
Press to access printer menu 1.  
Press and hold to access printer menu 2.  
ON LINE  
When printer is off-line:  
Switches printer to on-line.  
When printer is on-line:  
Switches printer to off-line.  
When in menu mode:  
W/Recover  
When in printer menu mode:  
Press to reverse through items in a menu cate-  
gory.  
When printer is offline:  
Press and hold to resume printing after an error  
condition, depending on nature of error.  
Press to end Menu session.  
X/Reset  
When in printer menu mode:  
Press to advance through items in menu category.  
PAPER SIZE/Print Menu  
When the printer is off-line:  
Press to enter the Paper Size quick menu.  
User’s Guide  
5
 
               
Press and hold to print the current Menu Settings.  
When the display shows MENU HP PCL6, press  
ENTER.  
TRAY TYPE/Print Fonts  
When the printer is off-line:  
Press to enter the Tray Type quick menu.  
Press and hold to print a sample of all the resi-  
dent, card and soft fonts present. When the dis-  
play shows FONTS HP PCL6, press ENTER.  
FORM FEED/Print Demo  
Press to print all the remaining data in the printer buffer  
and eject the page.  
When the printer is off-line:  
Press and hold to print the Demo page. When the  
display shows DEMO HP PCL6, press ENTER.  
6
OKIPAGE 14ex, 14i, 14i/n  
 
   
English  
Printer menus  
It is possible, using the front panel buttons, to change  
the default configuration of the printer to accommodate  
software application, specific paper size, method of pa-  
per feed and interface connection. The menu structure  
consists of three levels:  
Viewing and modifying menu settings  
Note:  
If software can control a feature that is also  
controlled in the printer menu, the software  
overrides the menu setting. Use software to  
control printer features whenever possible.  
Category  
1. Press ON LINE to place the printer off-line to  
enter Menu 1 or Menu 2 as required.  
Each category consists of several items, selected by  
pressing the MENU 1/Menu 2 button (with the printer  
off-line). When the required category is displayed,  
press the ENTER button to display a list of items.  
2. Menu 1 is selected by momentarily pressing and  
releasing the MENU 1/Menu 2 button. Menu 2 is  
selected by holding down the MENU 1/Menu 2  
button for at least two seconds.  
Item  
3. Once the first menu category is displayed, further  
presses of the MENU 1/Menu 2 button move on  
to the next category.  
Each item consists of several parameters displayed on  
the upper line in the LCD by pressing the MENU 1/  
Menu 2 button.  
4. To enter a category and display an item, press the  
ENTER button. The LCD shows the item in the  
top line and the current parameter in the bottom  
line.  
Parameter  
The parameter will be displayed on the lower line of the  
LCD by pressing the W/Recover and X/Reset buttons.  
When the required parameter is displayed, press the  
ENTER button.  
User’s Guide  
7
 
                   
5. The current active parameter is indicated with an  
asterisk*. To alter the parameter, press the W/  
Recover and X/Reset buttons. To make a new  
parameter active, press the ENTER button when  
that parameter is displayed.  
6. To move on to a new item or category, press the  
MENU 1/Menu 2 button. To exit the menu, press  
the ON LINE button.  
The following tables list printer menu selections. Fac-  
tory default settings are indicated in bold type.  
Level 1 menu settings  
Category  
Item  
Parameter  
Explanation  
Auto  
Epson FX  
Adobe Postscript (14i/n only)  
HP PCL6  
IBM PPR  
Selects emulation. Auto is standard. PCL6, Epson FX, IBM PPR or Adobe PostScript can  
be selected manually.  
Personality  
Emulate  
Manual  
Paper In  
Off  
On  
Selects the standard tray to feed paper from. May be overridden by software application.  
Tray 2 or Feeder only appear in Menu 1 if the optional Tray 2 or feeder are fitted to the  
printer.  
Tray 1  
Feeder  
Tray 2  
Tray Select  
If Tray 2 is installed and is set to ON, when a paper tray runs empty and another tray is  
loaded with the same stationery, the printer will automatically select the other tray and  
continue printing.  
Auto Tray  
Off  
On  
Cassette  
Exec  
Letter  
Legal 14  
A4 Size  
A6 Size  
Com-9  
Monarch  
C5 Env  
Legal 13  
A5 Size  
B5 Size  
Com-10  
DL Env  
Selects the correct ‘edit size’ for the stationery in the main trays. This is the printable area  
inside the physical page size.  
Edit Size  
Edit Size  
A4 Size  
A6 Size  
Letter  
A5 Size  
B5 Size  
Exec  
Paper Size  
Tray 1  
Selects the physical paper size used for each paper feed.  
Legal 14  
Legal 13  
8
OKIPAGE 14ex, 14i, 14i/n  
 
   
English  
Level 1 menu settings  
Category  
Item  
Parameter  
A5 Size  
Explanation  
A4 Size  
A6 Size  
Com-9  
Monarch  
C5 Env  
Exec  
B5 Size  
Com-10  
DL Env  
Letter  
Manual  
Legal 14  
Legal 13  
A4 Size  
A6 Size  
Letter  
A5 Size  
B5 Size  
Exec  
Paper Size  
Tray 2  
Feeder  
Selects the physical paper size used for each paper feed.  
Legal 14  
Legal 13  
A4 Size  
A6 Size  
Com-9  
Monarch  
C5 Env  
Exec  
A5 Size  
B5 Size  
Com-10  
DL Env  
Letter  
Legal 14  
Legal 13  
Medium  
Heavy  
M Light  
M Heavy  
Light  
Tray 1/  
Tray 2  
Selects the appropriate print media type. Tray 2 or Feeder only appear in Menu 1 if the  
optional Tray 2 or feeder are fitted to the printer. Be sure to select TRANSPR when printing  
when printing on overhead transparencies.  
Media Type  
Media Type  
Medium  
Transpr  
Light  
M Heavy  
Heavy  
M Light  
Feeder  
Medium  
Transpr  
Light  
M Heavy  
Heavy  
M Light  
Selects the appropriate print media type. Tray 2 or Feeder only appear in Menu 1 if the  
optional Tray 2 or feeder are fitted to the printer. Be sure to select TRANSPR when printing  
when printing on overhead transparencies.  
Manual  
If this option is enabled, print media will be checked for the correct size, and a message will  
appear if the wrong size is loaded.  
Paper Size Chk Size Chk  
Enable  
Disable  
User’s Guide  
9
 
Level 1 menu settings  
Category  
Copies  
Item  
Copies  
Parameter  
Explanation  
Selects the number of copies to be printed.  
1 to 999  
Used in certain non-Windows applications to enable printing of the European currency  
symbol.  
Euro Sign  
Euro Sign  
Enable  
Disable  
Selects the appropriate source for internal printer fonts. If there are no added optional extra  
fonts, only RESIDENT will appear.  
Font SRC  
DLLSOFT  
Font No  
Resident  
Card  
Appears if soft fonts have been downloaded into the printer’s memory.  
Selects the appropriate font from the internal font set to use for received text files. These  
may be identified by printing the font list from the operator panel.  
Fonts &  
Symbols  
I000 to I048  
Font CPI  
Font HGT  
Symbol  
10.00  
12.00  
PC-8  
78 Col  
Off  
0.44 to 99.99  
Appears if selected font is of the scaleable fixed spaced type.  
4.00 to 999.75 Appears if selected font is of the scaleable proportional spaced type.  
89 symbol sets are available. Selects the symbol set to be used for printing.  
A4 Width  
Blnkskip  
80 Col  
On  
Determines number of characters printed on a line before the printer will force a line break.  
Selects whether blank pages are included in the output or suppressed (skipped).  
Page  
Layout 1  
Determines whether a received carraiage return character also moves the print position  
down to the next line. Most applications achieve this function by sending a line feed  
character after the carriage return, but if lines of text appear to overprint, select CR+LF.  
CR Function CR  
CR+LF  
Determines whether a received line feed character also moves the print position to the  
beginning of the next line. Most applications achieve this function by sending a carriage  
return character before the line feed, but if consecutive lines of text appear to stagger across  
the page, select CR + LF.  
Page  
Layout 1  
LF Function LF  
LF+CR  
Orient  
Portrt  
Landscp  
Selects which way round the page prints. Portrait is tall, landscape is wide.  
Page  
Layout 2  
Selects the standard number of lines per page. This figure is automatically adjusted when  
orentation is changed, to preserve the line spacing.  
Lines/PG  
64 LNS  
5 to 128 LNS  
Parallel  
Enable  
Enable  
Disable  
Disable  
Makes the parallel interface active or inactive.  
Host I/F  
(14i/n only)  
Network  
Makes the network interface card, if installed, active or inactive.  
10  
OKIPAGE 14ex, 14i, 14i/n  
 
English  
Level 2 menu settings  
Category  
Item  
Parameter  
Explanation  
Printing resolution setting in dots per inch (dpi).  
600  
300  
V1200 (600 x 1200)  
Print Mode  
Mode  
The printer can recover from a memory overflow or print overrun automatically after about  
15 seconds if set to ON, otherwise Recover key has to be pressed.  
Autocont  
Off  
On  
Off  
5 sec  
90 sec  
On  
6 sec  
300 sec  
Most computer software will send a form feed character at the end of the print job so that  
the last page is ejected. If it does not, the printer can automatically eject the last page after a  
period of inactivity.  
Auto Operation Wait Time  
Man Time  
60 sec  
30 sec  
Off  
This setting applies to Adobe PostScript operation only. It determines how long the printer  
will wait for a sheet to be inserted in the manual paper feeder.  
Adjusts internal settings to compensate for variations in humidity. In environments of high  
temperature and humidity if some feint printing occurs, increase setting. In environments of  
low temperature and humidity if black or white spots appear, decrease setting.  
Darkness  
Darkness  
Control  
0; +1; +2; -2; -1  
Power  
Power Saving  
Saving  
0 sec  
Disable  
8 min  
When this function is active, power to the fuser is turned off to conserve energy. A slightly  
longer delay will occur before the next job prints, to allow the fuser to warm up again.  
This setting determines whether the printer will remain on-line (ON) or go off-line (OFF)  
when the toner cartridge has only enough toner left for about 100 pages.  
Low Toner  
Low Tnr  
On  
Off  
Disable  
Light  
Medium  
Toner Saving Toner  
Many messages which may appear from time to time can be cleared by pressing the Recover  
key if this function is ON. If it is set to JOB, the host computer may be able to clear such  
warnings by downloaded commands. This setting is not relevant when using PostScript  
emulation.  
Clearable  
Warnings  
Clr Wrng  
On  
Job  
In PostScript mode this setting determines whether an error report will be printed when an  
error has occurred.  
Error Report  
Erreport  
Speed  
Off  
On  
Most modern PCs can download data at very high speed. If data corruption is experienced  
on printed pages, reduce the setting to MEDIUM.  
High  
Enable  
Medium  
Disable  
Parrallel I/F  
The printer can send status information back to the computer. A printer interface cable  
compliant with IEEE1284 is needed to use this feature.  
Bi-Dirct  
User’s Guide  
11  
 
 
Level 2 menu settings  
Category  
Item  
Parameter  
Explanation  
When ON, this feature enables the computer to reset the printer by toggling the state of the  
I-PRIME line on the data interface.  
Parrallel I/F  
I-Prime  
Off  
On  
Auto  
802.2  
Frame  
802.3  
Ether2  
Snap  
TCP/IP  
Enable  
Off  
Off  
193  
132  
3
Disable  
On  
DHCP  
RARP  
On  
IP Byte 1  
IP Byte 2  
IP Byte 3  
IP Byte 4  
0-255  
0-255  
0-255  
0-255  
0-255  
0-255  
0-255  
0-255  
0-255  
0-255  
0-255  
0-255  
Disable  
Disable  
Status 18  
NG  
99  
The ITEM and PARAMETER that appear under Menu 2 will depend on the type of network  
the printer is connected to. Refer to the Network Administrator’s Guide that is on the CD  
supplied with the printer for further information.  
SM Byte 1 255  
SM BYte 2 255  
SM Byte 3 255  
Network (14i/n  
only)  
SM BYte 4  
0
GW Byte 1 192  
GW Byte 2 168  
GW Byte 3 99  
GW Byte 4 254  
Netware  
EtherTalk  
Net Mnt  
Self Test  
Enable  
Enable  
Status  
OK  
12  
OKIPAGE 14ex, 14i, 14i/n  
 
English  
Level 2 menu settings  
Category  
Item  
Parameter  
Deutsch  
Explanation  
English  
Francais  
Castlan  
Norsk  
Nederl  
Portug  
Italian  
Svenska  
Dansk  
Turkce  
Polski  
Language  
Language  
This settings determines which language is used for LCD messages and menu printing.  
User’s Guide  
13  
 
Paper  
Avoid using paper with perforations, cut outs and  
ragged edges.  
Paper and envelope types  
The manufacturer of this printer recommends the fol-  
lowing guidelines when selecting paper and envelopes  
for use in your printer:  
Do not use envelopes with windows or metal  
clasps.  
Do not use envelopes with self sealing flaps.  
Avoid using damaged or curled envelopes.  
Paper and envelopes should be stored flat and  
away from moisture, direct sunlight and heat  
sources.  
Transparencies and adhesive labels  
Use a smooth finished paper such as copier or  
laser type paper with a Sheffield (smoothness)  
rating of 250 or less. If in doubt, please ask your  
paper supplier.  
The manufacturer of this printer recommends the fol-  
lowing guidelines when selecting transparencies and  
adhesive labels for use in your printer:  
Use envelopes designed for use in laser type  
printers.  
Always use manual feed.  
Always use rear output.  
The use of heavily laid or textured paper will  
seriously impact on the life of the image drum  
and give poor print quality.  
Media must be designed for use in laser printers  
or photocopiers. Do not use media designed for  
use in colour laser printers and photocopiers.  
Do not use very smooth, shiny/glossy paper.  
Do not use heavily embossed headed paper.  
Must be able to withstand 200°C for 0.1 sec.  
Labels should cover entire carrier sheet.  
Avoid printing on both sides and putting paper  
through the printer twice.  
Carrier sheet or adhesive must not be exposed to  
any part of the printer.  
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Installing paper  
1. Remove the paper tray from the bottom of the  
printer and place plain paper in the tray, keeping  
the level of the paper in the tray below the guide  
marks (1).  
2. Pull down the manual feed tray (2) and adjust the  
paper guides to the width of the envelope.  
3. Insert the envelope, flap down and to the left,  
until the printer grips it.  
2. Adjust the rear paper support (2) to the size of  
paper being used by lifting up and sliding for-  
wards or backwards as necessary.  
4. Set envelope size and landscape orientation in  
software being used, then issue the print com-  
mand.  
3. Adjust the paper guides (3).  
4. Replace the tray in the printer. The paper level  
indicator (4) provides a visual indication of how  
much paper is left in the tray.  
Print quality adjustments  
The process used to fuse (fix) the printed image to the  
paper involves a mixture of pressure and heat. Too  
much heat will cause lightweight paper to crease or curl  
and corrugations in transparencies. Too little heat will  
cause the image not to fuse fully into heavyweight pa-  
per.  
Printing envelopes  
1. Pull out the rear exit extender (1) until it locks  
and lift out the support bar.  
User’s Guide  
15  
 
           
Use the MEDIA TYPE setting in MENU 1 to adjust for  
different thicknesses of paper. The following table  
gives the range of paper weight for each media type.  
3. Adjust the paper guides to the width of the trans-  
parency.  
4. Select manual feed and correct paper size in the  
software package being used.  
Media Type  
Heavy  
Paper Weight  
2
105 to 122 g/m  
Note:  
Remember to reset the printer and software for  
normal paper after printing transparencies.  
2
Medium heavy  
Medium  
89 to 104 g/m  
2
74 to 88 g/m  
2
Medium light  
Light  
67 to 73 g/m  
Heavyweight paper or cardstock  
2
59 to 66 g/m  
The normal paper path from a main paper tray to the top  
output stack involves two complete U-turns. This may  
sometimes cause very heavyweight paper or cardstock  
to jam or misfeed.  
Printing transparencies  
When printing transparencies, the manual feed must be  
used and the media type changed to transparencies as  
follows:  
Use the manual feed tray to feed this type of paper and  
the rear paper exit to collect printed output. This gives  
a nearly straight paper path through the machine and  
may prove more reliable in this type of application.  
CAUTION:  
Damage to the printer may occur if the incorrect setting is  
used when printing transparencies.  
1. Select MANUAL FEED option under MEDIA  
TYPE in MENU 1. Then select TRANSPR to  
ensure the correct fusing temperature is set.  
2. Open the manual feed on the printer and place the  
transparency face up between the paper guides.  
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Toner  
ing roller with toner. This filling of the image drum res-  
ervoir reduces the number of pages produced from the  
first toner cartridge.  
When to replace toner cartridge  
Replace the toner cartridge after TONER LOW dis-  
plays in the control panel LCD. After TONER LOW  
displays, the printer prints about 100 more pages, then  
displays TONER EMPTY and stops printing. Printing  
resumes after a new toner cartridge has been installed.  
Replacing toner cartridge  
WARNING  
Be careful when handling the toner cartridge. Do not let  
toner spill on your clothing or other porous materials.  
CAUTION:  
The use of original toner or toner cartridges is highly  
recommended. Using compatible or counterfeit toner or  
toner cartridges can seriously damage the printer.  
1. Open the cover and remove the used toner car-  
tridge.  
2. Shake the new toner cartridge to evenly distribute  
toner.  
Toner cartridge life  
How long your toner cartridge lasts depends on the  
print density; the percentage of the page that prints  
black. A typical letter has 3% to 5% print density;  
graphics usually have higher density. Higher print den-  
sity means toner is used up faster. At 5% print density,  
a toner cartridge will print an average of 4000 pages.  
Remember, this is only an average: actual results may  
vary.  
3. Unwrap the new toner cartridge and carefully  
peel off the sealing tape.  
The first toner cartridge installed in a new printer has to  
fill the image drum reservoir and saturate the develop-  
User’s Guide  
17  
 
             
4. Insert the cartridge into the printer, left end (1)  
first as illustrated.  
5. Push the coloured tab (2) forward to release the  
toner into the toner hopper.  
6. Close the top cover and press down to latch it  
closed.  
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Image drum  
When to replace image drum  
Replacing image drum  
When the drum reaches 90% of its life, a CHG DRUM  
message is displayed in the control panel LCD. Change  
the image drum cartridge when the print becomes faint  
or begins to deteriorate.  
CAUTION:  
Never expose the image drum unit to light for more than 5  
minutes. Never expose the image drum unit to direct  
sunlight. Always hold the image drum unit by the ends.  
Never touch the surface of the green drum inside the image  
drum unit.  
Image drum life  
The life of an image drum depends on a number of fac-  
tors, including temperature and humidity, the type of  
paper used, and the number of pages per job.  
1. Open the cover and remove the used image drum.  
2. Remove the new image drum from the package  
and remove the protective sheet (1) from the  
image drum (2).  
The image drum should last about 20,000 pages of A4  
size paper (continuous printing). This number is ap-  
proximate because the environmental conditions and  
the paper type used may vary.  
The first toner cartridge installed in a new image drum  
has to fill the image drum reservoir and saturate the de-  
veloping roller with toner. This filling of the image  
drum reservoir reduces the number of pages produced  
from the first toner cartridge installed in a new image  
drum.  
User’s Guide  
19  
 
           
3. Install the new image drum (1) into the printer  
placing the alignment pins on each end into the  
slots in the printer.  
Resetting drum counter  
After replacing the image drum, reset the drum counter  
to keep a correct count of the number of pages printed  
on the image drum.  
1. Turn the printer on while holding the MENU 1/  
Menu 2 button. USERMNT displays in the con-  
trol panel LCD.  
2. Press MENU 1/Menu 2 three times. DRUM CNT  
RESET displays.  
3. Press ENTER. The counter resets and the printer  
goes ON-LINE.  
4. Remove the sponge packaging from the image  
drum and discard.  
5. Install a new toner cartridge. Refer to “Replacing  
toner cartridge”.  
6. Close the top cover and press down to latch it  
closed.  
7. Reset the drum counter following the instructions  
given below.  
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Status messages  
This section expalins the different messages that are  
Message  
Description  
displayed on one, or both lines in the LCD of the print-  
er.  
Indicates that the printer has reached the end of its life  
(image drum). Print quality may be affected  
CHG DRUM  
Indicates that copy pages are being printed.  
nnn = current page.  
mmm = total pages.  
PRINTING  
nnn/mmm  
tttttt  
= TRAY1, FEEDER, TRAY2 (option).  
= upper tray  
TRAY1  
TRAY2  
FEEDER  
The printer clears the remaining data in its buffer and  
resets the menu to user default settings. Temporary  
DLL/Macro data is also cleared.  
RESET  
= lower tray  
= multi media feeder  
The printer will print all the available fonts.  
Ready ON – initiated by software command.  
Ready BLINK – initiated by button.  
PRINT  
FONTS  
»
Indicates that the second line is a scrolling display.  
Message  
Description  
PRINT  
CLEANING  
Indicates that the printer is cleaning.  
ON-LINE  
XXX  
Indicates the printer is in ON LINE mode. XXX = HP  
PCL6, FX, PPR, WIN, AUTO.  
The printer will print a demo page.  
Ready ON – Initiated by software command.  
Ready BLINK – Initiated by button.  
PRINT  
DEMO  
OFF-LINE  
Indicates the printer is in OFF-LINE mode.  
PROCSING  
XXX  
Indicates that the printer is receiving data.  
The printer will print current menu settings.  
Ready ON – Initiated by software command.  
Ready BLINK – Initiated by button.  
PRINT  
MENU  
DATA  
XXX  
Indicates that there is data in the printer buffer.  
Printer is printing.  
MANUAL  
#REQUEST # = Paper Size.  
The printer requires different size of paper.  
PRINTING  
Indicates that the PJL command has selected a printer  
language that is not installed in the printer.  
NOPS  
CLEANING The printer is requesting # size paper to be inserted for  
MANUAL# cleaning process.  
Indicates that the printer is operating in power saving  
mode.  
PWR SAVE  
ttttt  
Indicates that the paper tray is empty.  
PAPEROUT  
Indicates the amount of toner left in the toner cartridge  
is low. Print quality may be affected.  
TONERLOW  
COVER T2  
Indicates that the cover to tray 2 is open.  
OPEN  
TONERSNS Toner sensor error.  
User’s Guide  
21  
 
   
Message  
ttttt  
Description  
Message  
MENU  
Description  
Settings Menu.  
mmm>>  
PAPER>>  
REQUEST  
A request for paper of size mmm.  
tttttt = TRAY1, FEEDER, TRAY2 (option).  
COVER  
OPEN  
Cover is open. Press down firmly to close.  
EEPROM  
EEPROM ID check error. Press RECOVER to reset  
Memory has overflowed for one of the following  
reasons.  
RESETTING EEPROM to factory default.  
Abnormality found in the printer. Switch printer off then  
Too much data on page.  
Too much macro data.  
Too much DLL data.  
ERROR nn  
on again to clear, if problem persists, contact service  
representative.  
MEMORY  
OVERFLOW  
Abnormality found in the controller. Switch printer off  
ERROR On then on again to clear, if problem persists, contact  
Press RECOVER to continue. Install extra memory or  
reduce data on page.  
aaaaaaaa  
service representative.  
The receive buffer memory has overflowed. Press  
RECOVER to continue. The PC ignores printer busy  
signal in the interface, check cable pin assignments.  
aaaaaaaa = error address  
RECBUF  
OVERFLOW  
SIMM-ROM  
ERROR  
Flash SIMM sum check error.  
Print processing speed could not follow the paper feed  
speed. Press RECOVER to continue. Simplify page  
formatting data .  
PRINT  
OVERRUN  
INITIAL-  
IZING  
Printer is in initialization mode after switching on, prior  
to on- line mode.  
Printer is requesting RESET button to be pressed for  
more than 2 seconds, to write new menu data to  
EEPROM.  
Indicates an error in the network or RS232C interface.  
Check protocols of printer and host. Press RECOVER to  
continue.  
RESET TO  
SAVE  
HOST I/F  
ERROR  
TONER  
EMP  
Indicates that TONER LOW has been exceeded and the  
cartridge should be replaced.  
tttttt  
SIZE ERR  
Wrong paper size found. Open and close printer cover  
to continue. Check paper size or paper double feed.  
tttttt  
Paper jam found, when fed from paper tray. Check paper  
INPUT JAM in the tray. Open and close printer cover to continue.  
tttttt  
FEED JAM  
Paper jam found, during paper feed. Remove misfed  
paper and close printer cover to continue.  
tttttt  
EXIT JAM  
Paper jam found in paper exit area. Open printer cover,  
remove paper, close printer cover to continue.  
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Fonts  
2. Press TRAY TYPE/Print Fonts button for at least  
What is a font?  
two seconds. The LCD shows FONTS HP PCL6.  
A font refers to a set of printable characters in a partic-  
ular typeface of a specific size (e.g. 12 point) and style  
(e.g. roman, bold or bold-italic). In computer printing,  
however, this term has been used in a wider context to  
refer to all sizes and styles of a particular typeface. In  
printers, fonts may be divided into two basic types: bit-  
map fonts and scalable (or outline) fonts.  
3. Press the ENTER button.  
4. After a short delay two pages of font information  
will be printed, including samples.  
Using fonts  
Most Windows programs provide an easy method of  
font selection within documents. In these cases the font  
selection is controlled by the host PC software applica-  
tion (or by Windows itself). On other software plat-  
forms special codes (escape sequences) must be  
embedded with the print data. This topic is beyond the  
scope of this user guide. However, the font list referred  
to above contains a list of the required codes. Use of  
these codes is best left to a professional programmer.  
Bitmap fonts are made up of a pattern of dots (at the  
printer resolution) to form the image of each printable  
character. These are of a fixed size and scaling makes  
them look ragged.  
Scalable fonts are stored as a set of mathematical  
curves. At print time, the printer uses the stored curves  
to make up a bitmap of each character required, at the  
required size in the required style, at the full printer res-  
olution. Such fonts are therefore said to be scalable and  
do not appear ragged at enlarged sizes.  
Symbol sets  
The printer provides special sets of characters for tech-  
nical, legal and foreign language uses, as well as sets of  
drawing and standard alphanumeric characters. Each  
font uses symbols from one or more of these sets.  
Printing a font list  
1. Press the ON-LINE button to take the printer off  
line.  
User’s Guide  
23  
 
                 
Printer maintenance  
Function  
OP MENU  
REC BUFF  
X ADJUST  
Description  
Maintenance menu  
DISABLE  
except ON LINE.  
ENABLE All buttons are active.  
=
Disables all control panel buttons  
This menu is used for printer maintenance and setting  
some operating functions. To enter the maintenance  
menu:  
=
Auto, 8KB, 20KB, 50KB, 100KB. (Default = Auto.)  
Adjust horizontal print position in 0.25 mm  
increments. Plus (+) indicates right movement, minus  
(-) indicates left movement.  
1. Turn off the printer.  
2. Press and hold MENU 1/Menu 2 and turn the  
Adjust vertical print position in 0.25 mm increments.  
Plus (+) indicated downward movement, minus (-)  
indicates upward movement.  
printer on. USER MNT displays.  
Y ADJUST  
2ND TRAY  
3. Press MENU 1/Menu 2 repeatedly to advance to  
1…16. (2nd paper tray address. Default = 5.)  
the category required.  
4. Press ENTER to start a function. Press X/Reset  
button to see other options, then press ENTER to  
select the option required.  
Generating a cleaning page  
If the printer shows signs of fading, streaking or erratic  
marks, the problem may be cleared by generating a  
drum cleaning page as follows.  
5. Press ON LINE to exit.  
The following table gives the different functions of the  
maintenance menu:  
1. Press the ON-LINE button to take the printer off  
line.  
Function  
Description  
2. Hold down the W/Recover and X/Reset buttons  
together for at least two seconds. The LCD shows  
CLEANING and MANUAL A4 SIZE  
REQUEST.  
MENU RESET Reset Level 1 menu to factory settings.  
Print a hexadecimal dump of received data for  
HEX DUMP  
diagnostics. To exit, turn off the printer.  
DRUM CNT  
RESET  
Reset the drum counter after replacing the image  
drum cartridge.  
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Cleaning LED array  
Clean the LED array whenever a new toner cartridge is  
installed; if there is faded vertical areas; light printing  
down a page.  
Wipe the LED array (1) gently with the cleaning pad  
that came with the new toner cartridge or use an anti-  
static cleaning pad that is generally available for com-  
puter cleaning.  
3. Pull down the manual feed tray (1) and adjust the  
paper guides to the width of the paper.  
4. Insert a sheet of A4 plain paper into the manual  
feed tray.  
5. The LCD shows PRINT CLEANING as the  
paper is fed. The paper emerges from the printer  
with grey shading and this sheet of paper may be  
discarded.  
6. Return the printer on line by pressing the ON  
LINE button.  
7. If subsequent printing appears faded or uneven,  
try replacing the toner cartridge.  
User’s Guide  
25  
 
   
Troubleshooting  
3. Check that the rear paper support has not moved  
from its paper size setting.  
Paper jams  
The printer may experience a paper jam in one of three  
areas. The printer status monitor will indicate which  
area has caused the jam:  
4. Remove any paper from the underside of the  
printer.  
5. Replace the paper tray. After successfully remov-  
ing any damaged or misfed paper the printer  
should continue printing.  
INPUT JAM - paper has failed to leave the  
selected fed tray and enter the internal paper path  
of the printer.  
FEED JAM - paper has entered the printer but  
failed to reach the exit.  
Feed jam or exit jam  
1. Remove the tray and clear any mis-fed sheets as  
given above.  
EXIT JAM - paper has reached the exit but has  
failed to exit completely from the printer.  
2. Open the cover.  
Input jam  
WARNING  
The fuser area will be hot. This area is clearly marked.  
Do not touch it.  
1. Remove the paper tray (1) from the printer.  
2. Remove any crumpled or folded paper.  
CAUTION:  
Never expose the image drum unit to light for more than 5  
minutes. Never expose the image drum unit to direct  
sunlight. Always hold the image drum unit by the ends.  
Never touch the surface of the green drum inside the image  
drum unit.  
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3. Carefully lift out the image drum, complete with  
the toner cartridge. Be careful not to touch or  
scratch the green drum surface.  
Print quality problems  
Before consulting a service representative regarding a  
print quality problem, check the table below to see if  
there is a solution, or something you might have over-  
looked.  
4. Remove any jammed sheets from the paper path.  
5. Re-install the image drum, ensuring that it cor-  
rectly locates into the slots on each side of the  
printer.  
Symptom  
Problem  
Solution  
Image drum cartridge not Reinstall image drum  
properly installed.  
cartridge.  
Blank sheets  
printed.  
6. Close the top cover and press down to latch it  
closed.  
Empty or missing toner  
cartridge.  
Install new toner  
cartridge.  
Empty toner cartridge.  
Pages get fainter when  
toner is used up.  
7. The printer will warm up and commence printing  
when ready. The page lost through the jam will  
normally be reprinted.  
Install new toner  
carttridge.  
Entire page  
prints faintly.  
LED array is dirty.  
Clean LED array.  
Static electricity,  
generally from dry  
environments, causes  
toner to stick to  
background.  
Note:  
If the edge of the jammed paper protrudes (or  
can be seen) from the exit, reinstall the image  
drum, close the top cover and switch the printer  
on. Remove the jammed paper from the exit  
when the exit roller begins rotating after a few  
seconds from switching on. However, if the  
jammed paper cannot be removed, contact a  
service representative.  
Change paper to a  
smoother laser bond or  
use a humidifier.  
Page has grey  
background.  
Page prints all  
black.  
Hardware problem.  
Contact service.  
Damaged image drum  
cartridge causes repetitive Generate a cleaning page,  
marks every 1.6 inches repetitive marks may be  
(4.06 cm) due to surface temporary.  
nicks and scratches.  
Page has  
repetitive marks.  
User’s Guide  
27  
 
   
Symptom  
Problem  
Solution  
Symptom  
Problem  
Solution  
Change paper stocks,  
Drop out caused by using check paper storage  
Print is darker  
than usual.  
Darkness setting is too  
high.  
Oblong area of  
faint print  
appears on each  
page.  
Change darkness setting.  
paper exposed to high  
humidity.  
environment or use a  
dehumidifier; check toner  
level.  
Turn paper over in tray.  
Printing on wrong side of (Note arrow on paper  
paper.  
package). Install paper  
print side down in tray.  
Replace toner cartridge.  
Check drum and replace  
the drum, if necessary.  
Contact service.  
Toner is low and does not  
distribute properly, or the  
drum is worn out.  
Vertical white  
streaking or faint  
areas on page.  
Avoid storing paper in  
areas of excessive  
temperature and  
humidity. Store paper in  
protective wrapping.  
Pages curl  
excessively.  
Moisture in paper.  
Improper storage.  
LED array is dirty.  
Hardware problem.  
Clean LED array.  
Contact service.  
Clean LED array.  
Vertical black  
lines.  
Recommended operating  
humidity: 20-80%  
High humidity.  
Fuzzy print.  
LED array is dirty.  
Paper path, lamp  
Generate cleaning page.  
Contact service.  
Distorted print. assembly, or fusing unit  
problem.  
Software problems  
Your software (operating environment, applications  
and printer drivers) controls the printing process. Make  
sure you have selected the right driver for use with your  
printer. See your software documentation for more in-  
formation.  
Toner cartridge is not  
Faded print.  
Install toner cartridge  
correctly.  
correctly installed.  
Dirty rollers; toner  
dropped inside printer or Contact service.  
image drum problem.  
Smeared or  
blotched print.  
Is toner low?  
Replace toner cartridge.  
Use recommended paper.  
Clean LED array.  
Symptom  
Problem  
Solution  
Printed page is  
light/blurred.  
Is paper meant for laser  
printers?  
Incorrect driver is  
installed.  
Install an appropriate  
driver.  
Printing is garbled.  
LED array is dirty.  
Bold characters  
and dark lines  
are smeared.  
Install new toner  
cartridge.  
Toner is low.  
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Symptom  
Problem  
Solution  
Symptom  
Problem  
Solution  
Check cable  
connection. If more  
than one printer is  
available, make sure  
your printer has been  
selected.  
Much of the printing  
delays will be caused  
by your application.  
Sometimes purely text For maximum speed,  
documents will print  
slowly depending on  
When you try to print  
nothing happens, but  
printer indicates it is  
ready to receive data.  
Configuration error.  
Printer’s output is  
below rated speed.  
use text in your  
document and use a  
the selected fonts and printer resident font.  
Incorrect cable  
configuration. Also,  
see Software  
Check cable  
configuration,  
continuity, and length.  
how they are  
transferred to the  
printer.  
Garbage prints.  
Problems.  
Many software  
packages assume 66  
Printer freezes or  
Booting the computer  
displays error message while the printer is on Turn printer off before  
lines per page, but your  
Creeping text. Number  
printer’s default is 64.  
of lines per page in  
when computer is  
rebooted.  
can cause a  
communications error.  
rebooting computer.  
Size of top margin  
increases with each  
page printed.  
Adjust software  
Gases are given off by Make sure the forms  
forms or adhesives you use can withstand  
passing through the hot heating, and provide  
software is not equal to  
accordingly, or set  
number of lines per  
Odours.  
LINES Per PAGE in  
page of printer.  
the soft control panel  
fusing unit.  
adequate ventilation.  
to equal lines per page  
in your software.  
Power Save mode is  
set on to conserve  
energy. The fuser must delay, change Power  
heat up before you can Save setting in Level 2  
begin printing the next Menu.  
job.  
To eliminate warm up  
Printer is on but must  
warm up before a job  
is printed.  
Hardware problems  
Symptom  
Problem  
Solution  
Change the resolution,  
reduce the image size,  
Graphic image prints Insufficient printer  
partly on one page,  
partly on the next.  
memory for this image or install more  
at this resolution.  
memory in your  
printer.  
User’s Guide  
29  
 
   
Specifications  
Memory:  
14ex RAM (fitted):  
4Mb  
Printing Process:  
LED array imaging to organic photo-  
conductive drum.  
14i RAM (fitted):  
14ex RAM (max.)  
14i RAM (max.):  
Flash SIMM  
8Mb  
Power Supply:  
Voltage:  
36Mb  
230V 10% to 240V 10% AC  
50/60Hz 2%  
40Mb  
Frequency:  
4Mb and 8Mb  
Power Cable: 1.8m separate cable, terminated with  
country specific plug.  
Emulation  
HP PCL6, IBM ProPrinter, Epson FX, Adobe  
Postscript 2 (14i only)  
Physical:  
Dimensions: 215× 345 × 395 mm (H × W × D)  
Paper Handling:  
1st tray (Standard):  
Weight:  
Approx. 10 kg with legal/universal  
cassette installed.  
250 sheets (75 g/m²)  
500 sheets (75 g/m²)  
2nd tray (Optional):  
Multi Purpose  
Resolution:  
LED Head:  
600 dpi  
Feeder (Optional):  
100 sheets/50 envelopes(75  
g/m²)  
Max. Output: 600 x 1200 dpi  
Power Consumption:  
Power Save: 16 W  
Paper weight:  
1st/2nd trays: 60–105g/m²  
manual feed: 60–120g/m²  
(envelopes 90 to 105 g/m²)  
Idle:  
65 W  
Normal:  
Peak  
270 W  
630 W  
Output:  
150 sheets face down (75 g/  
m²)  
50 sheets face-up (rear output  
(75 g/m²)  
30  
OKIPAGE 14ex, 14i, 14i/n  
 
 
English  
Product life:  
Duty:  
15,000 pages per month maximum.  
Consumables: Image drum 20,000 pages  
(continuous)  
Toner 4,000 pages @ 5% density  
Environment:  
Operating:  
10 to 32°C at 20 to 80% humidity  
Non-operating: 0 to 43°C at 10 to 90% humidity  
Storage:  
Noise:  
-10 to 43°C at 10 to 90% humidity  
Operating:  
Standby:  
50 dBA  
38 dBA  
Power Save: background level  
Interface:  
Universal Serial Bus (USB) (standard)  
IBM Centronics (CEN 36) (standard)  
HCP Network Interface Card (standard 14i/n only)  
RS232C (optional)  
User’s Guide  
31  
 
32  
OKIPAGE 14ex, 14i, 14i/n  
 
English  
Index  
B
I
Button functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
Image drum  
Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Replacing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Resetting drum counter . . . . . . . . . . . . . . . . . . . . 20  
Input paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
C
Cleaning page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24  
D
L
Drum counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20  
Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
LED array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
E
Envelopes  
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15  
Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14  
Exit paper jam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26  
M
Maintenance  
Cleaning LED array . . . . . . . . . . . . . . . . . . . . . . . 25  
Cleaning page. . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
F
Feed paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26  
Fonts  
P
Paper  
Listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23  
Symbol sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23  
Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23  
Using . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23  
Envelope types . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Exit jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Feed jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Input jam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
User’s Guide  
33  
 
 
Installing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Label types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Paper types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Printer buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Printer control panel  
Button functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Printer buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Ready indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Printer menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Categories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Menu selections . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Modifying menu settings . . . . . . . . . . . . . . . . . . . . 7  
Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Printing  
Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . .16  
Transparency types . . . . . . . . . . . . . . . . . . . . . . . .14  
R
Ready indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4  
S
Status messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21  
Symbol sets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23  
T
Toner  
Cartridge life . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17  
Replacing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17  
Replacing cartridge . . . . . . . . . . . . . . . . . . . . . . . .17  
Transparancies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14  
Troubleshooting  
Hardware problems . . . . . . . . . . . . . . . . . . . . . . . .29  
Paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26  
Print quality problems . . . . . . . . . . . . . . . . . . . . . .27  
Software problems. . . . . . . . . . . . . . . . . . . . . . . . .28  
Cardstock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Cleaning page. . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Font list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Heavyweight paper. . . . . . . . . . . . . . . . . . . . . . . . 16  
Label types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Paper and envelope types . . . . . . . . . . . . . . . . . . . 14  
Quality adjustments . . . . . . . . . . . . . . . . . . . . . . . 15  
Quality problems . . . . . . . . . . . . . . . . . . . . . . . . . 27  
34  
OKIPAGE 14ex, 14i and 14i/n  
 
English  
OKI SYSTEMS COMPANIES  
Oki Systems (UK) Limited  
550 Dundee Road  
Slough Trading Estate  
Slough  
Berks SL1 4LE  
Tel: +44 (0) 1753 819 819  
Fax: +44 (0) 1753 819 899  
Oki Systems (Ireland) Limited  
The Square Industrial Complex  
Tallaght  
Dublin 24  
Tel: +353 (01) 459 8666  
Fax: +353 (01) 459 8840  
Hawthorn Business Centre  
Adelaide Industrial Estate  
Falcon Road  
Belfast BT12 6HP  
Tel: +44 (01232) 572 355  
Fax: +44 (01232) 572 350  
User’s Guide  
35  
 
36  
OKIPAGE 14ex, 14i and 14i/n  
 

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