Sprint PCS Voice Phone
V-6016i by Nokia
User’s Guide
0903048
Display Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Location Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Auto-Answer Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Locking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Calling in Lock Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Using Special Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Resetting Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Menu Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Viewing the Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Making a Call From Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Finding Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Editing a Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Viewing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Erasing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Using Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Playing a Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Using Voice-Activated Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Erasing a Voice Dial Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Managing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Playing a Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Playing Games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Voicemail Notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Message Folders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Getting Started With Sprint PCS
Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Welcome to Sprint
Sprint has the most complete, all-digital wireless network in the
nation. Depend on it. We are committed to bringing you the best
wireless technology available. With Sprint, you get the most
complete, all-digital wireless network in the nation so all your
services work the same wherever you go on the network. We built
our network right from the start, so no matter where you are on
the enhanced Sprint Nationwide PCS Network, all your services –
whether it’s Voicemail or Caller ID – will work the same.
This guide will familiarize you with our technology and your new
Sprint PCS Voice Phone through simple, easy-to-follow
instructions. If you have already reviewed the Start Here to Activate
guide that was packaged with your new phone, then you're ready
to explore the advanced features outlined in this guide.
If you have not read your Start Here to Activate guide, go to
Section One – Getting Started. This section provides all the
information you need to quickly unlock your phone, set up your
voicemail, and much more. It also contains information on how to
contact Sprint if you have any questions about your service, wish
to check your account balance, or want to purchase additional
products or services.
Sprint is different. All your services work the same wherever you
go on the most complete, all-digital wireless network in the nation.
Welcome and thank you for choosing Sprint.
i
Introduction
This User’s Guide introduces you to Sprint PCS Service and all the
features of your new phone. It’s divided into four sections:
Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of your
new phone and service. The Table of Contents and Index will also
help you quickly locate specific information.
You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply
locate that section in the Table of Contents and click on the page
number to go directly to that page. Follow the instructions in that
section, and you'll be ready to use your phone in no time.
You can view this guide online or print it to keep it on hand. If you're
viewing it online, simply click on a topic in the Table of Contents or Index
or on any page reference. The PDF will automatically display the
appropriate page.
Note:
Note:
The phone must be turned on to use the phone’s features. Do not turn on
the phone when the use of a wireless phone is prohibited or when it may
cause interference or danger.
ii
Section 1A
Setting Up Service
In This Section
ࡗ ࡗ ࡗ ࡗ Setting up service on your new Sprint PCS Voice Phone is quick and easy.
This section walks you through the necessary steps to set up your
phone, unlock your phone, set up your voicemail, establish passwords,
and contact Sprint for assistance with your Sprint PCS Service.
Section 1A: Setting Up Service
2
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you received your phone in the mail or purchased it at a Sprint
Store, it probably has already been activated. All you need to do is
unlock your phone.
If your phone is not activated, please refer to the Start Here Guide
included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press and hold the power key
located at the top of your
phone for two seconds to turn on the phone.
2. Press the Menu softkey.
To select a softkey, press the softkey button directly below the softkey
text that appears at the bottom left and bottom right of your phone’s
display screen. Softkey actions change according to the screen you’re
viewing and will not appear if there is no corresponding action available.
Note:
3. Enter your lock code. (For security purposes, the code is not
visible as you type.)
If you can’t recall your lock code, try using the last four digits of either your
Social Security number or Sprint PCS Phone Number or try 0000. If none of
these work, call Sprint Customer Service at 1-888-211-4PCS (4727).
Tip:
Section 1A: Setting Up Service
3
Setting Up Your Voicemail
All unanswered calls to your Sprint PCS Voice Phone are automatically
transferred to your voicemail, even if your phone is in use or turned off.
Therefore, you will want to set up your voicemail and personal greeting
as soon as your Sprint PCS Voice Phone is activated.
To set up your voicemail:
1. Press and hold
for two seconds.
2. Follow the system prompts to:
Ⅲ Create your pass code
Ⅲ Record your greeting
Ⅲ Record your name announcement
Ⅲ Choose whether or not to activate One-Touch Message
Access (a feature that lets you access messages simply by
pressing and holding a single key, bypassing the need for
you to enter your pass code)
The voicemail setup process may vary in certain Affiliate areas.
Note:
For more information about using your voicemail, see “Using
Section 1A: Setting Up Service
4
Sprint PCS Account Passwords
As a Sprint PCS customer, you enjoy unlimited access to your
personal account information and your voicemail account. To
ensure that no one else has access to your information, you will
need to create passwords to protect your privacy.
Account Password
If you are the account owner, you'll have an account password to
Customer Service. Your default account password is the last four
digits of your Social Security number. If you are not the account
owner (if someone else pays for your Sprint PCS Service), you can
Voicemail Password
You'll create your voicemail password (or pass code) when you set
more information on your voicemail password.
For more information or to change your passwords, sign on to
www.sprintpcs.com or call Sprint Customer Service at
1-888-211-4PCS (4727).
Section 1A: Setting Up Service
5
Getting Help
Visit Our Website
You can get up-to-date information on Sprint PCS Services and
When you visit us online, you can
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Review coverage maps
Learn how to use voicemail
Access your account information
Purchase accessories
Add additional options to your service plan
Check out frequently asked questions
And more
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
ⅷ
ⅷ
ⅷ
Dial
on your Sprint PCS Phone
Sign on to your account at www.sprintpcs.com
Call us toll-free at 1-888-211-4727 (Consumer customers)
or
1-888-788-4727 (Business customers)
ⅷ
Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to invoicing
information on your Sprint PCS Account. This information includes
balance due, payment received, invoicing cycle, and the number of
minutes used since your last invoicing cycle. (Normal airtime usage
will apply.)
To access automated invoicing information:
ᮣ Press
.
This service may not be available in all Affiliate areas.
Note:
Section 1A: Setting Up Service
6
Sprint PCS Directory Assistance
You have access to a variety of services and information through
Sprint PCS Directory Assistance, including residential, business, and
government listings; assistance with local or long-distance calls;
movie listings; and hotel, restaurant, shopping, and major local
event information. There is a per-call charge and you will be billed
for airtime.
To call Sprint PCS Directory Assistance:
ᮣ Press
.
Sprint PCS Operator Services
Sprint PCS Operator Services provides assistance when placing
collect calls or when placing calls billed to a local telephone
calling card or third party.
To access Sprint PCS Operator Services:
ᮣ Press
.
For more information or to see the latest in products and services,
Sprint PCS Operator Services may not be available in all Affiliate areas.
Note:
Section 1A: Setting Up Service
7
Section 2A
Your Sprint PCS Voice Phone:
The Basics
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Your Sprint PCS Voice Phone is packed with features that simplify your life
and expand your ability to stay connected to the people and information
that are important to you. This section will guide you through the basic
functions and calling features of your phone.
Section 2A: Your Sprint PCS Phone - The Basics
9
Front View of Your Sprint PCS Voice Phone
15. Earpiece
14. Whip
1. Power key
Antenna
13. Display
Screen
12. Universal
2. Speaker
Headset
Jack
3. Signal
Strength
Indicator
11. Battery
Strength
Indicator
4. Selection
Key
4. Selection
Key
5. Talk Key
10. End Call
Key
9. Navigation
Key
6. Charger Jack
8. Microphone
7. Pop-Port Connector
Section 2A: Your Sprint PCS Phone - The Basics
10
Key Functions
1. Power Key lets you power the phone on and off.
2. Speaker lets you hear phone ring tones.
3. Signal Strength Indicator indicates the signal strength
4. Selection Key lets you select softkey actions or menu items.
5. Talk Key dials outgoing and answers incoming calls.
6. Charger Jack connects the phone to the battery charger.
TM
7. Pop-Port Connector provides connection to your personal
computer or laptop computer and car kit, as well as to
other accessories.
8. Microphone transmits your voice.
9. Navigation Key scrolls through menus and also acts as a shortcut
key from the standby mode.
Ⅲ Press
Ⅲ Press
Ⅲ Press
Ⅲ Press
to manage Profiles.
to view your Contacts list.
to access the Calendar.
to access Messages.
10. End Call Key ends calls or lets you return to the standby screen.
11. Battery Strength Indicator indicates the battery strength.
12. Universal Headset Jack provides a connection for a universal
2.5-mm headset.
13. Display Screen displays status icons and menu choices.
14. Whip Antenna improves reception in weak signal areas.
15. Earpiece lets you hear the caller and automated prompts.
Section 2A: Your Sprint PCS Phone - The Basics
11
Viewing the Display Screen
Your phone’s display screen provides a wealth of information about
your phone’s status and options. This list identifies the symbols
you’ll see on your phone’s display screen:
shows your current signal strength. (The more lines you
have, the stronger your signal.)
No service available means your phone cannot find a signal.
tells you a call is in progress.
indicates you are “roaming” off the Sprint Nationwide
PCS Network. (If you are roaming on an analog system,
your phone’s display will show the roaming icon and an
“Analog Roam” text alert.)
indicates you have new text messages.
indicates you have voicemail messages. Press and
hold
to call your voicemail box.
the ringing tones or warning tones are silenced.
vibrating alert is activated.
keyguard is activated.
the alarm is activated.
a headset accessory is connected.
a hands-free accessory is connected.
a loopset accessory is connected.
predictive text mode is on.
predictive text mode is off.
location information sharing (GPS) is set to share your
location with the network only during emergency calls.
location information sharing (GPS) is set to share your
location with the network whenever the phone is on and
activated.
Section 2A: Your Sprint PCS Phone - The Basics
12
the stopwatch is running.
the countdown timer is running.
a TTY device is operating.
Display indicators help you manage your roaming charges by letting you
know when you’re off the Sprint Nationwide PCS Network and whether
you’re operating in digital or analog mode. (For more information, see
Note:
Section 2A: Your Sprint PCS Phone - The Basics
13
Features of Your Sprint PCS Voice Phone
Congratulations on the purchase of your Sprint PCS Voice Phone.
The V-6016i by Nokia is lightweight, easy-to-use, and reliable, and it
offers many significant features and service options. The following
list previews some of those features and options and provides page
numbers where you can find out more:
ⅷ
Dual-band/tri-mode capability allows you to make and receive
calls while on the Sprint Nationwide PCS Network and to roam
on other analog and 800 and 1900 MHz digital networks where
ⅷ
ⅷ
ⅷ
SMS Text Messaging provides quick and convenient text
messaging capabilities (“Using SMS Text Messaging” on page
110).
SM
Sprint PCS Voice Command lets you dial phone numbers by
speaking someone’s name or the digits in their phone number
(“Getting Started With Sprint PCS Voice Command” on page 119).
Space for up to 250 Contacts list entries with support for
multiple numbers and addresses in each entry (“Adding a New
ⅷ
ⅷ
ⅷ
A voice recorder to record personal notes to yourself (“Using
The built-in organizer lets you schedule alerts to remind you of
The countdown timer with alarm and multiple-mode stopwatch
for timing events (“Using the Countdown Timer Alarm” on page
ⅷ
Location information sharing uses GPS technology to share your
Section 2A: Your Sprint PCS Phone - The Basics
14
A note about Memory:
The following features may share memory: contacts, text, graphics
and ringers, calendar to-do notes, games, and applications. Use of
one or more of these features may reduce the memory available for
the remaining features that share memory. For example, saving many
calendar notes may use all of the available memory. Your phone may
display a message that the memory is full when you try to use a
shared memory feature. In this case, delete some of the information
or entries stored in the shared memory features before continuing.
Some of the features, such as ring tones, graphics, and applications
may have a certain amount of memory specially allotted to them in
addition to the memory shared with other features.
Section 2A: Your Sprint PCS Phone - The Basics
15
Turning Your Phone On and Off
Turning Your Phone On
To turn your phone on:
ᮣ Press and hold the power key
on
the top of your phone for approximately
two seconds.
Once your phone is on, it displays “Searching
for Service” that indicates your phone is
searching for a signal. When your phone finds
a signal, it automatically enters the standby
mode—the phone’s idle state. At this point,
you are ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of searching,
a Power Save feature is automatically activated. When a signal is
found, your phone automatically returns to the standby mode.
In Power Save mode, your phone searches for a signal periodically
without your intervention. You can also initiate a search for Sprint PCS
Service by pressing any key (when your phone is turned On).
The Power Save feature helps to conserve your battery power when you
are in an area where there is no signal.
Tip:
Turning Your Phone Off
To turn your phone off:
ᮣ Press and hold
for two seconds until you see “Goodbye”
on the display screen.
Your screen remains blank while your phone is off (unless the
battery charger is connected).
Section 2A: Your Sprint PCS Phone - The Basics
16
Using Your Phone’s Battery and Charger
Battery Capacity
Your Sprint PCS Voice Phone is equipped with a Lithium Ion (Li-Ion)
battery. It allows you to recharge your battery before it is fully
drained. Operation times are estimates only and depend on signal
strength, phone use, network conditions, features used, battery age
and condition (including charging habits), temperatures to which
the battery is exposed, and many other factors.
The battery provides the following approximate maximum
usage times:
Function
Digital (PCS)
Up to 3.5 hours
Up to 15 days
Analog
Talk time
Up to 95 minutes
Up to 26 hours
Standby time
When the battery charge is getting low, the “Battery low. Please
recharge” message is displayed on your screen, and the phone
sounds a warning tone. When the battery has become too weak to
operate your phone, the message “Switching off. Please recharge” is
displayed on your screen.
Long backlight settings, searching for service, and vibrate mode affect
the battery’s talk and standby times.
Note:
Be sure to watch your phone’s battery level indicator and charge the
battery before it runs out of power.
Tip:
Section 2A: Your Sprint PCS Phone - The Basics
17
Installing the Battery
To install the battery, replace the battery, or to access your phone’s
ESN (electronic serial number), you must first remove the phone
back cover.
Before removing the cover, always switch off the power and disconnect
the charger and any other device. Avoid touching electronic components
while changing the covers. Always store and use the device with the
covers attached.
Note:
To remove the back cover, turn the phone upside down, press the
release button down, and push the back cover away.
To install the Li-Ion battery:
1. Insert the battery into the cavity at a 45-degree angle with its
metal contacts aligned with the phone’s metal contacts.
2. Press down gently until the battery snaps into place.
Section 2A: Your Sprint PCS Phone - The Basics
18
Removing the Battery
To remove your battery:
1. Make sure the power is off so that you don’t lose any stored
numbers or messages.
2. To remove the back cover, turn the phone upside down, press
the release button down, and push the back cover away.
3. Lift upward on the lower end of the battery with your finger tip
and remove the battery from the phone.
Charging the Battery
Your Sprint PCS Voice Phone’s Li-Ion battery is rechargeable and should
be charged as soon as possible so you can begin using your phone.
Keeping track of your battery’s charge is important. If your
battery level becomes too low, your phone automatically
turns off and you will lose all the information you were just
working on. For a quick check of your phone’s battery level,
glance at the battery charge indicator located in the upper-
right corner of your phone’s display screen.
Always use a Sprint-approved desktop charger, travel charger,
or vehicle power adapter to charge your battery.
Using the wrong battery charger could cause damage to your phone
and void the warranty.
Warning!
The following charging times for the 1070 mAh BL-6C Li-Ion battery
are approximate:
ⅷ
ACP-12 Charger. Up to 1 hour and 45 minutes charging time
Section 2A: Your Sprint PCS Phone - The Basics
19
Using the Desktop Charger
To use the desktop charger provided with your phone:
1. Install the phone battery in the phone.
2. Plug the prongs of the adapter into an electrical outlet.
3. Plug the round end of the AC
adapter into the desktop
charger and insert the phone
into the charger slot.
– or –
Plug the adapter directly into
the charger jack on the phone,
if the charger stand is not used. (If the phone is on, the screen
briefly displays a “Charging” message followed immediately by a
scrolling battery strength indicator. If the phone is off, the screen
displays “Phone off. Battery charging.”)
4. When the battery is fully charged, unplug the phone from the
charger. (If the phone is on, the battery strength indicator
stops scrolling. The screen displays “Phone off. Charge
completed” if the phone is off.)
With the Sprint-approved Li-Ion battery, you can recharge the
battery before it becomes completely run down.
Unplug the charger from the electrical plug and the device when not in
use. Do not leave the battery connected to the charger. Overcharging
may shorten its lifetime. If left unused, a fully charged battery will lose
its charge over time. Temperature extremes can affect the ability of
your battery to charge.
Warning!
Connecting Accessories
Headset accessories can be connected
using the universal headset jack on the side
of your phone or the Nokia Pop-Port
connector. Using the headset and the
keypad of your phone, you can make and
answer calls as usual.
Section 2A: Your Sprint PCS Phone - The Basics
20
Holding Your Phone Properly
Hold your phone by placing your index finger on
the lower back cover. This helps optimize reception
by preventing your hand from obstructing the
internal antenna.
Extending the whip antenna may improve
reception in weak signal areas.
As with any other radio transmitting device, do not touch the antennae
unnecessarily when the phone is switched on.
Note:
Displaying Your Phone Number
Just in case you forget your phone number, your phone can remind
you.
To display your phone number:
1. Press Contacts, scroll to My phone no., and press Select. (Your
phone number is displayed.)
2. Press
to return to the standby mode.
To access the phone main menu, press Menu from the standby mode.
Menu items may be selected by highlighting them with the navigation
key and pressing Select.
Note:
Section 2A: Your Sprint PCS Phone - The Basics
21
Making and Answering Calls
Making Calls
Placing a call from your Sprint PCS Phone is as easy as making a call
from any land line phone. Just enter the number and press
you’re on your way to clear calls.
, and
To make a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number. (If you make a mistake while dialing,
press Clear to erase one digit at a time or press and hold Clear to
erase the entire number.)
3. Press
. (To make a call when you are roaming and
Call Guard is enabled, see “Controlling Roaming Charges Using
4. Press
or End call when you are finished.
To redial your last outgoing call, press
twice.
Tip:
When making calls off the Sprint Nationwide PCS Network, always dial
using 11 digits (1 + area code + phone number).
You can also place calls from your phone by using Sprint PCS Voice
SM
Command (“Making a Call With Sprint PCS Voice Command” on
page 121), Speed Dialing numbers from your Phone Book (“Using
Speed Dialing” on page 28), and using your Call Logs listings
Section 2A: Your Sprint PCS Phone - The Basics
22
Dialing Options
To speed dial a phone number from the standby mode, press and hold
Tip:
the speed dial number. (For information on setting up speed dial
feature will not work when you are roaming off the Sprint Nationwide
PCS Network; when roaming you must dial using eleven digits [1 + the
area code + the seven-digit phone number.])
When you enter numbers in the standby mode, you will see a variety
of dialing options appear by pressing Options.
To choose an option, scroll to it and press Select.
ⅷ
ⅷ
Add to contact: Adds the number to an existing contact in your
Contacts list.
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Send message: Sends a text message to that number.
To home: Lets you make a currency conversion.
To foreign: Lets you make a currency conversion.
Countdown timer: Sets a timer and a reminder.
Call: Dials the phone number. If you are roaming and have the
Section 2A: Your Sprint PCS Phone - The Basics
23
Answering Calls
To answer an incoming call:
1. Make sure your phone is on. (If your phone is off, incoming
calls go to voicemail.)
2. Press
to answer an incoming call.
Your phone notifies you of incoming calls in the following ways:
ⅷ
ⅷ
ⅷ
The phone rings or vibrates.
The backlight illuminates.
The screen displays an incoming call message.
If the incoming call is from a number stored in your Phone Book, the
phone book entry’s name is displayed. The caller’s phone number
may also be displayed, if available.
The following options are also displayed. To select an option, press
the corresponding softkey button.
ⅷ
Silence (
the call, it is forwarded to your voicemail.)
Answer ( ) answers the incoming call.
) or
mutes the ringer. (If you do not answer
ⅷ
Answering a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your roaming charges
when making or receiving calls while outside the Sprint Nationwide
53 for more information about roaming.)
To answer a call when you are roaming and Call Guard is enabled:
When your phone is off, incoming calls go directly to voicemail.
Note:
Ending a Call
To disconnect a call when you are finished:
ᮣ Press
or End call.
Section 2A: Your Sprint PCS Phone - The Basics
24
Missed Call Notification
If you received a call while your phone was turned off and a voice
message was saved, “New voice message” will appear on your screen
when the phone is turned
back on.
To hear the voice message:
ᮣ Press Listen.
Calling Emergency Numbers
Be sure your phone is turned on and in service. Press
times as needed to return to the standby mode (for example, to exit a call
as many
Note:
or to exit a menu).
___________________________________________________________________________________________
Official emergency numbers vary by location. Check before you need to use
this feature to make sure the number is the proper one for your location.
You can place calls to 911 (dial
and press
), even if
your phone is locked or your account is restricted.
This phone, like any wireless phone, operates using radio signals,
wireless and landline networks, as well as user-programmed functions.
Because of this, connections in all conditions cannot be guaranteed.
Therefore you should never rely solely upon any wireless phone for
essential communications (e.g. medical emergencies). Emergency calls
may not be possible on all wireless phone networks or when certain
network services and/or phone features are in use. Emergency numbers
vary by location. When making an emergency call, remember to give all
the necessary information as accurately as possible. Remember that
your wireless phone may be the only means of communication at the
scene of an accident. Do not end the call until given permission to do so.
Note:
Section 2A: Your Sprint PCS Phone - The Basics
25
In-Call Options
Selecting Options during a call displays a list of features you may use
during the course of a call.
Press Options and scroll to one of the following options:
ⅷ
Mute/Unmute to mute your microphone, or to unmute the
microphone if it was muted earlier.
ⅷ
Speakerphone to let others hear the call.
Due to higher volume levels, do not place the phone near your ear
during speakerphone use.
Warning!
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Three-way call to set up a three-way conversation
End all calls to end all calls.
Touch tones to send a touch-tone during a call.
Contacts to open your Contacts list menu options
Menu to view options from your main menu.
End-of-Call Options
After receiving a call from or making a call to a phone number that is
not in your Phone Book, the phone number and the duration of the
call are displayed.
After receiving a call from or making a call to a phone number that is
already in your Phone Book, the Phone Book entry name and the
duration of the call are displayed.
To select an option after a call has ended, press Options and scroll to
one of the following options:
ⅷ
ⅷ
ⅷ
Save to add the caller to your Phone Book.
Add to contact to add the caller number to an existing contact.
Call to dial the caller’s number.
The End-of-Call options are not displayed for calls identified as
No ID or Restricted.
Note:
Section 2A: Your Sprint PCS Phone - The Basics
26
Saving a Phone Number
Your Sprint PCS Voice Phone can store up to 250 names in your
personal address book, with each name having up to five phone
numbers. Your phone automatically sorts the Phone Book entries
To save a number from the standby mode:
1. Enter a phone number.
2. Select Options and press Save.
3. Enter a Contact name and press OK.
4. To add other information to the contact, press Options.
- or -
Press Done if finished.
A phone number labeled Fax can only be dialed using a
personal computer.
Note:
Dialing From the Phone Book
To dial directly from a Phone Book entry:
1. Press Contacts, scroll to Search, and press Select.
2. Enter the first letter, or letters, of the contact you seek. (A list
of contacts beginning with those letters is displayed.)
– or –
Scroll up or down to find the contact you seek.
From the main menu, press the down navigation key
list of contacts.
to display your
Tip:
3. Highlight the contact you want to call and press
. (The
display confirms that the number has been dialed when it
shows “Calling...”.)
4. To end the call, press
or End call.
Section 2A: Your Sprint PCS Phone - The Basics
27
Using Speed Dialing
With this feature, you can dial Speed Dial entries using one key press
for key locations 2–9.
To activate Speed Dialing:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Call settings and press Select.
3. Scroll to Speed dialing and press Select.
4. Highlight On and press Select.
To Speed Dial locations 2–9:
For information on creating key assignments, see “Assigning Speed
1. Press the key assigned to the number you wish to dial and
press
, or press and hold the assigned key for
two seconds. (The display confirms that the number has been
dialed when it shows “Calling...”.)
2. To end the call, press
or End call.
Speed dialing is not available when you are roaming; when you are
roaming off the Sprint Nationwide PCS Network, you must always dial
using eleven digits (1 + area code + number).
Note:
Section 2A: Your Sprint PCS Phone - The Basics
28
Entering Text
Selecting a Character Input Mode
Your phone provides convenient ways to enter words, letters,
punctuation, and numbers whenever you are prompted to enter text
(for example, when adding a Phone Book entry or when sending
SMS Text Messages).
To change the character input mode:
1. When you display a screen where you can enter text, press
to select a different text input mode.
2. Select a character input mode:
Ⅲ
or
, or
T9 Predictive Text is on or off (see “Entering
Ⅲ
,
to enter sentence-case, uppercase,
or lowercase characters by tapping the keypad (see “Entering
Ⅲ
to enter numbers (see “Entering Numbers and
Section 2A: Your Sprint PCS Phone - The Basics
29
Entering Characters Using T9 Text Input
T9 Text Input (Predictive Text Input) lets you enter text in your phone
by pressing keys just once per letter. (To select this mode when
T9 Text Input analyzes the letters you enter using an intuitive word
database and creates a suitable word. (The word may change as you
type.) If the word you want does not display after you have entered
all the letters, press
to scroll through additional word
selections. To accept a word and insert a space, press
.
If you make a mistake, press Clear to erase a single character. Press
and hold Clear to delete an entire entry.
Using T9 Input
You may enter text using T9 text input in certain text field.
To use T9 input:
1. Select a text field for text input.
2. Press and hold Options until T9 prediction on is momentarily
displayed on your screen. (This input mode remains active until
you turn it off by pressing and holding Options until T9
prediction off is momentarily displayed.)
When predictive text is on,
predictive text is off,
appears with the text mode icon. When
appears with the text mode icon.
Tip
3. Key in your text. (For example, type “car” by pressing
. The word is not completed until the last letter is
pressed. If your word does not appear, press
to view other
words associated with this key combination.)
4. Once a word is complete, press
to create a space, and
continue keying in your text.
Section 2A: Your Sprint PCS Phone - The Basics
30
Adding a Word to the T9 Database
If a word you want to enter does not display as an option when you
are using T9 Text Input, you can add it to the database.
To add a word to the T9 Text Input database:
1. Select the Abc character input mode. (If the word you need
does not appear, press
to scroll through alternative words
stored in the database. See “Selecting a Character Input Mode”
2. If the word you need still does not appear, press Spell.
3. Enter the word using multi-tap text entry, press Options, and
press Save. (The word is added to the database and you can
continue entering your memo using predictive text. See
For more information about T9 Text Input, visit the Tegic Website
Section 2A: Your Sprint PCS Phone - The Basics
31
Entering Characters by Tapping the Keypad
To enter characters by tapping the keypad, select the Abc mode (see
“Selecting a Character Input Mode” on page 29). Press the
corresponding key repeatedly until the desired character appears.
For example, to type “car,” press
seconds, press once, and press
three times, wait two
three times By default, the
first letter of an entry is capitalized and the following letters are
lowercase.
Characters scroll in the following order:
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
. @ ? ! - , &, etc.
A B C 2
D E F 3
G H I 4
J K L 5
M N O 6
P Q R S 7
T U V 8
W X Y Z 9
Space 0
Shift
(to create a new line)
After a character is entered, the cursor automatically advances to the
next space after two seconds or when you enter a character on a
different key.
Entering Numbers and Symbols
To enter numbers:
ᮣ Select the
mode and press the appropriate key. (See
- or -
Press and hold a number key for two seconds while in the Abc
mode to insert that number.
To enter symbols and emoticons:
ᮣ Press
, highlight a symbol, and press Insert.
- or -
Press
twice, highlight an emoticon, and press Insert.
Section 2A: Your Sprint PCS Phone - The Basics
32
Section 2B
Controlling Your Phone’s Settings
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Using the menu options available on your Sprint PCS Voice Phone, you can
customize your phone to sound, look, and operate just the way you want it to.
This section describes how you can change your phone’s settings to
best suit your needs. Take a few moments to review these options and
to adjust or add settings that are right for you.
Section 2B: Controlling Your Phone’s Settings
33
Setting Your Phone’s Date and Time
Your phone’s date and time need to be set to allow some phone
features to operate. These settings may have already been made for
your phone.
To let your phone automatically set its date and time:
Use the following steps to let your phone automatically set its time and
date based on the time and date of the local phone network.
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Time settings and press Select.
3. Scroll to Auto-update of date & time and press Select.
4. Scroll to On and press Select.
To manually set the date and time:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Time settings and press Select.
3. Scroll to Date, press Select, scroll to Set the date, and press Select.
4. Enter the date by using either the keypad or the navigation
keys and press OK.
5. Select Date, scroll to Date format, and press Select.
6. Scroll to the date format you prefer and press Select. (You can
choose to hide the date or show the date on the phone’s display
screen by selecting Hide date or Show date in the Date menu.)
7. Return to Time settings and press Select.
8. Scroll to Clock, press Select, scroll to Set the time, and press Select.
9. Enter the time by using either the keypad or the navigation
keys and press OK.
10. Choose am or pm and press Select.
11. Scroll to Clock, press Select, scroll to Time format, and
press Select.
12. Select 24-hour or 12-hour and press Select. (You can choose to
hide the time or show the time on the phone’s display screen by
selecting Hide clock or Show clock in the Clock menu.)
Section 2B: Controlling Your Phone’s Settings
34
Profiles
Your phone has five different profiles (Normal, Silent, Meeting,
Outdoor, and Pager). Each profile can be customized to your
specifications. For example, you may wish to customize your Meeting
profile to accommodate your needs for taking calls during meetings.
Selecting a Profile
At any given time, you can select one of the five phone profiles to
suit your immediate situation. The most convenient way to do this is
to use the navigation key.
To select a profile:
ᮣ Press the power key
, scroll to a profile, and press Select.
Customizing a Profile
To customize a profile:
1. Press Menu, scroll to Profiles, and press Select.
2. Scroll to Meeting (or any other profile) and press Select.
3. Scroll to Customize and press Select.
4. Scroll through each option and make adjustments as desired.
5. Press Back to go back a menu or press
to return to the
standby mode.
Renaming a Profile
Any of the profiles can be renamed, except the Normal profile.
To name a profile:
1. Press Menu, scroll to Profiles, and press Select.
2. Scroll to a profile (except Normal) and press Select.
3. Scroll to Customize and press Select.
4. Scroll to Profile name and press Select.
5. Enter a new profile name in the text box and press OK.
The profile can be renamed again anytime you choose.
Section 2B: Controlling Your Phone’s Settings
35
Sound Settings
Ringer Types
Ringer types help you identify incoming calls and messages. You can
assign ringer types to individual phone book entries, types of calls,
and types of messages.
ⅷ
Preprogrammed Ringers include a variety of standard ringer types
and familiar music.
ⅷ
Vibrating Ringer alerts you to calls or messages without
disturbing others.
Selecting Ringer Types for Voice Calls
Your Sprint PCS Voice Phone provides a variety of ringer options
that allow you to customize your ring and volume settings. These
options allow you to identify incoming calls by the ring.
To select a ringer type for voice calls:
1. Press
to list your contacts.
2. Scroll through your contacts list, highlight a contact, press
Details, then press Options.
3. Scroll to Custom tone and press Select.
4. Scroll to choose a ringing tone to assign to this contact and
press Select.
Selecting Ringer Types for Messages
To select a ringer type for messages:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Tone settings and press Select.
3. Scroll to Message alert tone and press Select.
4. Choose an alert tone and press Select.
Section 2B: Controlling Your Phone’s Settings
36
Selecting a Key Tone
Your phone offers a number of options for selecting the audible tones
accompanying a key press. (Longer tone lengths may be better for
tone recognition when dialing voicemail or other automated systems.)
To select a key tone length:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Phone settings and press Select.
3. Scroll to Touch tones and press Select.
4. Scroll to Touch tone length and press Select.
5. Choose either Short or Long and press Select.
To select a key tone volume:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Tone settings and press Select.
3. Scroll to Keypad tones and press Select.
4. Press
or
to change the key tone volume and press
Select.
Adjusting the Ringer and Earpiece Volume
You can adjust your phone’s volume settings to suit your needs and
your environment.
To adjust the ringer volume:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Tone settings and press Select.
3. Scroll to Ringing volume and press Select.
4. Press
or
to change the ringer volume and press Select.
To adjust the earpiece volume:
You can adjust the earpiece volume.
ᮣ Press
or
during the call.
The volume level will remain unchanged unless adjusted again.
Section 2B: Controlling Your Phone’s Settings
37
Alert Notification
Your Sprint PCS Phone can alert you with an audible tone when you
change service areas, once a minute during a voice call, or when a
call has been connected.
To enable or disable alert sounds:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Roaming and press Select.
3. Scroll to Service change tones and press Select.
4. Choose On to enable or Off to disable, and press Select.
Silence All
There may be times when you need to silence your phone entirely.
The phone’s Silent profile allows you to mute all sounds without
turning your phone off.
To activate Silence All:
ᮣ Press the power key
, scroll to Silent, and press Select.
(This selects the Silent profile and the screen displays “Silent.”)
To deactivate Silence All:
ᮣ Press the power key
, scroll to Normal (or a profile other
than Silent), and press Select.
Section 2B: Controlling Your Phone’s Settings
38
Display Settings
Changing the Text Greeting
The text greeting can be up to twelve characters and is displayed on
your phone’s screen in the standby mode. You may choose to
display a custom greeting or you may display your Sprint PCS User
Name on the phone’s screen.
To display or change your custom greeting:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Phone settings and press Select.
3. Scroll to Welcome note and press Select.
4. Enter a welcome note (up to 43 characters) and press Options.
5. Scroll to Save and press Select.
Now, each time you turn on your phone, you can momentarily see
your personalized welcome note!
To display your Sprint PCS User Name as your greeting:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Display settings and press Select.
3. Scroll to Banner and press Select.
4. Scroll to Customize, type your User Name, and press OK.
Section 2B: Controlling Your Phone’s Settings
39
Changing the Display Screen
Your new Sprint PCS Voice Phone offers options for what you see on
the display screen while in the standby mode.
To change the wallpaper display images:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Display settings and press Select.
3. Scroll to Wallpaper, press Select, scroll to Select wallpap., and
press Select.
4. Scroll to the Graphics folder and press Open.
5. Scroll to highlight a graphic and press Options.
6. Scroll to Open and press Select to see a larger image of the
screen saver.
– or –
Scroll to Set as wallpap. and press Select. (The wallpaper is
automatically turned on when you press Select.)
To turn off the wallpaper display image:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Display settings and press Select.
3. Scroll to Wallpaper and press Select.
4. Scroll to Off and press Select.
Changing the Brightness
You can adjust your screen’s contrast (brightness) to suit your
surroundings.
To adjust the display brightness:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Display settings and press Select.
3. Scroll to Display brightness and press Select.
4. Adjust the brightness by pressing the left or right navigation
keys, then press OK.
Section 2B: Controlling Your Phone’s Settings
40
Changing the Theme Color
You can customize your phone display’s appearance by selecting a
color scheme to reflect your personality.
To change the display’s theme color:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Display settings and press Select.
3. Scroll to Color schemes and press Select.
4. Scroll to select a color scheme and press Select.
Changing the Clock Display
You can choose whether you want your phone’s clock to display (or
to be hidden), the time format, and whether to display both time
more information.)
Section 2B: Controlling Your Phone’s Settings
41
Location Settings
Your Sprint PCS Voice Phone is equipped with a Location feature for
use with location-based services that may be available in the future.
The use and accuracy of this feature is dependent on the network,
satellite systems, and the agency receiving the information. It may
not function in all areas or at all times.
The Location feature allows the network to detect your position.
Turning Location off will hide your location from everyone
except 911 emergency operators.
Even if the Location feature is enabled, no service may use your location
without your express permission.
Note:
To enable your phone’s Location feature:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Call settings and press Select.
3. Scroll to Location info sharing and press Select. (A message
explaining the options of the Location Info Sharing feature
displays on your screen after several seconds.)
4. To read the message, press More or scroll through the message
using the up and down navigation keys, then press OK.
5. Select 911 only or On and press OK.
Ⅲ If you select 911 only, your phone’s location information is
shared with the network only during emergency calls.
(911 only is the default profile.)
Ⅲ If you select On, your phone’s location information is shared
with the network whenever the phone is powered on
and activated.
6. When the confirmation message appears, press OK.
When the Location feature is on, your phone’s standby screen will
display the
icon. When Location is turned off (911 only), the
icon will display.
Section 2B: Controlling Your Phone’s Settings
42
TTY Use With Sprint PCS Service
A TTY (also known as a TDD or Text Telephone), is a telecommunications
device that allows people who are deaf or hard of hearing, or who have
speech or language disabilities, to communicate by telephone.
Your phone is compatible with TTY devices that comply with the
TSB 121 industry standard. Please check with the manufacturer of
your TTY device to ensure that it supports digital wireless
transmission. Your Nokia phone is equipped with a universal 2.5mm
accessory jack that can be used to connect to the cable of a “cellular
ready” or “cellular compatible” TTY/TDD device. If this cable was not
provided with your TTY device, contact your TTY device
manufacturer to purchase the connector cable.
When establishing your Sprint PCS Service, please call Sprint
Customer Service via the state Telecommunications Relay Service
(TRS) by first dialing
. Then provide the state TRS
with this number: 866-727-4889.
To connect your TTY device:
1. Confirm that your TTY device is “cellular ready” or “cellular
compatible” and that you have the proper connecting cable,
supplied by the manufacturer of your TTY device.
2. Plug the 3.5mm end of the cable into the input jack of the
TTY device, and plug the 2.5mm end of the cable into the
2.5mm universal jack of your Nokia phone.
To turn the TTY mode on or off:
1. Connect the TTY/TDD device to your phone.
2. Press
.
3. Follow the prompts by pressing OK or Exit.
4. Select Yes to turn on the TTY mode and dial the contact’s number.
- or -
Select No to turn off the TTY mode.
In TTY Mode, your phone will display the TTY access icon.
Note:
If TTY mode is enabled, the audio quality of non-TTY devices connected
to the headset jack may be impaired.
Section 2B: Controlling Your Phone’s Settings
43
911 Emergency Calling
IMPORTANT
NOTICE:
Sprint recommends that TTY users make emergency calls by
other means, including Telecommunications Relay Services
(TRS), analog cellular, and landline communications. Wireless
TTY calls to 911 may be corrupted when received by public safety
answering points (PSAPs) rendering some communications
unintelligible. The problem encountered appears related to TTY
equipment or software used by PSAPs. This matter has been
brought to the attention of the FCC, and the wireless industry and
PSAP community are currently working to resolve this.
Section 2B: Controlling Your Phone’s Settings
44
Phone Setup Options
Call Answer Mode
You can determine how to answer incoming calls on your phone,
whether you want to be required to press Answer or
as usual,
or whether you can press any key to answer.
To set call answer mode:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Call settings and press Select.
3. Scroll to Anykey answer and press Select.
4. Choose On and press Select. (Now you can answer a call by
pressing any number key.
- or -
Choose Off and press Select to disable any key answering.
Auto-Answer Mode
You may set your phone to automatically pick up incoming calls
when connected to an optional hands-free car kit or headset.
To set Auto-Answer mode:
1. Connect the headset device to your phone.
2. Press Menu, scroll to Settings, and press Select.
3. Scroll to Enhancement settings press Select.
4. Scroll to Headset, press Select, scroll to Automatic answer, and
press Select.
5. Choose On and press Select. (Now calls will be answered
automatically when using the headset.)
- or -
Choose Off and press Select to disable automatic answering.
Section 2B: Controlling Your Phone’s Settings
45
Display Language
You can choose to display your phone’s menus in English or
in Spanish.
Selecting a language you do not understand may present a problem
when attempting to navigate menus to change the language back.
Tip:
To assign a language for the phone’s display:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Phone settings and press Select.
3. Scroll to Phone language and press Select.
4. Scroll to select a display language and press Select. (A message
appears to confirm the change.)
Section 2B: Controlling Your Phone’s Settings
46
Section 2C
Setting Your Phone’s Security
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ By using the security settings on your Sprint PCS Voice Phone, you receive
peace of mind without sacrificing flexibility. This section will familiarize
you with your phone’s security settings. With several options available,
you can customize your phone to meet your personal needs.
Section 2C: Setting Your Phone’s Security
47
Accessing the Security Menu
All of your phone’s security settings are available through the
Security menu. You must enter your lock code to view the
Security menu.
To access the Security menu:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Security settings and press Select.
3. Enter your lock code and press OK. (The Security menu
is displayed.)
If you can’t recall your lock code, try using the last four digits of either your
Social Security number or Sprint PCS Phone Number or try 0000. If none of
these work, call Sprint Customer Service at 1-888-211-4PCS (4727).
Tip:
Using Your Phone’s Lock Feature
Locking Your Phone
When your phone is locked, you can only receive incoming calls or
make calls to 911, Sprint Customer Service, or special numbers.
To lock your phone:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Security settings and press Select.
3. Enter your lock code and press OK.
4. Scroll to Phone lock and press Select.
5. Scroll to your preferred setting (Lock now, or On power-up) and
press Select. (A brief message confirming your selection is
displayed on the screen.)
Section 2C: Setting Your Phone’s Security
48
Unlocking Your Phone
To unlock your phone:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Security settings and press Select.
3. Enter your lock code and press OK.
4. Scroll to Phone lock and press Select.
5. Scroll to Off and press Select.
Changing the Lock Code
To change your lock code:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Security settings and press Select.
3. Enter your lock code and press OK.
4. Scroll to Change lock code and press Select.
5. Enter your new lock code and press OK. (You will be asked to
verify your new lock code.)
6. Re-enter your new lock code and press OK. (A message is
displayed confirming the lock code is changed.)
Calling in Lock Mode
You can place calls to 911 and to your special numbers when in
lock mode. (For information on special numbers, see “Using Special
To place an outgoing call in lock mode:
ᮣ To call an emergency number, special number, or Sprint
Customer Service, enter the phone number and press
.
You will not see the number you are dialing until you press
.
Note:
Section 2C: Setting Your Phone’s Security
49
Restricting Calls
There may be occasions when you want to limit the numbers your
phone can call or from which it can receive calls. You can use the
Call restrictions setting to do just that. (The Call restrictions setting
does not apply to 911 or Sprint Customer Service.)
If calls are restricted, a “Call not allowed” message is displayed when
a call is attempted.
To restrict calls:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Security settings and press Select.
3. Enter your lock code and press OK.
4. Scroll to Call restrictions and press Select.
5. Scroll to Restrict outgoing calls or Restrict incoming calls and
press Select.
6. To restrict all calls, scroll to Select, press Select, confirm by
pressing Mark, press Done, and press Yes to save changes.
- or -
To restrict particular calls, scroll to Add restriction, press Select,
and either enter the number you wish to restrict or press Search
to scroll through your Contacts list and select the number.
7. Press OK.
Restricted incoming calls are forwarded to voicemail.
Note:
Section 2C: Setting Your Phone’s Security
50
Unrestricting Calls
To unrestrict all calls:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Security settings and press Select.
3. Enter your lock code and press OK.
4. Scroll to Call restrictions and press Select.
5. Scroll to Restrict outgoing calls or Restrict incoming calls and
press Select.
6. Scroll to Select, press Select, scroll to All calls, press Unmark,
press Done, and press Yes to save changes.
Using Special Numbers
Special numbers are important numbers that you have designated as
being “always available.” You can call and receive calls from special
numbers even if your phone is locked.
You can save three special numbers in addition to your Phone Book
entries (the same number may be in both directories).
To add or replace a special number:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Security settings and press Select.
3. Enter your lock code and press OK.
4. Scroll to Allowed numbers when phone locked and press Select.
5. Scroll to one of the three positions and press Assign. (If there is
no number assigned to a position, it will display (empty).)
6. Enter the phone number to allow and press OK.
There are no Speed Dial options associated with special numbers.
Note:
Section 2C: Setting Your Phone’s Security
51
Erasing the Phone Book
You can quickly and easily erase all of the contents of your
Phone Book.
To erase all the names and phone numbers in your Phone Book:
1. Press Contacts, scroll to Delete, and press Select.
2. Scroll to Delete all and press Select. (A message appears asking
if you are sure you wish to delete your Contacts list. If you are
sure, press OK.)
This action can not be undone.
Note:
3. Enter your lock code and press OK.
Resetting Your Phone
Resetting the phone restores all the factory defaults, including the
ringer types and display settings. The Phone Book, Call Logs,
Calendar, and Messaging are not affected.
To reset your phone:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Restore factory settings and press Select.
3. Enter your lock code and press OK.
Section 2C: Setting Your Phone’s Security
52
Section 2D
Controlling Your Roaming Experience
In This Section
ࡗ ࡗ ࡗ Roaming is the ability to make or receive calls when you’re off the
Sprint Nationwide PCS Network. Your new dual-band/tri-mode
Sprint PCS Voice Phone works anywhere on the Sprint Nationwide
PCS Network and allows you to roam on other analog and 1900 MHz
and 800 MHz digital networks where we’ve implemented roaming
agreements with other carriers.
This section explains how roaming works as well as special features that
let you manage your roaming experience.
Section 2D: Controlling Your Roaming Experience
53
Understanding Roaming
Recognizing Icons on the Display Screen
Your phone’s display screen always lets you know when you’re off the
Sprint Nationwide PCS Network and whether your phone is operating
in analog or digital mode. The following chart indicates what you’ll
see depending on where you’re using your phone.
Roaming
Indicator
Analog Indicator
Sprint Nationwide PCS Network
Other Digital Networks
Analog Networks
Analog Roaming
Remember, when you are using your phone off the Sprint Nationwide
PCS Network, always dial numbers using 11 digits (1 + area code + number).
Tip:
Unless your Sprint PCS Service Plan includes roaming, you will pay a
higher per-minute rate for roaming calls.
Note:
Roaming on Other Digital Networks
When you’re roaming on digital networks, your call quality and
security will be similar to the quality you receive when making calls
on the Sprint Nationwide PCS Network. However, you may not be
able to access certain features.
Section 2D: Controlling Your Roaming Experience
54
Roaming on Analog Networks
When you roam on analog networks, you will experience a similar
quality provided by other analog carriers today. Although some
features, such as Sprint PCS Voice Command, will be unavailable,
you can still make and receive calls and access voicemail. If you are
accustomed to Sprint PCS Service, you may notice some of the
following differences when using analog service:
ⅷ
You are more likely to experience static, cross-talk, fade-out, and
dropped calls.
ⅷ
Some features which are standard on the Sprint Nationwide PCS
Network, such as call waiting, and direct international dialing,
are unavailable.
ⅷ
Though callers can leave voicemail messages while you are
roaming, you will not receive notification until you return to the
Sprint Nationwide PCS Network. (See “Checking for Voicemail
ⅷ
ⅷ
There are security and privacy risks (eavesdropping and cloning)
that exist with conventional analog services today.
Your battery’s charge will deplete more quickly and you will
need to recharge it more often when you use your phone for
analog roaming.
If you’re on a call when you leave the Sprint Nationwide PCS Network
and enter an area where roaming is available (whether digital or
analog), your call is dropped. If your call is dropped in an area where you
think Sprint PCS Service is available, turn your phone off and on again to
reconnect to the Sprint Nationwide PCS Network.
Note:
When using your phone in analog mode, the phone may feel warm. This
is normal for analog operation.
Section 2D: Controlling Your Roaming Experience
55
Checking for Voicemail Messages While Roaming
When you are roaming off the Sprint Nationwide PCS Network, you
will not receive on-phone notification of new voicemail messages.
Callers can still leave messages, but you will need to periodically
check your voicemail for new messages if you are in a roaming
service area for an extended period of time.
To check your voicemail while roaming:
1. Dial 1+area code+your Sprint PCS Phone Number.
2. When you hear your voicemail greeting, press
.
3. Enter your pass code at the prompt and follow the voice prompts.
When you return to the Sprint Nationwide PCS Network, voicemail
notification will resume as normal.
Section 2D: Controlling Your Roaming Experience
56
Setting Your Phone’s Roam Mode
Your Sprint PCS Phone allows you to control your ability to roam.
By using the Roaming menu option, you can determine which
signals your phone accepts.
Set Mode
Choose from three different settings on your dual-band/tri-mode
phone to control your roaming experience.
To set your phone’s roam mode:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Roaming and press Select.
3. Scroll to Set mode and press Select.
4. To select an option, highlight it and press Select.
Ⅲ Sprint allows you to access the Sprint Nationwide PCS
Network only and prevents roaming on other networks.
Ⅲ Automatic seeks Sprint PCS Service. When Sprint PCS
Service is unavailable, the phone searches for an alternate
system.
Ⅲ Analog Only forces the phone to seek an analog roaming
system. The previous setting (Sprint or Automatic) is
restored the next time the phone is turned on.
Section 2D: Controlling Your Roaming Experience
57
Controlling Roaming Charges Using
Call Guard
Your phone has two ways of alerting you when you are roaming off
the Sprint Nationwide PCS Network: the roaming icon and Call
Guard. Call Guard makes it easy to manage your roaming charges by
requiring an extra step before you can place or answer a roaming
call. (This additional step is not required when you make or receive
calls while on the Sprint Nationwide PCS Network.)
To turn Call Guard on or off:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Roaming and press Select.
3. Scroll to Call guard and press Select.
4. Highlight On or Off and press Select.
Voice Dialing and Speed Dialing are not available when you are roaming
with Call Guard enabled.
Note:
To place roaming calls with Call Guard on:
1. From the standby mode, enter a phone number. (You can also
initiate a call from the Phone Book and Call Logs.)
2. Press
. (The message “Roaming rate applies. Place call?”
is displayed.)
3. Press OK to place the call.
To answer incoming roaming calls with Call Guard on:
1. To answer a roaming call (the message “Roam call” is
displayed), press Answer. (The message “Roam rate applies.
Answer call?” is displayed.)
2. Press OK to accept the call.
.
If the Call Guard feature is set to On, you need to take extra steps to
make and receive roaming calls, even if you have selected the
Analog setting (see “Setting Your Phone’s Roam Mode” on page 57).
Reminder:
Section 2D: Controlling Your Roaming Experience
58
Section 2E
Navigating Through Menus
In This Section
ࡗ ࡗ ࡗ ࡗ Every function and feature of your Sprint PCS Voice Phone can be
accessed through an onscreen menu. This section is a road map to using
your Sprint PCS Voice Phone. Please take a few moments to learn your
way around and you’ll find your phone easier to use.
Section 2E: Navigating Through Menus
59
Menu Navigation
The navigation key on your Sprint PCS Voice Phone allows you to
scroll through menus quickly and easily. The scroll bar at the right of
the menu keeps track of your position in the menu at all times.
To navigate through a menu, simply press the navigation key up or down.
Menu Structure
Selecting Menu Items
As you navigate through a menu, the options are displayed on your
screen. Select an option by scrolling to it and pressing Select.
For example, if you want to view your last incoming call:
1. From the standby mode, press Menu, scroll to Call logs, and
press Select.
2. Press the up or down navigation key to display Incoming calls,
and press Select. (Received calls are displayed on the screen in
the order they were received, with the most recent being at
the top of the list.)
Backing Up Within a Menu
To go to the previous menu:
ᮣ Press Back.
To return to the standby mode:
ᮣ Press Exit or
.
Section 2E: Navigating Through Menus
60
Viewing the Menus
Menu Diagram
The following list outlines your phone’s menu structure.
Call logs
Messaging
Organizer
Profiles
Settings
Gallery
Games
Keyguard
Here are the main menus and their associated sub-menus:
Call logs
Outgoing calls
Call time
Send message
View number
Use number
Save
Add to contact
Delete
Call
Incoming calls
Call time
Send message
View number
Use number
Save
Add to contact
Delete
Call
Missed calls
Call time
Send message
View number
Use number
Save
Add to contact
Delete
Call
Section 2E: Navigating Through Menus
61
Delete call logs
All
Missed
Incoming
Outgoing
Messaging
Messages
Create message
Inbox
Sent Items
Archive
Templates
My folders
Delete messages
Message settings
Voicemail Messages
Listen to voicemail
Clear new voicemail icon
Organizer
Alarm clock
Alarm time
Alarm tone
Calendar
View day
Make a note
Meeting
Call
Birthday
Memo
Reminder
Go to date
Settings
Voice recorder
Record
Recordings list
Calculator
Exchange rate
(various math operations)
Countdown timer
Stopwatch
Split timing
Lap timing
Section 2E: Navigating Through Menus
62
Profiles
Normal
Activate
Customize
Incoming call alert
Ringing tone
Ringing volume
Vibrating alert
Message alert tone
Keypad tones
Warning tones
Alert for
Timed
Silent
Activate
Customize
Incoming call alert
Ringing tone
Ringing volume
Vibrating alert
Message alert tone
Keypad tones
Warning tones
Alert for
Profile name
Timed
Meeting
Activate
Customize
Incoming call alert
Ringing tone
Ringing volume
Vibrating alert
Message alert tone
Keypad tones
Warning tones
Alert for
Profile name
Timed
Outdoor
Activate
Customize
Incoming call alert
Ringing tone
Ringing volume
Vibrating alert
Message alert tone
Keypad tones
Warning tones
Alert for
Profile name
Timed
Section 2E: Navigating Through Menus
63
Pager
Activate
Customize
Incoming call alert
Ringing tone
Ringing volume
Vibrating alert
Message alert tone
Keypad tones
Warning tones
Alert for
Profile name
Timed
Settings
Voice Navigation
Profiles
Normal
Silent
Meeting
Outdoor
Pager
Voicemail
Call voicemail
Voice recorder
Record
Call logs
Missed calls
Received calls
Call settings
Location info sharing
911 only
On
Anykey answer
Automatic redial
Speed dialing
Calling card
None
Card A
Card B
Card C
Card D
Call summary
Phone settings
Phone language
Automatic keyguard
Touch tones
Welcome note
Help text activation
Section 2E: Navigating Through Menus
64
Display settings
Wallpaper
Color schemes
Banner
Display brightness
Screen saver timeout
Backlight timeout
Time settings
Clock
Date
Auto-update of date & time
Tone settings
Incoming call alert
Ringing tone
Ringing volume
Vibrating alert
Message alert tone
Keypad tones
Warning tones
Alert for
All calls
Family
VIP
Friends
Business
Other
Phone details
User details
Version details
System details
Enhancement settings
Handsfree
Headset
Loopset
TTY/TDD
Charger
Security settings
Phone lock
Allowed numbers when phone locked
Change lock code
Call restrictions
Restrict outgoing calls
Restrict incoming calls
Network services
Call forwarding
Network feature setting
Section 2E: Navigating Through Menus
65
Roaming
Set mode
Sprint
Automatic
Analog only
Call guard
Roam call ringing tone
Service change tones
Restore factory settings
Gallery
View folders
Add folder
Delete folder
Rename folder
Games
Select game
Memory
Settings
Keyguard
Section 2E: Navigating Through Menus
66
Reviewing the Contacts Menu
Contacts Menu Diagram
The Contacts menu contains your internal Phone Book entries and
lets you add, delete, and customize entries according to your
personal preferences. The following outline shows your phone’s
complete Contacts menu structure:
Search
Add new
Edit name
Delete
Add number
Settings
Speed dials
Voice tags
My phone no.
Caller groups
Here is the Contacts menu and its associated submenus:
Contacts
Search
Add new
Add voice tag
Edit number
Delete number
Use number
View
Change type
General
Mobile
Home
Work
Fax
As primary no.
Add number
General
Mobile
Home
Work
Fax
Section 2E: Navigating Through Menus
67
Add detail
E-mail
Web address
Street addr.
Note
Caller groups
No group
Family
VIP
Friends
Business
Other
Custom tone
(various ringing tones)
Send bus. card
Send message
Speed dial
Edit name
View name
Delete
Edit name
Delete
One by one
Delete all
Add number
Add
General
Mobile
Home
Work
Fax
Settings
Scrolling view
Name list
Name and no.
Memory status
Speed dials
Voice tags
My phone no.
Caller groups
Family
Rename group
Group ringing tone
Group logo
On
Off
View
Group members
Section 2E: Navigating Through Menus
68
Remove contact
Add contact
VIP
Rename group
Group ringing tone
Group logo
On
Off
View
Group members
Remove contact
Add contact
Friends
Rename group
Group ringing tone
Group logo
On
Off
View
Group members
Remove contact
Add contact
Business
Rename group
Group ringing tone
Group logo
On
Off
View
Group members
Remove contact
Add contact
Other
Rename group
Group ringing tone
Group logo
On
Off
View
Group members
Remove contact
Add contact
Section 2E: Navigating Through Menus
69
Viewing Call Logs
You’ll find the Call Logs feature very helpful. It is a list of the last
20 phone numbers (or Phone Book entries) for calls you placed,
accepted, or missed. Call Logs makes redialing a number fast and easy.
It is continually updated as new numbers are added to the beginning
of the list and the oldest entries are removed from the bottom of the
list. Your phone must be turned on and be in the Sprint Nationwide
PCS Network in order to display the most recent missed calls.
Each entry contains the phone number (if it is available) and Phone
Book entry name (if the phone number is in your Phone Book).
Duplicate calls (same number and type of call) may only appear
once on the list.
To view a Call Logs entry:
1. Press Menu, scroll to Call logs, and press Select.
2. Scroll to Outgoing calls, Incoming calls, or Missed calls and
press Select.
Call Logs Options
For additional information and options on a particular call, highlight
a Call Logs entry and press Options. This feature gives you the
following options for each number you select:
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Call time
Send message
View number
Use number
Save
Add to contact
Delete
Call
An option can be chosen by pressing Select.
Section 2F: Managing Call Logs
71
Making a Call From Call Logs
To place a call from Call Logs:
1. Press Menu, scroll to Call logs, and press Select.
2. Scroll to an option (for example, Missed calls) and press Select.
3. Scroll to the number you wish to call and press
.
You cannot make calls from Call Logs to entries identified as No ID
or Restricted.
Note:
Saving a Phone Number From Call Logs
Your Sprint PCS Phone can store up to 250 names into your personal
address book, with each name having up to five phone numbers.
That’s a total of up to 1250 phone numbers.
To save a phone number from Call Logs:
1. Press Menu, scroll to Call logs, and press Select.
2. Scroll to the category you wish to view (for example, Outgoing
calls) and press Select.
3. Scroll to the number you wish to save and press Options.
4. Scroll to Save and press Select.
5. Enter the contact name you wish to assign to this number and
press OK.
After you have saved the number, the new Phone Book entry is
You cannot save phone numbers already in your Phone Book or from
calls identified as No ID or Restricted.
Note:
Section 2F: Managing Call Logs
72
Prepending a Phone Number From Call Logs
If you need to make a call from Call Logs and you happen to be
outside your local area code, you can add the appropriate prefix by
prepending the number.
To prepend a phone number from Call Logs:
1. Press Menu, scroll to Call logs, and press Select.
2. Scroll to the category that contains the number (for example,
Outgoing calls) and press Select.
3. Scroll to the number you want to use and press Options.
4. Scroll to Use number and press Select.
5. Use the left navigation key
to place the cursor in front of the
phone number. (Use Clear to remove numbers, if necessary.)
6. Add the required prefix numbers and press
.
Erasing Call Logs
To erase Call Logs:
1. Press Menu, scroll to Call logs, and press Select.
2. Scroll to Delete call logs and press Select.
3. Scroll to the option you prefer (All, Missed, Incoming, or
Outgoing) and press Select.
This action cannot be undone.
Note:
Section 2F: Managing Call Logs
73
Section 2G
Using the Phone Book
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Now that you know the basics that make it easier to stay in touch with
people and information, you’re ready to explore your phone’s more
advanced features. This section explains how to use your phone’s
Phone Book and helps you make the most of your contacts and time
when you are trying to connect with the important people in your life.
Section 2G: Using the Phone Book
74
Adding a New Phone Book Entry
Your Sprint PCS Phone can store up to 250 names, with each name
having up to five phone numbers. Phone Book entries can store up
to a total of 1250 phone numbers and each entry’s name can contain
20 characters.
To add a new entry:
1. Press Contacts, scroll to Add new, and press Select.
2. Enter the name of the new contact and press OK.
3. Enter the number of the new contact and press OK.
4. Either press Options to modify this contact or press Done to
save the new entry.
After you have saved the number, the new Phone Book entry is
Section 2G: Using the Phone Book
75
Finding Phone Book Entries
There are several ways to display your Phone Book entries: by name,
by speed dial number, by group, and by voice dial tags. Follow the
steps outlined in the sections below to display entries from the
Phone Book menu.
Finding Names
To find Phone Book entries by name:
1. Press Contacts, scroll to Search, and press Select.
2. Enter the first letter, or first letters, and scroll down to find the
contact you seek.
- or -
Press
and scroll through the list of contacts in the Phone
Book.
Finding Speed Dial Numbers
To find phone numbers you have stored in speed dial locations:
1. Press Contacts, scroll to Speed dials, and press Select.
2. Scroll up or down to view speed dial contacts.
Finding Group Entries
To find entries designated as part of a group:
1. Press Contacts, scroll to Caller groups, and press Select.
2. Scroll to a caller group (for example, Friends) and press Select.
3. Scroll to Group members and press Select.
Finding Voice Dial Numbers
To find phone numbers you have stored in Voice Dial:
1. Press Contacts, scroll to Voice tags, and press Select.
2. Scroll through the list.
Section 2G: Using the Phone Book
76
Phone Book Entry Options
To access the Phone Book entry options, display the entry, press
Details, and press Options. To choose an option, highlight it and
press Select.
Phone number options:
ⅷ
Add voice tag/Voice tag. Create or change a voice tag for voice
dialing the contact.
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Edit number. Edit the contact number.
Delete number. Delete the contact number.
Use number. Press Select and
to dial the number.
View. View the contact information.
Change type. Change a phone number category (for example,
from Mobile to Home.)
ⅷ
As primary no. Select one number to be the number displayed in
the Phone Book listing.
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Add number. Add another number to an existing contact.
Add detail. Add a note, street address, or other information.
Caller groups. Assign this contact to a caller group.
Custom tone. Select a tone that plays when this contact calls.
Send bus. card. Send this contact’s information using infrared or
text message.
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Send message. Send a text message to this contact.
Speed dial. Assign speed dialing to this contact.
Edit name. Edit this contact name.
View name. View the contact name.
Delete. Delete the contact.
You can view the next entry by pressing the navigation key down or view
the previous entry by pressing the navigation key up.
Tip:
Email options:
ⅷ
ⅷ
ⅷ
Send email.
Edit detail.
Delete detail. Delete the
Section 2G: Using the Phone Book
77
ⅷ
ⅷ
View
Change type. Change a phone entry category (for example, from
web address to street address.)
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Add detail. Add a note, street address, or other information
Add number. Add another number to an existing contact.
Caller groups. Assign this contact to a caller group
Custom tone. Select a tone that plays when this contact calls.
Send bus. card. Send this contact’s information using infrared or
text message.
ⅷ
ⅷ
Edit name. Edit this contact name
View name. View the contact name.
Web address, street Address, and note options:
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Edit detail.
Delete detail.
View
Change type
Add detail
Add number
Caller groups
Custom tone
Send bus card
Edit name
View name
Delete
Section 2G: Using the Phone Book
78
AddingaPhoneNumbertoaPhoneBookEntry
To add a phone number to an entry:
1. Press Contacts, scroll to Add number, and press Select.
2. Scroll to the name you wish to modify and press Add.
3. Scroll to the category to which you want to add the number
and press Select.
4. Enter the number and press OK.
5. Press Done.
Each Phone Book entry may contain up to five numbers.
Note:
Editing a Phone Book Entry’s Phone Number
To edit an entry’s phone number:
1. Press the down navigation key to view your Contacts list, scroll
to the contact you wish to modify, and press Details.
2. Scroll to the number you wish to modify and press Options.
3. Scroll to Edit number and press Select.
4. Press Clear to delete a digit, or press and hold Clear to
completely delete the number.
5. Enter the new number and press OK.
You can select which phone number is shown as the primary phone
number (default) for the contact.
To select a phone number as the primary number:
1. Press
to view your Contacts list, scroll to the contact you
wish to modify, and press Details.
2. Scroll to the number you wish to modify and press Options.
3. Scroll to As primary no. and press Select. (The selected number
will now be the one shown in the Contacts listing.)
Section 2G: Using the Phone Book
79
Assigning Speed Dial Numbers
Your phone can store phone numbers in speed dial locations for
keys 2–9. For details on how to make calls using speed dial numbers,
Speed dial numbers can be assigned when you add a new Phone
Book entry, when you add a new phone number to an existing entry,
or when you edit an existing number.
To assign a Speed Dial number to a new phone number:
1. Press Contacts, scroll to Speed dials, and press Select.
2. Scroll to a key assignment and press Assign.
3. Enter the phone number and press OK.
4. Enter a contact name and press OK. (A message confirms the
assigned key.)
To assign a Speed Dial number to an existing phone number:
1. Press Contacts, scroll to Speed dials, and press Select.
2. Scroll to a key assignment and press Assign.
3. Press Search, scroll to the contact and phone number to which
to want to add a speed dial number, press Select, then press
Select again.
4. Press
to return to the standby mode.
To change a Speed Dial assignment:
1. Press Contacts, scroll to Speed dials, and press Select.
2. Scroll to a key assignment and press Options.
3. Scroll to Change and press Select.
4. Press Search, scroll to the new contact and phone number,
press Select, and press Select again. (This contact is now
assigned to the selected speed dial key.)
5. Press
to return to the standby mode.
Section 2G: Using the Phone Book
80
Editing a Phone Book Entry
To make changes to an entry:
1. Press
to view your Contacts list.
2. Scroll to the name you wish to edit and press Details.
3. Press Options, scroll to an option, and press Select.
4. Complete your editing changes and press OK.
Selecting a Ringer Type for an Entry
You can assign a ringer type to a Phone Book entry so you can
identify the caller by the ringer type. (Refer to “Ringer Types” on
page 36.)
To select a ringer type for an entry:
1. In the Contacts list, scroll to a contact, and press Details.
2. Press Options, scroll to Custom tone, and press Select.
3. Use your navigation key to scroll through available ringers.
(When you highlight a ringer type, a sample ringer will sound.)
4. Highlight your desired ringer and press Select.
Dialing Sprint PCS Services
Your Phone Book may be preprogrammed with contact numbers for
various Sprint PCS Services.You must be in digital mode to access
Sprint PCS Services.
To dial a service:
1. Press
2. Scroll to Services, Customer Service, Directory, or
Account Info, and press to dial the number.
to view your Contacts list.
If your phone does not have preprogrammed numbers, you can call
1-888-211-4PCS (4727).
Section 2G: Using the Phone Book
81
Section 2H
Personal Organizer
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Your Sprint PCS Voice Phone is equipped with several personal
information management features that help you manage your busy
lifestyle. This section shows you how to use these features to turn your
phone into a time management planner that helps you keep up with
your contacts, schedules, and commitments. It takes productivity to a
whole new level.
Section 2H: Personal Organizer
82
Using the Alarm Clock
The alarm clock feature lets you set an important time and alert you
when the set time occurs.
To set the alarm clock:
1. From the main screen, press Menu, scroll to Organizer, and
press Select.
2. Scroll to Alarm clock and press Select.
3. Scroll to Alarm time and press Select.
4. Enter the desired alarm time using the keypad or navigation
key and press OK.
5. Scroll to am or pm and press Select. (When the alarm occurs,
you will be alerted with the tone you selected and with a
message on the screen. When the alarm occurs, you have the
option of selecting Stop or Snooze. If you press Snooze, the
alarm will sound again later.)
Section 2H: Personal Organizer
83
Using the Calendar
Going to Today’s Calendar Menu
To go to the Calendar menu for today’s date:
1. From the main screen, press Menu, scroll to Organizer, and
press Select.
2. Scroll to Calendar and press Select. (When the calendar is
displayed, today’s date is automatically highlighted.)
Adding an Event to the Calendar
Your Calendar helps organize your time and reminds you of
important events.
To add an event:
1. From the main screen, press Menu, scroll to Organizer, and
press Select.
2. Scroll to Calendar and press Select.
3. Scroll to the day you wish to view and press Options.
4. Scroll down to Make a note and press Select.
5. Scroll to Meeting, Call, Birthday, Memo, or Reminder, and
press Select.
6. Type your note and press Options.
7. Follow the remaining prompts.
8. Press
to return to the standby mode.
You can use predictive text input to make text input quicker and easier.
Tip:
Section 2H: Personal Organizer
84
Event Alerts
There are several ways your phone alerts you of scheduled events:
ⅷ
By displaying an alert message.
By playing a tone.
ⅷ
Event Alert Menu
If you have an event alarm scheduled, your phone alerts you and
displays the event reminder. To silence the alarm and reset the
schedule, press
. To view additional options, select the
appropriate softkey.
ⅷ
View (left softkey) displays the event detail screen.
ⅷ
Exit (right softkey) silences the alarm and schedules it to alarm
again in 5 minutes.
Viewing Events
To view your scheduled events:
1. From the main screen, press Menu, scroll to Organizer, and
press Select.
2. Scroll to Calendar and press Select.
3. Scroll to the day you wish to view and press Options.
4. Scroll to View day and press Select.
5. To modify this event, press Options, scroll to Edit, press Select,
and follow the prompts.
6. Press
to return to the standby mode.
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Erasing Events
You can delete a specific event in the calendar.
To delete an event:
1. From the main screen, press Menu, scroll to Organizer, and
press Select.
2. Scroll to Calendar and press Select.
3. Scroll to the day you wish to view and press Options.
4. Scroll to View day and press Select.
5. Select the event you wish to delete and press Options.
6. Scroll to Delete and press Select.
7. Press OK to confirm your decision.
You can set your calendar to automatically delete events that
occurred in the past.
To delete events scheduled in the past:
1. From the main screen, press Menu, scroll to Organizer, and
press Select.
2. Scroll to Calendar and press Select.
3. Press Options, scroll to Settings, and press Select.
4. Scroll to Auto-delete and press Select.
5. Scroll to Never, After 1 day, After 1 week, or After 1 month, and
press Select.
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Using Voice Memos
The microphone in your phone can be used to record speech for
playback at a later time. This is an easy way to create voice
reminders to yourself.
Your phone can store up to 30 seconds of voice memos.
Note:
Recording a Voice Memo
To record a memo:
1. Press Menu, scroll to Organizer, and press Select.
2. Scroll to Voice recorder and press Select.
3. Scroll to Record and press Select.
4. Record your voice memo, then press Stop.
5. Enter the text for your recording and press OK.
Playing a Voice Memo
To play the voice memos you have recorded:
1. Press Menu, scroll to Organizer, and press Select.
2. Scroll to Voice recorder and press Select.
3. Scroll to Recordings list and press Select.
4. Scroll to the voice memo you wish to hear, press Options, scroll
to Playback, and press Select.
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Adding an Alarm to a Voice Memo
To add an alarm to remind you of a voice memo:
1. Press Menu, scroll to Organizer, and press Select.
2. Scroll to Voice recorder and press Select.
3. Scroll to Recordings list and press Select.
4. Scroll to the voice memo you to which you want to add an
alarm, press Options, scroll to Add alarm, and press Select.
5. Set the alarm date using the keypad or the 4-way navigation
key and press OK. (The date format is mm.dd.yyyy.)
6. Set the alarm time using the keypad and the 4-way navigation
key, then press OK. (The time format is hh.mm.)
7. Scroll to am or pm and press OK. (The
icon next to the
memo name in the Recordings list indicates that an alarm is
attached to that voice memo.)
Listening to an Alarmed Voice Memo
To listen to your alarmed memo:
1. When the voice memo alarm sounds, press Stop to stop the
alarm. (A message is displayed showing you the alarm time and
the text of the voice memo.)
2. Press Play to hear the memo.
3. Press Exit to dismiss the memo. (The memo will stay in the
Recordings list, even though its time has expired.)
Erasing Recorded Voice Memos
To erase recorded memos:
1. Press Menu, scroll to Organizer, and press Select.
2. Scroll to Voice recorder and press Select.
3. Scroll to Recordings list and press Select.
4. Scroll to the voice memo you wish to erase, press Options,
scroll to Delete, and press Select.
5. Press OK to confirm that you want to erase the voice memo.
When you erase your last memo, the message “empty” appears.
Note:
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Using the Calculator
Your phone comes with a built-in calculator and can store one
currency exchange rate.
To use the calculator:
1. From the Organizer menu, scroll to Calculator, and press Select.
2. Use the keypad to enter numbers. (Press
3. Press once to add, twice to subtract, three times to
multiply, and four times to divide. (The sign appears
to enter a decimal point.)
above Options.)
– or –
Press Options, scroll to the function you want, and press Select.
(For example, to subtract 3 from 7, press
, press
twice
to subtract, press , press Options, scroll to Equals, and
press Select. The answer, 4, is displayed above the Clear key.)
4. Press and hold the Clear key to clear the screen before
beginning a new calculation.
This calculator has a limited accuracy and rounding errors may occur,
especially in long divisions.
Note:
To convert currencies:
1. From the Organizer menu, scroll to Calculator, press Select, press
Options, scroll to Exchange rate, and press Select.
2. Scroll to Domestic unit expressed in foreign units, press Select,
enter the amount of foreign currency equivalent to one local
currency (for example, one dollar for XX pesos), and press OK.
(Press
to enter a decimal point.)
- or -
Scroll to Foreign unit expressed in domestic units, press Select,
enter the amount of local currency equivalent to one foreign
currency (for example, one peso for XX dollars), and press OK.
3. Enter the amount of money you want to convert using your keypad,
press Options, scroll to either To home or To foreign (whichever is
appropriate), and press Select. (Your phone displays the
conversion answer.)
When you change base currency, you must key in the new rates
because all previously set exchange rates are set to zero.
Note:
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Using the Countdown Timer Alarm
To use the countdown timer:
1. From the Organizer menu, scroll to Countdown timer and
press Select.
2. Set the alarm time to count down by using the keypad and the
4-way navigation key, then press OK. (The format is hh.mm.)
3. Enter a note that describes the timer alarm.
4. When the timer alarm sounds (a message is displayed showing
you the alarm note), press OK to dismiss the alarm.
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Using the Stopwatch
The stopwatch has two timing modes; split timing and lap timing.
Using the stopwatch consumes the battery and the phone’s operating
time will be reduced. Be careful not to let it run in the background when
performing other operations with your phone.
Note:
Split Timing
Split timing allows you to use the stopwatch to measure total
elapsed time while also measuring the elapsed time at intervals that
began at the start of an event. The most recent split time is shown
on the line below the total elapsed time.
To measure split times:
1. From the Organizer menu, scroll to Stopwatch, and
press Select.
2. Scroll to Split timing and press Select.
3. Press Start to start the stopwatch. (The elapsed time from the start
of the event is displayed.)
4. Press Split to start timing the next interval. (The top line of the
display shows the total elapsed time from the start of the event.
The second line shows the elapsed time from the start of the
event to when Split was last pressed. Pressing Split again starts a
new interval.)
5. Press Stop to stop the stopwatch.
6. Press Options, then scroll to Start,Save, or Reset, and press Select.
(If Save is selected, enter a name for the event in the text box and
press OK.)
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Lap Timing
Lap timing allows you to use the stopwatch to measure total elapsed
time while also measuring each individual lap. The last recorded lap
is shown on the line below the total time.
To measure lap times:
1. From the Organizer menu, scroll to Stopwatch, and
press Select.
2. Scroll to Lap timing and press Select.
3. Press Start to start the stopwatch. (The time from the start of the
lap is displayed.)
4. Press Lap to stop timing the first lap and start timing the next lap.
(The top line of the display shows the elapsed time for the current
lap. The second line shows the time for the last lap. Pressing Lap
again stops timing the last lap and starts timing a new lap.)
5. Press Stop to stop the stopwatch. (The top line of the display
switches from showing the current lap time to showing the total
time of all laps.)
6. Press Options, scroll to Start, Save, or Reset, and press Select. (If
Save is selected, enter a name for the event in the text box and
press OK.)
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Section 2I
Using Your Phone’s Voice Services
In This Section
ࡗ ࡗ Your Sprint PCS Voice Phone’s Voice Services let you place calls using
your voice, store voice reminders, and record memos right on your phone.
This section includes easy-to-follow instructions on using voice-
activated dialing and managing voice memos.
Section 2I: Using Your Phone’s Voice Services
93
Using Voice-Activated Dialing
In addition to Sprint PCS Voice CommandSM (see “Getting Started
With Sprint PCS Voice Command” on page 119), you can use a voice
dial tag to automatically dial a phone number in your Phone Book.
(A voice dial tag is a command you record and use to place calls
without using the keypad.) Your phone can store up to 25 voice dial
tags.
Voice tags are sensitive to background noise. Record them and make
calls in a quiet environment. When recording a voice tag or making a
call by saying a voice tag, hold the phone in the normal position
near your ear. Very short names are not accepted. Use long names
and avoid similar names for different numbers.
You must say a voice command exactly as you did when you recorded it. This
may be difficult in, for example, a noisy environment or during an emergency.
You should not rely solely upon voice dialing in all circumstances.
Note:
Assigning a Voice Tag to a Phone Number
To use voice-activated dialing, you must first assign a voice
command (voice tag) to the number you wish to call.
To assign a voice tag to a phone number:
1. Press the down navigation key
to display your Contacts list.
2. Scroll to the contact to which you wish to assign a voice
command and press Details. (The phone number associated
with this contact is displayed.)
3. Press Options, scroll to Add voice tag, and press Select.
4. Press Start and speak the command clearly, as though you were
speaking normally into the phone (for example, “Call Bill”).
(The voice command icon
is displayed.)
5. Press Options to assign other features to this contact, or press
to return to the standby mode.
Be sure to record your voice comands in a quiet environment and without the
aid of accessories (hands-free device) to avoid capturing unwanted sounds.
Unwanted sounds may cause your phone not to recognize your command
when you attempt to use voice dialing.
Note:
Section 2I: Using Your Phone’s Voice Services
94
Making a Call Using Voice-Activated Dialing
To use a voice dial tag to call a phone number:
1. Press and hold Contacts for two seconds. (“Speak now” is
displayed on your screen, followed by a short tone.)
2. Speak the voice command into your phone’s microphone as
you originally assigned it. (When your phone recognizes the
command, it replays your command and automatically dials
the number.)
Never attempt to use voice-activated dialing to place emergency
(911) calls. During an emergency, the tone of your voice may be
affected and unrecognized by your phone.
Warning!
Changing the Voice Dial Setup
To change the voice dial setting for your phone:
1. Press Contacts, scroll to Voice tags, and press Select.
2. Scroll to an existing contact and press Options.
3. Scroll to Change and press Select.
4. Press Start and speak into the microphone.
.
When you are finished speaking your voice tag, do not press Quit or your
message will be erased.
Note:
Erasing a Voice Dial Tag
To erase a voice tag:
1. Press Contacts, scroll to Voice tags, and press Select.
2. Scroll to an existing contact and press Options.
3. Scroll to Delete and press Select.
4. Press OK to confirm your choice.
Section 2I: Using Your Phone’s Voice Services
95
Managing Voice Memos
You can use your phone’s Voice Services to record brief memos to
remind you of important events, phone numbers, or grocery list items.
For more information on voice memos, see “Using Voice Memos”
Recording Voice Memos
To record a voice memo:
1. Press Menu, scroll to Organizer, and press Select.
2. Scroll to Voice recorder and press Select.
3. Scroll to Record and press Select.
4. Record your voice memo, then press Stop.
5. Enter the text for your recording and press OK.
Your phone can store up to three minutes of memos.
Note:
Playing a Voice Memo
To play the voice memos you have recorded:
1. Press Menu, scroll to Organizer, and press Select.
2. Scroll to Voice recorder and press Select.
3. Scroll to Recordings list and press Select.
4. Scroll to the voice memo you wish to hear, press Options, scroll
to Playback, and press Select.
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96
Using a Calling Card
If you use a calling card for long distance calls, you can program the
calling card into your phone. A Calling Card is a card with an
account number supplied by your long distance service provider
that allows you to place calls and have the long distance charges
automatically charged to your account.
To set up a calling card:
1. From the standby mode, press Menu, scroll to Settings, and
press Select.
2. Scroll to Call settings and press Select.
3. Scroll to Calling card and press Select.
4. Enter your lock code and press OK.
5. Scroll to Card A (or another card), press Options, scroll to Edit,
and press OK.
6. Scroll to Card name and press Select.
7. In the Card name: box, type in the name of the calling card,
then press OK.
Section 2J: Additional Features
98
Creating Dialing Instructions
The service provider of your Calling Card account requires a specific
sequence of numbers to be dialed before your call is completed.
Dialing sequence sets up the needed format.
To create dialing instructions:
1. From the standby mode, press Menu, scroll to Settings, and
press Select.
- or -
From Step 6 above, skip to Step 5 below.
2. Scroll to Call settings, press Select, scroll to Calling card, and
press Select.
3. Enter your security code and press OK.
4. Scroll to Card A (or another card), press Options, scroll to Edit,
and press OK.
5. Scroll to Dialing sequence and press Select.
6. Scroll to Access no. + phone no. + card no. (or other dialing
sequence required by that account provider) and press Select.
7. Enter the first required number and press OK.
8. Enter the next required number and press OK to save. (The
phone number, phone no., is selected when you actually make a
call using this Calling Card account.)
Placing a Calling Card Call
After setting up the Calling Card and its dialing instructions, you are
ready to place a phone call using your Calling Card.
To use your calling card account:
1. From the Calling card menu, select a calling card from the list
and press Options.
2. Scroll to Select and press OK. (A “Card ready for use” message is
displayed.)
3. Enter the phone number you want to call and press and hold
for a few seconds until Card call... is displayed.
4. When you hear a tone or system message, press OK.
Section 2J: Additional Features
99
Playing Games
You can play a variety of entertaining and graphically-rich games on
your Sprint PCS Voice Phone.
Playing Games
To play a game on your Sprint PCS Phone:
1. From the standby mode, press Menu, scroll to Games, and press
Select.
2. Scroll to Select game and press Select. (A list of games displays.)
3. Scroll the list to select a game, press Options, scroll to Open, and
press Select. (The game opens.)
4. To understand how to play the game, scroll to Instructions and
press Select. (An explanation of how to play the game displays.
Use the navigation keys to scroll through your instructions and
press Back to return to the previous screen.)
5. To begin a game, scroll to New game and press Select.
To quit a game:
ᮣ When you are finished playing, press
.
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100
Section 3A
Sprint PCS Service Features: The Basics
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Now that you’ve mastered your phone’s fundamentals, it’s time to explore
the calling features that enhance your Sprint PCS Service. This section
outlines your basic Sprint PCS Service features.
Section 3A: Sprint PCS Service Features - The Basics
102
Using Voicemail
Setting Up Your Voicemail
All unanswered calls to your Sprint PCS Voice Phone are
automatically transferred to your voicemail, even if your phone is in
use or turned off. Therefore, you will want to set up your Sprint PCS
Voicemail and personal greeting as soon as your phone is activated.
To set up your voicemail:
1. Press and hold
for two seconds.
2. Follow the system prompts to:
Ⅲ Create your pass code.
Ⅲ Record your greeting.
Ⅲ Record your name announcement.
Ⅲ Choose whether to activate One-Touch Message Access
(a feature that lets you access messages simply by pressing
one key, bypassing the need for you to enter your pass code).
The voicemail setup process may vary in certain Affiliate areas.
Note:
Voicemail Notification
There are several ways your Sprint PCS Voice Phone alerts you of a
new message:
ⅷ
ⅷ
ⅷ
By displaying a message on the screen.
By sounding the assigned ringer type.
By displaying
at the top of your screen.
Section 3A: Sprint PCS Service Features - The Basics
103
New Voicemail Message Alerts
When you receive a new voice message, your phone alerts you and
prompts you to call your voicemail.
To call your voicemail:
1. Press and hold
2. As soon as you hear your own greeting message, press and
hold . (You will be prompted to enter your pass code.
.
Follow the prompts.)
You can also press Listen when you receive notification of new
voicemail messages.
Tip:
When the phone is turned on, and an incoming call was missed,
“New voice message” is displayed on your screen.
To display your missed calls:
ᮣ Press Listen.
When you are roaming off the Sprint Nationwide PCS Network, you
may not receive notification of new voicemail messages. It is
recommended that you periodically check your voicemail by dialing
1 + area code + your Sprint PCS Phone Number. When your
Important:
voicemail answers, press
and enter your pass code. You will
be charged roaming rates when accessing voicemail while roaming
off the Sprint Nationwide PCS Network.
Your phone accepts messages even when it is turned off. However, you
are only notified of new messages when your phone is turned on and you
are in a Sprint PCS Service Area.
Note:
Section 3A: Sprint PCS Service Features - The Basics
104
Retrieving Your Voicemail Messages
You can review your messages directly from your Sprint PCS Voice
Phone or from any other touch-tone phone. To dial from your phone,
you can either speed dial your voicemail or use the menu keys.
Using One-Touch Message Access
ᮣ Press and hold
for two seconds. (Follow the system
prompts.)
You are charged for airtime minutes when you are accessing your
voicemail from your Sprint PCS Voice Phone.
Note:
Using a Phone Other Than Your Sprint PCS Phone to Access
Messages
1. Dial your Sprint PCS Phone Number.
2. When your voicemail answers, press
.
3. Enter your pass code.
When you call into voicemail you first hear the header information (date,
time, and sender information) for the message. To skip directly to the
message, press 4 during the header.
Tip:
Section 3A: Sprint PCS Service Features - The Basics
105
Voicemail Button Guide
Here’s a quick guide to your keypad functions while listening to
voicemail messages. For further details and menu options, see
Date/Time Send Reply Advance
Replay
Erase
Rewind
Call Back
Help
Forward
Save
Cancel
Skip
Voicemail Options
Your Sprint PCS Voice Phone offers several options for organizing
and accessing your voicemail.
Using Expert Mode
Using the Expert Mode setting for your personal voicemail box
helps you navigate through the voicemail system more quickly by
shortening the voice prompts you hear at each level.
To turn Expert Mode on or off:
1. Press and hold
to access your voicemail. (If your voicemail
box contains any new or saved messages, press
the main voicemail menu.)
to access
2. Press
to change your Personal Options, following the
system prompts.
3. Press
for Expert Mode.
4. Press
to turn Expert Mode on or off.
Section 3A: Sprint PCS Service Features - The Basics
106
Setting Up Group Distribution Lists
Create up to 20 separate group lists, each with up to 20 customers.
1. Press and hold
to access your voicemail. (If your voicemail
box contains any new or saved messages, press
the main voicemail menu.)
to access
2. Press
to change your Personal Options, following the
system prompts.
3. Press
for Administrative Options.
for Group Distribution Lists.
4. Press
5. Follow the voice prompts to create, edit, rename, or delete
group lists.
Sprint PCS Callback
Return a call after listening to a message without disconnecting
from voicemail.
ᮣ Press
after listening to a message. (Once the call is
complete, you’re returned to the voicemail main menu.)
Voicemail-to-Voicemail Message
Record and send a voice message to other Sprint PCS Voicemail
users.
1. From the main voicemail menu, press
to send a message.
2. Follow the voice prompts to enter the phone number.
3. Follow the voice prompts to record and send your voice
message.
Voicemail-to-Voicemail Message Reply
Reply to a voice message received from any other Sprint PCS
Voicemail user.
1. After listening to a voice message, press
.
2. Follow the voice prompts to record and send your reply.
Section 3A: Sprint PCS Service Features - The Basics
107
Voicemail-to-Voicemail Message Forwarding
Forward a voice message, except those marked “Private,” to other
Sprint PCS Voicemail users.
1. After listening to a message, press
.
2. Follow the voice prompts to enter the phone number.
3. Follow the voice prompts to record your introduction and
forward the voice message.
Voicemail-to-Voicemail Receipt Request
Receive confirmation that your voice message has been listened to
when you send, forward, or reply to other Sprint PCS users.
1. After you have recorded a message, press
to indicate you
are satisfied with the message you recorded.
2. Press
to mark receipt requested.
3. Press
to send your voicemail message.
Continue Recording
When leaving a voice message, you can choose to continue
recording even after you’ve stopped.
ᮣ Press
to continue recording. (Pressing
indicates you
are satisfied with the message you recorded.)
Extended Absence Greeting
When your phone is turned off or you are off the Sprint Nationwide
PCS Network for an extended period, this greeting can be played
instead of your normal personal greeting.
1. From the main voicemail menu, press
for Personal
Options.
2. Press
for Greetings.
to record an Extended Absence Greeting.
3. Press
Section 3A: Sprint PCS Service Features - The Basics
108
Voicemail Menu Key
Following the prompts on the voicemail system, you can use your
keypad to navigate through the following voicemail menu.
Listen
Date/Time
Send Reply
Advance
Replay
Rewind
Forward Message
Erase
Callback
Save
Options
Send a Message
Personal Options
Notification Options
Phone Notification
Numeric Paging to a Sprint PCS Phone
Return to Previous Menu
Administrative Options
Skip Passcode
Autoplay
Message Date & Time On/Off
Change Passcode
Group Distribution List
Return to Previous Menu
Greetings
Personal Greetings
Recorded Name Announcement
Extended Absence Greeting
Return to Previous Menu
Expert Mode On/Off
Place a Call
Exit
Section 3A: Sprint PCS Service Features - The Basics
109
Using SMS Text Messaging
With SMS Text Messaging, you can use a person’s wireless phone
number to send instant text messages from your Sprint PCS Phone to
their messaging-ready phone – and they can send messages to you.
When you receive a new message, it will automatically display on
your phone’s screen.
In addition, SMS Text Messaging includes a variety of pre-set
templates, such as “I’m running late, I’m on my way,” that make
composing messages fast and easy. You can also customize your own
templates (up to 100 characters) from your Sprint PCS Phone or at
www.sprintpcs.com.
When sending messages, your phone may display the words “Message
Sent”. This is an indication that the message has been sent by your
phone to the message center number programmed into your phone. This
is not an indication that the message has been received at the intended
destination. For more details about messaging services, check with your
service provider.
Note:
Composing SMS Text Messages
To compose an SMS Text message:
1. From the standby mode, press Menu, scroll to Messaging, and
press Select.
2. Scroll to Messages and press Select.
To access the Messages menu quickly, press the left scroll key.
Tip:
3. Select Create Message and select the entry method you prefer:
Ⅲ Add Number to use the keypad to enter the wireless phone.
number of the person to whom you wish to send a
message.
Ⅲ
Add email to enter the recipient’s email address.
4. Enter the recipient’s phone number or e-mail address
and press OK.
5. Press Options.
6. Select Enter Text and compose a message or use the template
messages.
Ⅲ To type a message, use your keypad to enter your message.
Section 3A: Sprint PCS Service Features - The Basics
110
Ⅲ To use a template message, select Options, select Use
template, highlight your desired message, and press Select.
7. Review your message, select Options, and select Send.
Accessing SMS Text Messages
To read an SMS Text message:
ᮣ When you receive a text message, it will automatically appear
on your phone’s main display screen. Use your navigation key
to scroll down and view the entire message.
To reply to an SMS Text message:
1. While the message is open, select Reply (left softkey).
2. Compose your reply or use a message template.
Ⅲ To type a message, use your keypad to enter your message.
Ⅲ To use a template message, select Options, select Use
template, highlight your desired message, and press Select.
3. Review your message, select Options, and select Send.
Using Template Messages
Template messages make sending text messages to your friends,
family, and co-workers easier than ever.
To add and/or edit templates:
1. From the standby mode, press Menu, scroll to Messaging, and
press Select.
2. Scroll to Messages and press Select.
3. Scroll to Templates and press Select.
4. Highlight the message you wish to edit and press Select.
5. Press Options and select Edit.
6. Enter your new message or changes and press Options.
7. Select Save Message and select Templates. You can choose
tosave the new message or replace the original message.
Section 3A: Sprint PCS Service Features - The Basics
111
Message Folders
Incoming text messages are stored in folders in your phone’s
Messaging menu. You may add your own folders or use the phone’s
default folders.
To add a new folder:
1. From the standby mode, press Menu, scroll to Messaging, and
press Select.
2. Scroll to Messages and press Select.
3. Scroll to My folders and press Select. (If there are no folders,
the message “(empty)” displays.)
4. Press Options, scroll to Add folder, press Select, type a name for
the folder, and press OK.
To edit a folder name:
1. From the standby mode, press Menu, scroll to Messaging, and
press Select.
2. Scroll to Messages and press Select.
3. Scroll to My folders and press Select.
4. Scroll to the folder and press Options.
5. Scroll to Rename folder and press Select.
6. Modify the folder name and press OK.
Erasing Messages
To erase messages:
1. From the standby mode, press Menu, scroll to Messaging, and
press Select.
2. Select Messages.
3. Select Delete messages.
4. Scroll to select one of the following categories:
Ⅲ All
Ⅲ All read
Ⅲ All unread
Ⅲ Inbox‘
Ⅲ Sent items
Ⅲ Archive
Ⅲ (folder name you created)
5. Press Select to delete the category and press OK to confirm
your decision.
Section 3A: Sprint PCS Service Features - The Basics
112
Using Caller ID
Caller ID allows people to identify a caller before answering the
phone by displaying the number of the incoming call. If you do not
want your number displayed when you make a call, just follow these
easy steps.
To block your phone number from being displayed for a specific
outgoing call:
1. Press
2. Enter the number you want to call.
3. Press
.
.
To permanently block your number, call Sprint Customer Service.
Responding to Call Waiting
When you’re on a call, Call Waiting alerts you of incoming calls by
sounding two beeps. Your phone’s screen informs you that another
call is coming in and displays the caller’s phone number (if it is
available and you are in digital mode).
To respond to an incoming call while you’re on a call:
1. Press
. (This puts the first caller on hold and answers the
second call.)
2. To switch back to the first caller, press
again.
– or –
Press to end your first call, then press to answer the
incoming call.
For those calls where you don’t want to be interrupted, you can
Tip:
temporarily disable Call Waiting by pressing
placing your call. Call Waiting is automatically reactivated once you
end the call.
before
Section 3A: Sprint PCS Service Features - The Basics
113
Making a Three-Way Call
With Three-Way Calling, you can talk to two people at the same
time. When using this feature, the normal airtime rates will be
charged for each of the two calls.
To make a Three-Way Call:
1. Enter a phone number you wish to call and press
. (The
number is dialed.)
2. Once you have established the connection, press Options,
scroll to Three-way call, and press Select.
3. Dial the second number you wish to call and press
.
4. When you’re connected to the second party, press
again
to begin your three-way call.
If one of the people you called hangs up during your call, you and
the remaining caller stay connected. If you initiated the call and are
the first to hang up, all three callers are disconnected.
You can also begin a Three-Way Call by displaying a phone number stored
in your Phone Book or Call Logs. To call the third party, press
Tip:
.
Call Waiting and Three-Way Calling are not available while roaming off
the Sprint Nationwide PCS Network.
Note:
Section 3A: Sprint PCS Service Features - The Basics
114
Using Call Forwarding
Call Forwarding lets you forward all your incoming calls to another
phone number – even when your phone is turned off. You can
continue to make calls from your phone when Call Forwarding
is activated.
To activate Call Forwarding:
1. Press
and enter the area code and phone number
to which your future calls should be forwarded.
2. Press
. (You will see a message and hear a tone to confirm
the activation of Call Forwarding.)
To deactivate Call Forwarding:
1. Press
.
2. Press
. (You will see a message and hear a tone to confirm
the deactivation.)
You are charged a higher rate for calls you have forwarded.
Note:
Section 3A: Sprint PCS Service Features - The Basics
115
Section 3B
Sprint PCS Voice CommandSM
In This Section
ࡗ ࡗ ࡗ ࡗ With Sprint, the first wireless provider to offer innovative Sprint PCS Voice
Command technology, reaching your friends, family, and co-workers has
never been easier – especially when you’re on the go. You can even listen
to Web-based information such as news, stock quotes, weather, sports,
and much more. Your voice does it all with Sprint PCS Voice
Command.
This section outlines the Sprint PCS Voice Command service.
Section 3B: Sprint PCS Voice Command
116
Getting Started With Sprint PCS
Voice Command
With Sprint PCS Voice Command:
ⅷ
ⅷ
ⅷ
You can store all your contacts’ phone numbers, so you can
simply say the name of the person you want to call.
There’s no need to punch in a lot of numbers, memorize
voicemail passwords, or try to dial while you’re driving.
You can call anyone in your address book—even if you don’t
remember their phone number.
It’s Easy to Get Started
ᮣ Just dial
from your Sprint PCS Voice Phone to
contact Sprint Customer Service to order and activate
Sprint PCS Voice Command. There is a monthly charge for
Sprint PCS Voice Command.
Section 3B: Sprint PCS Voice Command
117
Creating Your Own Address Book
You can program up to 250 names into your personal address book,
with each name having up to five phone numbers. That’s up to 1250
phone numbers, and with the advanced technology of Sprint PCS
Voice Command, you can have instant access to all of them.
There are four ways to update your address book:
ⅷ
Use Voice Recordings. Simply dial
and say, “Add name.”
You will then be asked to say the name and number you want to
add to your personal address book. Your address book can store
up to 20 voice recorded names at once.
ⅷ
ⅷ
fully functional Web-based address book to create and update
your contacts.
Use an Existing Address Book. Automatically merge address books
from desktop software applications with Sprint SyncSM Services for
no additional charge. Simply click on the “Click to synchronize”
button within your Sprint PCS Voice Command personal address
ⅷ
Call Directory Assistance. If you don’t have a computer or
Internet access handy, you can have Sprint PCS Directory
Assistance look up phone numbers for you and automatically add
them to your address book. Just say “Call operator” and we’ll add
two names and numbers to your address book for our standard
directory assistance charge.
Section 3B: Sprint PCS Voice Command
118
MakingaCallWithSprintPCSVoiceCommand
To make a call with Sprint PCS Voice Command:
1. Press
and create your address book once you’ve
signed up for Sprint PCS Voice Command. (You’ll hear a tone
followed by the prompt “Ready.”)
2. After the “Ready” prompt, simply say, in a natural voice,
“Call” and the name of the person or the number you’d
like to call. (For example, you can say, “Call Jane Smith at
work,” “Call John Baker on the mobile phone,” “Call 555-1234,”
or “Call Bob Miller.”)
3. Your request will be repeated and you will be asked to verify.
Say “Yes” to call the number or person. (The number will
automatically be dialed.)
- or -
Say “No” if you wish to cancel.
Keep in mind that Sprint PCS Voice Command recognizes not only your
voice, but any voice, so that others can experience the same
convenience if they use your phone.
Tip:
For more helpful hints on Sprint PCS Voice Command, including a
list of recognized commands and an interactive tutorial, visit
Section 3B: Sprint PCS Voice Command
119
Accessing Information Using Sprint
PCS Voice Command
To access information using Sprint PCS Voice Command:
1. Press
.
2. Say “Call the Web.” (To access, listen to and respond to email,
once email has been set up, say “Call My Email.”)
3. Choose from a listing of information categories like news,
weather, sports, and more.
Sprint PCS Voice Command is not available while roaming off the
Sprint Nationwide PCS Network.
Note:
Section 3B: Sprint PCS Voice Command
120
Section 4A
Safety
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Part of getting the most out of your Sprint PCS Voice Phone is learning
how the phone works and how to care for it. This section outlines
performance and safety guidelines that help you understand the basic
features of your phone’s operation.
Section 4A: Safety Guidelines
122
Getting the Most Out of Your Reception
Keeping Tabs on Signal Strength
The quality of each call you make or receive depends on the signal strength in your
area. Your phone informs you of the current signal strength by displaying a number of
bars next to the signal strength icon. The more bars displayed, the stronger the signal.
If you’re inside a building, being near a window may give you better reception.
Understanding the Power Save Feature
If your phone is unable to find a signal after 15 minutes of searching, a Power Save
feature is automatically activated. If your phone is active, it periodically rechecks
service availability; you can also check it yourself by pressing any key. Anytime the
Power Save feature is activated, a message is displayed on the screen. When a signal is
found, your phone returns to standby mode.
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When it’s turned on, it
receives and transmits radiofrequency (RF) signals. When you use your phone, the
system handling your call controls the power level. This power can range from
0.00001 watts to 0.373 watts in digital mode, depending upon in which band your
phone operates.
Knowing Radiofrequency Safety
The design of your Sprint PCS Voice Phone complies with updated NCRP standards
described below.
In 1991-92, the Institute of Electrical and Electronics Engineers (IEEE) and the
American National Standards Institute (ANSI) joined in updating ANSI’s 1982 standard
for safety levels with respect to human exposure to RF signals. More than 120
scientists, engineers and physicians from universities, government health agencies
and industries developed this updated standard after reviewing the available body of
research. In 1993, the Federal Communications Commission (FCC) adopted this
updated standard in a regulation. In August 1996, the FCC adopted hybrid standard
consisting of the existing ANSI/IEEE standard and the guidelines published by the
National Council of Radiation Protection and Measurements (NCRP).
Maintaining Your Phone’s Peak Performance
There are several simple guidelines to operating your phone properly and maintaining
safe, satisfactory service.
ⅷ
Speak directly into the mouthpiece.
ⅷ
Avoid exposing your phone and accessories to rain or liquid spills. If your
phone does get wet, immediately turn the power off, remove the battery, and
dry thoroughly.
ⅷ
ⅷ
For optimal performance, store and use your phone between a temperature
range of 23ºF and 140ºF (-5ºC and 60ºC).
Do not use or store your phone in dusty, dirty areas. Its moving parts and
electronic components can be damaged.
ⅷ
ⅷ
Do not attempt to open your phone other than as instructed in this guide.
Do not drop, knock or shake your phone. Rough handling can break internal
circuit boards and fine mechanics.
ⅷ
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean your
phone.
Section 4A: Safety Guidelines
123
ⅷ
ⅷ
Do not paint your phone. Paint can clog the moving parts and prevent proper
operation.
Use only the supplied or an approved replacement antenna. Unauthorized
antennas, modifications, or attachments could damage the phone and may violate
regulations governing radio devices.
For the best care of your phone, only Sprint authorized personnel should service
your phone and accessories. Faulty service may void the warranty.
Note:
Maintaining Safe Use of and Access to
Your Phone
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS
PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE
Using Your Phone While Driving
Talking on your phone while driving (or operating the phone without a hands-free
device) is prohibited in some jurisdictions. Laws vary as to specific restrictions.
Remember that safety always comes first. Obey all local laws.
When using your phone in the car:
ⅷ
ⅷ
ⅷ
ⅷ
Get to know your phone and its features, such as speed dial and redial.
When available, use a hands-free device.
Position your phone within easy reach.
Let the person you are speaking to know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions.
ⅷ
ⅷ
Do not take notes or look up phone numbers while driving.
Dial sensibly and assess the traffic; if possible, place calls when stationary or
before pulling into traffic.
ⅷ
Do not engage in stressful or emotional conversations that may divert your
attention from the road.
ⅷ
ⅷ
ⅷ
Dial 911 to report serious emergencies. It’s free from your wireless phone.
Use your phone to help others in emergencies.
Call roadside assistance or a special non-emergency wireless number
when necessary.
Purchase an optional hands-free car kit at your local Sprint Store, or call the
Sprint PCS Accessory HotlineSM at 1-800-974-2221 or by dialing # 2 2 2 on your
Sprint PCS Voice Phone.
Tip:
Following Safety Guidelines
To operate your phone safely and efficiently, always follow any special regulations in a
given area. Turn your phone off in areas where use is forbidden or when it may cause
interference or danger.
Magnetic Materials
Parts of the device are magnetic. Metallic materials may be attracted to the device, and
persons with a hearing aid should not hold the device to the ear with the hearing aid.
Section 4A: Safety Guidelines
124
Always secure the device in its holder, because metallic materials may be attracted by
the earpiece. Do not place credit cards or other magnetic storage media near the
device, because information stored on them may be erased.
Medical Devices
Operation of any radio transmitting equipment, including wireless phones, may
interfere with the functionality of inadequately protected medical devices. Consult a
physician or the manufacturer of the medical device to determine if they are
adequately shielded from external RF energy or if you have any questions. Switch off
your phone in health care facilities when any regulations posted in these areas instruct
you to do so. Hospitals or health care facilities may be using equipment that could be
sensitive to external RF energy
Pacemakers
Pacemaker manufacturers recommend a distance of 15.3 cm be maintained between a
hand-held wireless phone and a pacemaker to avoid interference with the pacemaker.
These recommendations are consistent with independent research and
recommendations of Wireless Technology Research.
Persons with pacemakers:
ⅷ
Should always keep the phone at least 15.3 cm from their pacemaker when
the phone is turned on
ⅷ
ⅷ
Should not carry the phone in a breast pocket
Should use the ear opposite the pacemaker to minimize the potential for
interference
ⅷ
Should turn off the phone immediately if there is any reason to suspect that
interference is taking place
Using Your Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from radiofrequency (RF) signals.
However, RF signals from wireless phones may affect inadequately shielded electronic
equipment.
RF signals may affect improperly installed or inadequately shielded electronic
operating systems and/or entertainment systems in motor vehicles. Check with the
manufacturer or their representative to determine if these systems are adequately
shielded from external RF signals. Also check with the manufacturer regarding any
equipment that has been added to your vehicle.
Consult the manufacturer of any personal medical devices, such as pacemakers and
hearing aids, to determine if they are adequately shielded from external RF signals.
Always turn off the phone in health care facilities and request permission before
using the phone near medical equipment.
Note:
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To prevent possible interference
with aircraft systems, the U.S. Federal Aviation Administration (FAA) regulations
require you to have permission from a crew member to use your phone while the
plane is on the ground. To prevent any risk of interference, FCC regulations prohibit
using your phone while the plane is in the air. Follow all restrictions.
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn your phone off when in a blasting
Section 4A: Safety Guidelines
125
area or in other areas with signs indicating two-way radios should be turned off.
Construction crews often use remote-control RF devices to set off explosives.
Turn your phone off when you're in any area that has a potentially explosive
atmosphere. Although it's rare, your phone and accessories could generate sparks.
Sparks can cause an explosion or fire, resulting in bodily injury or even death. These
areas are often, but not always, clearly marked. They include:
ⅷ
ⅷ
ⅷ
ⅷ
Fueling areas such as gas stations.
Below deck on boats.
Fuel or chemical transfer or storage facilities.
Areas where the air contains chemicals or particles such as grain, dust, or
metal powders.
ⅷ
Any other area where you would normally be advised to turn off your
vehicle’s engine.
Never transport or store flammable gas, liquid, or explosives in the compartment of
your vehicle that contains your phone or accessories.
Note:
Water Resistance
Your phone is not water-resistant. Keep it dry.
Backup Copies
Remember to make back-up copies or keep a written record of all important
information stored in your phone.
Connecting to Other Devices
When connecting to any other device, read its user guide for detailed safety
instructions. Do not connect incompatible devices.
Accessories and Batteries
Use only approved accessories and batteries. Do not connect incompatible products.
Qualified Service
Only qualified personnel may install or repair this product.
Emergency Calls
Ensure the phone is switched on and in service. Press
as many times as
needed to clear the display and return to the main screen. Key in the emergency
number, then press
permission to do so.
. Give your location. Do not end the call until given
Restricting Children’s Access to your Phone
Your Sprint PCS Phone is not a toy. Children should not be allowed to play with it
because they could hurt themselves and others, damage the phone or make calls that
increase your phone bill.
Section 4A: Safety Guidelines
126
Caring for the Battery
Protecting Your Battery
The guidelines listed below help you get the most out of your battery’s performance.
ⅷ
Use only batteries and chargers approved by the phone manufacturer (for
example, Nokia LCH-12, or the Nokia ACP-12). These chargers are designed to
maximize battery life. Using other batteries or chargers voids your warranty
and may cause damage. Do not connect incompatible products.
ⅷ
In order to avoid damage, only charge the battery in temperatures that
range from 32ºF to 113ºF (0ºC to 45ºC).
ⅷ
ⅷ
Don’t use the battery charger in direct sunlight or in high humidity areas,
such as the bathroom.
Never dispose of the battery by incineration. Dispose of batteries according
to local regulations (for example, recycling). Do not dispose of batteries in
household waste. Do not dispose of batteries in a fire.
ⅷ
ⅷ
ⅷ
ⅷ
Keep the metal contacts on top of the battery clean.
Don’t attempt to disassemble or short-circuit the battery.
The battery may need recharging if it has not been used for a long period of time.
It’s best to replace the battery when it no longer provides acceptable
performance. It can be recharged hundreds of times before it needs replacing.
ⅷ
Don’t store the battery in high temperature areas for long periods of time. It’s
best to store the battery in temperatures that range from 32º F to 104º F (0º C
to 40º C). A phone with a hot or cold battery may temporarily not work, even
when the battery is fully charged. Battery performance is particularly limited
in temperatures well below freezing
ⅷ
Do not short-circuit the battery. Accidental short-circuiting can occur when a
metallic object (coin, clip, or pen) causes direct connection of the positive
(+) and negative (-) terminals (metal contacts) of the battery, such as when
you carry a spare battery in your pocket or purse. Short-circuiting the
terminals may damage the battery or the connecting object.
Disposal of Lithium Ion (Li-Ion) Batteries
For safe disposal options of your Li-Ion batteries, contact your nearest Sprint-
authorized service center.
Special Note: Be sure to dispose of your battery properly. In some areas, the
disposal of batteries in household or business trash may be prohibited.
For safety, do not handle a damaged or leaking Li-Ion battery.
Note:
Section 4A: Safety Guidelines
127
Acknowledging Special Precautions and the
FCC Notice
FCC Notice
This phone may cause TV or radio interference if used in close proximity to receiving
equipment. The FCC can require you to stop using the phone if such interference
cannot be eliminated.
Vehicles using liquefied petroleum gas (propane or butane) must comply with the
National Fire Protection Standard (NFPA-58). For a copy of this standard, contact the
National Fire Protections Association, One Batterymarch Park, Quincy, MA 02269,
Attn.: Publication Sales Division.
Cautions
Any changes or modifications to your phone not expressly approved in this document
could void your warranty for this equipment and void your authority to operate this
equipment. Only use approved batteries and chargers. The use of any unauthorized
accessories may be dangerous and void the phone warranty if said accessories cause
damage or a defect to the phone.
Although your phone is quite sturdy, it is a complex piece of equipment and can be
broken. Avoid dropping, hitting, bending or sitting on it.
Body-Worn Operation
To maintain compliance with FCC RF exposure guidelines, if you wear a handset on
your body, use the Sprint approved carrying case, holster, or belt clip that contains no
metal and positions the handset a minimum of 7/8 inch (2.2 centimeters) from the
body. If you do not use a body-worn accessory, ensure the antenna is at least 7/8 inch
(2.2 centimeters) from your body when transmitting.
Use of non-Sprint approved accessories may violate FCC RF exposure guidelines.
Section 4A: Safety Guidelines
128
Specific Absorption Rates (SAR) for Wireless Phones
The SAR is a value that corresponds to the relative amount of RF energy absorbed by
the user of a wireless handset.
The SAR value of a phone is the result of an extensive testing, measuring and
calculation process. It does not represent how much RF the phone emits. All phone
models are tested at their highest value in strict laboratory settings. But when in
operation, the SAR of a phone can be substantially less than the level reported to the
FCC. This is because of a variety of factors including its proximity to a base station
antenna, phone design and other factors. What is important to remember is that each
phone meets strict federal guidelines. Variations in SARs do not represent a variation
in safety.
All phones must meet the federal standard, which incorporates a substantial margin of
safety. As stated above, variations in SAR values between different model phones do
not mean variations in safety. SAR values at or below the federal standard of 1.6 W/kg
are considered safe for use by the public.
The highest reported SAR values of the V-6016i by Nokia are:
Amps mode (Part 22):
Head: 1.28 W/kg; Body-worn: 1.00 W/kg
Cell mode (Part 22):
Head: 1.14 W/kg; Body-worn: 0.91 W/kg
PCS mode (Part 24):
Head: 1.28 W/kg; Body-worn: 0.46 W/kg
For body-worn operation, position the phone at least 7/8 inch (2.2 centimeters) away
from your body.
FCC Radiofrequency Emission
This phone meets the FCC Radiofrequency Emission Guidelines.
FCC ID number: QMNRH-27. More information on the phone's SAR can be found
Section 4A: Safety Guidelines
129
Consumer Information on Wireless Phones
(The following information comes from a consumer information Website
jointly sponsored by the U.S. Food and Drug Administration (FDA) and the
Federal Communications Commission (FCC), entitled “Cell Phone Facts:
Consumer Information on Wireless Phones.” The information reproduced
herein is dated July 29, 2003. For further updates, please visit the Website:
What is radiofrequency energy (RF)?
Radiofrequency (RF) energy is another name for radio waves. It is one form of
electromagnetic energy that makes up the electromagnetic spectrum. Some of
the other forms of energy in the electromagnetic spectrum are gamma rays, x-
rays and light. Electromagnetic energy (or electromagnetic radiation) consists
of waves of electric and magnetic energy moving together (radiating) through
space. The area where these waves are found is called an electromagnetic field.
Radio waves are created due to the movement of electrical charges in antennas.
As they are created, these waves radiate away from the antenna. All
electromagnetic waves travel at the speed of light. The major differences
between the different types of waves are the distances covered by one cycle of
the wave and the number of waves that pass a certain point during a set time
period. The wavelength is the distance covered by one cycle of a wave. The
frequency is the number of waves passing a given point in one second. For any
electromagnetic wave, the wavelength multiplied by the frequency equals the
speed of light. The frequency of an RF signal is usually expressed in units called
hertz (Hz). One Hz equals one wave per second. One kilohertz (kHz) equals one
thousand waves per second, one megahertz (MHz) equals one million waves per
second, and one gigahertz (GHz) equals one billion waves per second.
RF energy includes waves with frequencies ranging from about 3000 waves per
second (3 kHz) to 300 billion waves per second (300 GHz). Microwaves are a
subset of radio waves that have frequencies ranging from around 300 million
waves per second (300 MHz) to three billion waves per second (3 GHz).
How is radiofrequency energy used?
Probably the most important use of RF energy is for telecommunications. Radio
and TV broadcasting, wireless phones, pagers, cordless phones, police and fire
department radios, point-to-point links and satellite communications all rely on
RF energy.
Other uses of RF energy include microwave ovens, radar, industrial heaters and
sealers, and medical treatments. RF energy, especially at microwave
frequencies, can heat water. Since most food has a high water content,
microwaves can cook food quickly. Radar relies on RF energy to track cars and
airplanes as well as for military applications. Industrial heaters and sealers use
RF energy to mold plastic materials, glue wood products, seal leather items
such as shoes and pocketbooks, and process food. Medical uses of RF energy
include pacemaker monitoring and programming.
Section 4A: Safety Guidelines
130
How is radiofrequency radiation measured?
RF waves and RF fields have both electrical and magnetic components. It is
often convenient to express the strength of the RF field in terms of each
component. For example, the unit “volts per meter” (V/m) is used to measure
the electric field strength, and the unit “amperes per meter” (A/m) is used to
express the magnetic field strength. Another common way to characterize an
RF field is by means of the power density. Power density is defined as power
per unit area. For example, power density can be expressed in terms of
milliwatts (one thousandth of a watt) per square centimeter (mW/cm2 or
microwatts (one millionth of a watt) per square centimeter (µW/cm2).
The quantity used to measure how much RF energy is actually absorbed by the
body is called the Specific Absorption Rate or SAR. The SAR is a measure of the
rate of absorption of RF energy. It is usually expressed in units of watts per
kilogram (W/kg) or milliwatts per gram (mW/g).
What biological effects can be caused by RF energy?
The biological effects of radiofrequency energy should not be confused with
the effects from other types of electromagnetic energy.
Very high levels of electromagnetic energy, such as is found in X-rays and
gamma rays can ionize biological tissues. Ionization is a process where
electrons are stripped away from their normal locations in atoms and
molecules. It can permanently damage biological tissues including DNA, the
genetic material. Ionization only occurs with very high levels of
electromagnetic energy such as X-rays and gamma rays. Often the term
radiation is used when discussing ionizing radiation (such as that associated
with nuclear power plants).
The energy levels associated with radiofrequency energy, including both radio
waves and microwaves, are not great enough to cause the ionization of atoms
and molecules. Therefore, RF energy is a type of non-ionizing radiation. Other
types of non-ionizing radiation include visible light, infrared radiation (heat)
and other forms of electromagnetic radiation with relatively low frequencies.
Large amounts of RF energy can heat tissue. This can damage tissues and
increase body temperatures. Two areas of the body, the eyes and the testes, are
particularly vulnerable to RF heating because there is relatively little blood flow
in them to carry away excess heat.
The amount of RF radiation routinely encountered by the general public is too
low to produce significant heating or increased body temperature. Still, some
people have questions about the possible health effects of low levels of RF
energy. It is generally agreed that further research is needed to determine what
effects actually occur and whether they are dangerous to people. In the
meantime, standards-setting organizations and government agencies are
continuing to monitor the latest scientific findings to determine whether
changes in safety limits are needed to protect human health.
FDA, EPA and other US government agencies responsible for public health and
safety have worked together and in connection with WHO to monitor
developments and identify research needs related to RF biological effects.
Section 4A: Safety Guidelines
131
What levels of RF energy are considered safe?
Various organizations and countries have developed standards for exposure to
radiofrequency energy. These standards recommend safe levels of exposure for
both the general public and for workers. In the United States, the FCC has used
safety guidelines for RF environmental exposure since 1985.
The FCC guidelines for human exposure to RF electromagnetic fields are
derived from the recommendations of two expert organizations, the National
Council on Radiation Protection and Measurements (NCRP) and the Institute of
Electrical and Electronics Engineers (IEEE). In both cases, the
recommendations were developed by scientific and engineering experts drawn
from industry, government, and academia after extensive reviews of the
scientific literature related to the biological effects of RF energy.
Many countries in Europe and elsewhere use exposure guidelines developed by
the International Commission on Non-Ionizing Radiation Protection (ICNIRP).
The ICNIRP safety limits are generally similar to those of the NCRP and IEEE,
with a few exceptions. For example, ICNIRP recommends different exposure
levels in the lower and upper frequency ranges and for localized exposure from
certain products such as hand-held wireless telephones. Currently, the World
Health Organization is working to provide a framework for international
harmonization of RF safety standards.
The NCRP, IEEE, and ICNIRP all have identified a whole-body Specific
Absorption Rate (SAR) value of 4 watts per kilogram (4 W/kg) as a threshold
level of exposure at which harmful biological effects may occur. Exposure
guidelines in terms of field strength, power density and localized SAR were
then derived from this threshold value. In addition, the NCRP, IEEE, and ICNIRP
guidelines vary depending on the frequency of the RF exposure. This is due to
the finding that whole-body human absorption of RF energy varies with the
frequency of the RF signal. The most restrictive limits on whole-body exposure
are in the frequency range of 30-300 MHz where the human body absorbs RF
energy most efficiently. For products that only expose part of the body, such as
wireless phones, exposure limits in terms of SAR only are specified.
The exposure limits used by the FCC are expressed in terms of SAR, electric
and magnetic field strength, and power density for transmitters operating at
frequencies from 300 kHz to 100 GHz. The specific values can be found in two
FCC bulletins, OET Bulletins 56 and 65: http://www.fcc.gov/oet/info/documents/
Why has the FCC adopted guidelines for RF exposure?
The FCC authorizes and licenses products, transmitters, and facilities that
generate RF and microwave radiation. It has jurisdiction over all transmitting
services in the U.S. except those specifically operated by the Federal
Government. While the FCC does not have the expertise to determine radiation
exposure guidelines on its own, it does have the expertise and authority to
recognize and adopt technically sound standards promulgated by other expert
agencies and organizations, and has done so. (Our joint efforts with the FDA in
developing this website is illustrative of the kind of inter-agency efforts and
consultation we engage in regarding this health and safety issue.)
Section 4A: Safety Guidelines
132
Under the National Environmental Policy Act of 1969 (NEPA), the FCC has
certain responsibilities to consider whether its actions will significantly affect
the quality of the human environment. Therefore, FCC approval and licensing
of transmitters and facilities must be evaluated for significant impact on the
environment. Human exposure to RF radiation emitted by FCC-regulated
transmitters is one of several factors that must be considered in such
environmental evaluations. In 1996, the FCC revised its guidelines for RF
exposure as a result of a multi-year proceeding and as required by the
Telecommunications Act of 1996.
Radio and television broadcast stations, satellite-earth stations, experimental
radio stations and certain wireless communication facilities are required to
undergo routine evaluation for RF compliance when they submit an
application to the FCC for construction or modification of a transmitting facility
or renewal of a license. Failure to comply with the FCC's RF exposure
guidelines could lead to the preparation of a formal Environmental Assessment,
possible Environmental Impact Statement and eventual rejection of an
application. Technical guidelines for evaluating compliance with the FCC
RF safety requirements can be found in the FCC's OET Bulletin 65.
Low-powered, intermittent, or inaccessible RF transmitters and facilities are
normally excluded from the requirement for routine evaluation for RF
exposure. These exclusions are based on standard calculations and
measurement data indicating that a transmitting station or equipment operating
under the conditions prescribed is unlikely to cause exposures in excess of the
guidelines under normal conditions of use. Such exclusions are not exclusions
from compliance, but, rather, exclusions from routine evaluation. The FCC's
policies on RF exposure and categorical exclusion can be found in Section
1.1307(b) of the FCC's Rules and Regulations [(47 CFR 1.1307(b)].
How can I obtain the Specific Absorption Rate (SAR) value for my
wireless phone?
The FCC requires that wireless phones sold in the United States demonstrate
compliance with human exposure limits adopted by the FCC in 1996. The
relative amount of RF energy absorbed in the head of a wireless telephone-user
is given by the Specific Absorption Rate (SAR), as explained above. The FCC
requires wireless phones to comply with a safety limit of 1.6 watts per kilogram
(1.6 W/kg) in terms of SAR.
Information on SAR for a specific phone model can be obtained for many
recently manufactured phones using the FCC identification (ID) number for
that model. The FCC ID number is usually printed somewhere on the case of
the phone. Sometimes it may be necessary to remove the battery pack to find
the number. Once you have the ID number, go to the following Web address:
www.fcc.gov/oet/fccid. On this page, you will see instructions for entering the
FCC ID number. Type the FCC ID number exactly as requested (the Grantee
Code is the first three characters, the Equipment Product Code is the rest of the
FCC ID number). Then click on “Start Search.” The “Grant of Equipment
Authorization” for your telephone should appear. Read through the grant for
the section on “SAR Compliance,” “Certification of Compliance with FCC Rules
Section 4A: Safety Guidelines
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for RF Exposure” or similar language. This section should contain the value(s)
for typical or maximum SAR for your phone.
Phones and other products authorized since June 2, 2000, should have the
maximum SAR levels noted directly on the “Grant of Equipment Authorization.”
For phones and products authorized between about mid-1998 and June 2000,
detailed information on SAR levels is typically found in the exhibits associated
with the grant. Once a grant is accessed, the exhibits can be viewed by clicking
on “View Exhibit.” Grants authorized prior to 1998 are not part of the electronic
database but, rather, have been documented in the form of paper records.
The FCC database does not list phones by model number. However, consumers
may find SAR information from other sources as well. Some wireless phone
manufacturers make SAR information available on their own Web sites. In addition,
some non-government Web sites provide SARs for specific models of wireless
phones. However, the FCC has not reviewed these sites and makes no guarantees
of their accuracy. Finally, phones certified by the Cellular Telecommunications and
Internet Association (CTIA) are required to provide SAR information to consumers
in the instructional materials that come with the phones.
Do hands-free kits for wireless phones reduce risks from exposure to
RF emissions?
Since there are no known risks from exposure to RF emissions from wireless
phones, there is no reason to believe that hands-free kits reduce risks. Hands-
free kits can be used with wireless phones for convenience and comfort. These
systems reduce the absorption of RF energy in the head because the phone,
which is the source of the RF emissions, will not be placed against the head.
On the other hand, if the phone is mounted against the waist or other part of
the body during use, then that part of the body will absorb more RF energy.
Wireless phones marketed in the U.S. are required to meet safety requirements
regardless of whether they are used against the head or against the body. Either
configuration should result in compliance with the safety limit.
Do wireless phone accessories that claim to shield the head from
RF radiation work?
Since there are no known risks from exposure to RF emissions from wireless
phones, there is no reason to believe that accessories that claim to shield the
head from those emissions reduce risks. Some products that claim to shield the
user from RF absorption use special phone cases, while others involve nothing
more than a metallic accessory attached to the phone. Studies have shown that
these products generally do not work as advertised. Unlike “hand-free” kits,
these so-called “shields” may interfere with proper operation of the phone. The
phone may be forced to boost its power to compensate, leading to an increase
in RF absorption. In February 2002, the Federal trade Commission (FTC)
charged two companies that sold devices that claimed to protect wireless
phone users from radiation with making false and unsubstantiated claims.
According to FTC, these defendants lacked a reasonable basis to substantiate
their claim.
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What are wireless telephone base stations?
Fixed antennas used for wireless telecommunications are referred to as cellular
base stations, cell stations, PCS (“Personal Communications Service”) stations
or telephone transmission towers. These base stations consist of antennas and
electronic equipment. Because the antennas need to be high in the air, they are
often located on towers, poles, water tanks, or rooftops. Typical heights for
freestanding base station towers are 50-200 feet.
Some base stations use antennas that look like poles, 10 to 15 feet in length, that
are referred to as “omni-directional” antennas. These types of antennas are usually
found in rural areas. In urban and suburban areas, wireless providers now more
commonly use panel or sector antennas for their base stations. These antennas
consist of rectangular panels, about 1 by 4 feet in dimension. The antennas are
usually arranged in three groups of three antennas each. One antenna in each
group is used to transmit signals to wireless phones, and the other two antennas in
each group are used to receive signals from wireless phones.
At any base station site, the amount of RF energy produced depends on the
number of radio channels (transmitters) per antenna and the power of each
transmitter. Typically, 21 channels per antenna sector are available. For a typical
cell site using sector antennas, each of the three transmitting antennas could be
connected to up to 21 transmitters for a total of 63 transmitters. However, it is
unlikely that all of the transmitters would be transmitting at the same time.
When omni-directional antennas are used, a cellular base station could
theoretically use up to 96 transmitters, but this would be very unusual, and,
once again, it is unlikely that all transmitters would be in operation
simultaneously. Base stations used for PCS communications generally require
fewer transmitters than those used for cellular radio transmissions, since PCS
carriers usually have a higher density of base station antenna sites.
Are wireless telephone base stations safe?
The electromagnetic RF signals transmitted from base station antennas stations
travel toward the horizon in relatively narrow paths. For example, the radiation
pattern for an antenna array mounted on a tower can be likened to a thin
pancake centered around the antenna system. The individual pattern for a
single array of sector antennas is wedge-shaped, like a piece of pie. As with all
forms of electromagnetic energy, the power decreases rapidly as one moves
away from the antenna. Therefore, RF exposure on the ground is much less
than exposure very close to the antenna and in the path of the transmitted
radio signal. In fact, ground-level exposure from such antennas is typically
thousands of times less than the exposure levels recommended as safe by
expert organizations. So exposure to nearby residents would be well within
safety margins.
Cellular and PCS base stations in the United States are required to comply with
limits for exposure recommended by expert organizations and endorsed by
government agencies responsible for health and safety. Measurements made
near cellular and PCS base station antennas mounted on towers have confirmed
that ground-level exposures are typically thousands of times less than the
exposure limits adopted by the FCC. In fact, in order to be exposed to levels at
or near the FCC limits for cellular or PCS frequencies an individual would
Section 4A: Safety Guidelines
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essentially have to remain in the main transmitted radio signal (at the height of
the antenna) and within a few feet from the antenna. This is, of course, very
unlikely to occur.
When cellular and PCS antennas are mounted on rooftops, RF levels on that roof
or on others near by would probably be greater than those typically encountered
on the ground. However, exposure levels approaching or exceeding safety
guidelines should be encountered only very close to or directly in front of the
antennas. In addition, for sector-type antennas, typically used for such rooftop
base stations, RF levels to the side and in back of these antennas are insignificant.
General guidelines on antenna installations and circumstances that might give
rise to a concern about an facility's conformance with FCC regulations can be
found in A Local Government Official's Guide to Transmitting Antenna RF
Emission Safety: Rules, Procedures, and Practical Guidance. This Guide can be
Who regulates exposure to radiation from microwave ovens, television
sets and computer monitors?
The Food and Drug Administration is responsible for protecting the public
from harmful radiation emissions from these consumer products.
Does the FCC routinely monitor radiofrequency radiation from antennas?
The FCC does not have the resources or the personnel to routinely monitor the
emissions for all the thousands of transmitters that are subject to FCC
jurisdiction. However, the FCC does have measurement instrumentation for
evaluating RF levels in areas that may be accessible to the public or to workers.
If there is evidence for potential non-compliance with FCC exposure guidelines
for a FCC-regulated facility, staff from the FCC's Office of Engineering and
Technology or the FCC Enforcement Bureau can conduct and investigation,
and, if appropriate, perform actual measurements. Circumstances that could
give rise to a concern about an facility's conformance with FCC regulations can
be found in A Local Government Official's Guide to Transmitting Antenna RF
Emission Safety: Rules, Procedures, and Practical Guidance. This Guide can be
be brought to the FCC's attention by contacting the FCC RF Safety Program at:
Does the FCC maintain a database that includes information on the location
and technical parameters of all the transmitting towers it regulates?
Each of the FCC Bureaus maintains its own licensing database system for the
service(s) it regulates (e.g., television, cellular service, satellite earth stations.)
The FCC issues two types of licenses: site specific and market based. In the
case of site specific licensed facilities, technical operating information is
collected from the licensee as part of the licensing process. However, in the
case of market based licensing (e.g., PCS, cellular), the licensee is granted the
authority to operate a radio communications system in a geographic area using
as many facilities as are required, and the licensee is not required to provide the
FCC with specific location and operating parameters of these facilities.
Section 4A: Safety Guidelines
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Information on site specific licensed facilities can be found the “General Menu
The various FCC Bureaus also publish on at least a weekly basis, bulk extracts
of their licensing databases. Each licensing database has its own unique file
structure. These extracts consist of multiple, very large files. The FCC's Office
of Engineering and Technology (OET) maintains an index to these databases at
http://www.fcc.gov/oet/info/database/fadb.html. Entry points into the various
databases include frequency, state/county, latitude/longitude, call-sign and
licensee name. For further information on the Commission's existing databases,
Can local and state governmental bodies establish limits for
RF exposure?
Although some local and state governments have enacted rules and regulations
about human exposure to RF energy in the past, the Telecommunications Act
of 1996 requires the Federal Government to control human exposure to RF
emissions. In particular, Section 704 of the Act states that, “No State or local
government or instrumentality thereof may regulate the placement,
construction, and modification of personal wireless service facilities on the
basis of the environmental effects of radio frequency emissions to the extent
that such facilities comply with the Commission's regulations concerning such
emissions.” Further information on federal authority and FCC policy is available
in a fact sheet from the FCC's Wireless Telecommunications Bureau at
Do wireless phones pose a health hazard?
The available scientific evidence does not show that any health problems are
associated with using wireless phones. There is no proof, however, that
wireless phones are absolutely safe. Wireless phones emit low levels of
radiofrequency energy (RF) in the microwave range while being used. They
also emit very low levels of RF when in the stand-by mode. Whereas high levels
of RF can produce health effects (by heating tissue), exposure to low level RF
that does not produce heating effects causes no known adverse health effects.
Many studies of low level RF exposures have not found any biological effects.
Some studies have suggested that some biological effects may occur, but such
findings have not been confirmed by additional research. In some cases, other
researchers have had difficulty in reproducing those studies, or in determining
the reasons for inconsistent results.
What is FDA's role concerning the safety of wireless phones?
Under the law, FDA does not review the safety of radiation-emitting consumer
products such as wireless phones before they can be sold, as it does with new
drugs or medical devices. However, the agency has authority to take action if
wireless phones are shown to emit radiofrequency energy (RF) at a level that is
hazardous to the user. In such a case, FDA could require the manufacturers of
wireless phones to notify users of the health hazard and to repair, replace or
recall the phones so that the hazard no longer exists.
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Although the existing scientific data do not justify FDA regulatory actions,
FDA has urged the wireless phone industry to take a number of steps,
including the following:
Ⅲ Support needed research into possible biological effects of RF of the
type emitted by wireless phones;
Ⅲ Design wireless phones in a way that minimizes any RF exposure to the
user that is not necessary for device function; and
Ⅲ Cooperate in providing users of wireless phones with the best possible
information on possible effects of wireless phone use on human health
FDA belongs to an interagency working group of the federal agencies that have
responsibility for different aspects of RF safety to ensure coordinated efforts at
the federal level. The following agencies belong to this working group:
Ⅲ National Institute for Occupational Safety and Health
Ⅲ Environmental Protection Agency
Ⅲ Federal Communications Commission
Ⅲ Occupational Safety and Health Administration
Ⅲ National Telecommunications and Information Administration
The National Institutes of Health participates in some interagency working
group activities, as well.
FDA shares regulatory responsibilities for wireless phones with the Federal
Communications Commission (FCC). All phones that are sold in the United States
must comply with FCC safety guidelines that limit RF exposure. FCC relies on FDA
and other health agencies for safety questions about wireless phones.
FCC also regulates the base stations that the wireless phone networks rely
upon. While these base stations operate at higher power than do the wireless
phones themselves, the RF exposures that people get from these base stations
are typically thousands of times lower than those they can get from wireless
phones. Base stations are thus not the primary subject of the safety questions
discussed in this document.
What kinds of phones are the subject of this update?
The term “wireless phone” refers here to hand-held wireless phones with built-
in antennas, often called “cell,” “mobile,” or “PCS” phones. These types of
wireless phones can expose the user to measurable radiofrequency energy (RF)
because of the short distance between the phone and the user's head. These RF
exposures are limited by Federal Communications Commission safety
guidelines that were developed with the advice of FDA and other federal health
and safety agencies. When the phone is located at greater distances from the
user, the exposure to RF is drastically lower because a person's RF exposure
decreases rapidly with increasing distance from the source. The so-called
“cordless phones,” which have a base unit connected to the telephone wiring
in a house, typically operate at far lower power levels, and thus produce RF
exposures well within the FCC's compliance limits.
Section 4A: Safety Guidelines
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What are the results of the research done already?
The research done thus far has produced conflicting results, and many studies
have suffered from flaws in their research methods. Animal experiments
investigating the effects of radiofrequency energy (RF) exposures characteristic
of wireless phones have yielded conflicting results that often cannot be
repeated in other laboratories. A few animal studies, however, have suggested
that low levels of RF could accelerate the development of cancer in laboratory
animals. However, many of the studies that showed increased tumor
development used animals that had been genetically engineered or treated with
cancer-causing chemicals so as to be pre-disposed to develop cancer in the
absence of RF exposure. Other studies exposed the animals to RF for up to
22 hours per day. These conditions are not similar to the conditions under
which people use wireless phones, so we don't know with certainty what the
results of such studies mean for human health.
Three large epidemiology studies have been published since December 2000.
Between them, the studies investigated any possible association between the
use of wireless phones and primary brain cancer, glioma, meningioma, or
acoustic neuroma, tumors of the brain or salivary gland, leukemia, or other
cancers. None of the studies demonstrated the existence of any harmful health
effects from wireless phone RF exposures. However, none of the studies can
answer questions about long-term exposures, since the average period of
phone use in these studies was around three years.
What research is needed to decide whether RF exposure from wireless
phones poses a health risk?
A combination of laboratory studies and epidemiological studies of people
actually using wireless phones would provide some of the data that are needed.
Lifetime animal exposure studies could be completed in a few years. However,
very large numbers of animals would be needed to provide reliable proof of a
cancer promoting effect if one exists. Epidemiological studies can provide data
that is directly applicable to human populations, but 10 or more years' follow-
up may be needed to provide answers about some health effects, such as
cancer. This is because the interval between the time of exposure to a cancer-
causing agent and the time tumors develop - if they do - may be many, many
years. The interpretation of epidemiological studies is hampered by difficulties
in measuring actual RF exposure during day-to-day use of wireless phones.
Many factors affect this measurement, such as the angle at which the phone is
held, or which model of phone is used.
What is FDA doing to find out more about the possible health effects of
wireless phone RF?
FDA is working with the U.S. National Toxicology Program and with groups of
investigators around the world to ensure that high priority animal studies are
conducted to address important questions about the effects of exposure to
radiofrequency energy (RF).
FDA has been a leading participant in the World Health Organization
International Electromagnetic Fields (EMF) Project since its inception in 1996.
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An influential result of this work has been the development of a detailed
agenda of research needs that has driven the establishment of new research
programs around the world. The Project has also helped develop a series of
public information documents on EMF issues.
FDA and the Cellular Telecommunications & Internet Association (CTIA) have a
formal Cooperative Research and Development Agreement (CRADA) to do
research on wireless phone safety. FDA provides the scientific oversight,
obtaining input from experts in government, industry, and academic
organizations. CTIA-funded research is conducted through contracts to
independent investigators. The initial research will include both laboratory
studies and studies of wireless phone users. The CRADA will also include a
broad assessment of additional research needs in the context of the latest
research developments around the world.
What steps can I take to reduce my exposure to radiofrequency energy
from my wireless phone?
If there is a risk from these products--and at this point we do not know that
there is--it is probably very small. But if you are concerned about avoiding even
potential risks, you can take a few simple steps to minimize your exposure to
radiofrequency energy (RF). Since time is a key factor in how much exposure a
person receives, reducing the amount of time spent using a wireless phone will
reduce RF exposure.
Ⅲ If you must conduct extended conversations by wireless phone every
day, you could place more distance between your body and the
source of the RF, since the exposure level drops off dramatically with
distance. For example, you could use a headset and carry the wireless
phone away from your body or use a wireless phone connected to a
remote antenna.
Again, the scientific data do not demonstrate that wireless phones are harmful.
But if you are concerned about the RF exposure from these products, you can
use measures like those described above to reduce your RF exposure from
wireless phone use.
What about children using wireless phones?
The scientific evidence does not show a danger to users of wireless phones,
including children and teenagers. If you want to take steps to lower exposure
to radiofrequency energy (RF), the measures described above would apply to
children and teenagers using wireless phones. Reducing the time of wireless
phone use and increasing the distance between the user and the RF source will
reduce RF exposure.
Some groups sponsored by other national governments have advised that children
be discouraged from using wireless phones at all. For example, the government in
the United Kingdom distributed leaflets containing such a recommendation in
December 2000. They noted that no evidence exists that using a wireless phone
causes brain tumors or other ill effects. Their recommendation to limit wireless
phone use by children was strictly precautionary; it was not based on scientific
evidence that any health hazard exists.
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What about wireless phone interference with medical equipment?
Radiofrequency energy (RF) from wireless phones can interact with some
electronic devices. For this reason, FDA helped develop a detailed test method
to measure electromagnetic interference (EMI) of implanted cardiac
pacemakers and defibrillators from wireless telephones. This test method is
now part of a standard sponsored by the Association for the Advancement of
Medical instrumentation (AAMI). The final draft, a joint effort by FDA, medical
device manufacturers, and many other groups, was completed in late 2000.
This standard will allow manufacturers to ensure that cardiac pacemakers and
defibrillators are safe from wireless phone EMI.
FDA has tested hearing aids for interference from handheld wireless phones
and helped develop a voluntary standard sponsored by the Institute of
Electrical and Electronic Engineers (IEEE). This standard specifies test methods
and performance requirements for hearing aids and wireless phones so that
that no interference occurs when a person uses a “compatible” phone and a
“compatible” hearing aid at the same time. This standard was approved by the
IEEE in 2000.
FDA continues to monitor the use of wireless phones for possible
interactions with other medical devices. Should harmful interference be
found to occur, FDA will conduct testing to assess the interference and
work to resolve the problem.
Which other federal agencies have responsibilities related to potential
RF health effects?
Certain agencies in the Federal Government have been involved in monitoring,
researching or regulating issues related to human exposure to RF radiation.
These agencies include the Food and Drug Administration (FDA), the
Environmental Protection Agency (EPA), the Occupational Safety and Health
Administration (OSHA), the National Institute for Occupational Safety and
Health (NIOSH), the National Telecommunications and Information
Administration (NTIA) and the Department of Defense (DOD).
By authority of the Radiation Control for Health and Safety Act of 1968, the
Center for Devices and Radiological Health (CDRH) of the FDA develops
performance standards for the emission of radiation from electronic products
including X-ray equipment, other medical devices, television sets, microwave
ovens, laser products and sunlamps. The CDRH established a product
performance standard for microwave ovens in 1971 limiting the amount of RF
leakage from ovens. However, the CDRH has not adopted performance
standards for other RF-emitting products. The FDA is, however, the lead federal
health agency in monitoring the latest research developments and advising
other agencies with respect to the safety of RF-emitting products used by the
public, such as cellular and PCS phones.
The FDA's microwave oven standard is an emission standard (as opposed to an
exposure standard) that allows specific levels of microwave leakage (measured at
five centimeters from the oven surface). The standard also requires ovens to have
two independent interlock systems that prevent the oven from generating
microwaves the moment that the latch is released or the door of the oven is
Section 4A: Safety Guidelines
141
opened. The FDA has stated that ovens that meet its standards and are used
according to the manufacturer's recommendations are safe for consumer and
The EPA has, in the past, considered developing federal guidelines for public
exposure to RF radiation. However, EPA activities related to RF safety and
health are presently limited to advisory functions. For example, the EPA now
chairs an Inter-agency Radiofrequency Working Group, which coordinates RF
health-related activities among the various federal agencies with health or
regulatory responsibilities in this area.
OSHA is responsible for protecting workers from exposure to hazardous
chemical and physical agents. In 1971, OSHA issued a protection guide for
exposure of workers to RF radiation [29 CFR 1910.97]. However, this guide
was later ruled to be only advisory and not mandatory. Moreover, it was based
on an earlier RF exposure standard that has now been revised. At the present
time, OSHA uses the IEEE and/or FCC exposure guidelines for enforcement
purposes under OSHA's “general duty clause” (for more information see:
NIOSH is part of the U.S. Department of Health and Human Services. It
conducts research and investigations into issues related to occupational
exposure to chemical and physical agents. NIOSH has, in the past, undertaken
to develop RF exposure guidelines for workers, but final guidelines were never
adopted by the agency. NIOSH conducts safety-related RF studies through its
Physical Agents Effects Branch in Cincinnati, Ohio.
The NTIA is an agency of the U.S. Department of Commerce and is responsible
for authorizing Federal Government use of the RF electromagnetic spectrum.
Like the FCC, the NTIA also has NEPA responsibilities and has considered
adopting guidelines for evaluating RF exposure from U.S. Government
transmitters such as radar and military facilities.
The Department of Defense (DOD) has conducted research on the biological
effects of RF energy for a number of years. This research is now conducted
primarily at the U.S. Air Force Research Laboratory located at Brooks Air Force
Base, Texas. The DOD Web site for RF biological effects information is listed
with other sites in conjunction with a question on other sources of
information, below.
Who funds and carries out research on the biological effects of
RF energy?
Research into possible biological effects of RF energy is carried out in
laboratories in the United States and around the world. In the U.S., most
research has been funded by the Department of Defense, due to the extensive
military use of RF equipment such as radar and high-powered radio
transmitters. In addition, some federal agencies responsible for health and
safety, such as the Environmental Protection Agency (EPA) and the U.S. Food
and Drug Administration (FDA), have sponsored and conducted research in this
area. At the present time, most of the non-military research on biological
effects of RF energy in the U.S. is being funded by industry organizations. More
research is being carried out overseas, particularly in Europe.
Section 4A: Safety Guidelines
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In 1996, the World Health Organization (WHO) established the International
EMF Project to review the scientific literature and work towards resolution of
health concerns over the use of RF technology. WHO maintains a Web site that
provides extensive information on this project and about RF biological effects
FDA, EPA and other US government agencies responsible for public health and
safety have worked together and in connection with WHO to monitor
developments and identify research needs related to RF biological effects.
How does FCC Audit Cell Phone RF?
After FCC grants permission for a particular cellular telephone to be marketed,
FCC will occasionally conduct “post-grant” testing to determine whether
production versions of the phone are being produced to conform with FCC
regulatory requirements. The manufacturer of a cell phone that does not meet
FCC's regulatory requirements may be required to remove the cell phone from
use and to refund the purchase price or provide a replacement phone, and may
be subject to civil or criminal penalties. In addition, if the cell phone presents a
risk of injury to the user, FDA may also take regulatory action. The most
important post-grant test, from a consumer's perspective, is testing of the RF
emissions of the phone. FCC measures the Specific Absorption Rate (SAR) of
the phone, following a very rigorous testing protocol. As is true for nearly any
scientific measurement, there is a possibility that the test measurement may be
less than or greater than the actual RF emitted by the phone. This difference
between the RF test measurement and actual RF emission is because test
measurements are limited by instrument accuracy, because test measurement
and actual use environments are different, and other variable factors. This
inherent variability is known as “measurement uncertainty.” When FCC
conducts post-grant testing of a cell phone, FCC takes into account any
measurement uncertainty to when determining whether regulatory action is
appropriate. This approach ensures that when FCC takes regulatory action, it
will have a sound, defensible scientific basis.
FDA scientific staff reviewed the methodology used by FCC to measure cell
phone RF, and agreed it is an acceptable approach, given our current
understanding of the risks presented by cellular phone RF emissions. RF
emissions from cellular phones have not been shown to present a risk of injury
to the user when the measured SAR is less than the safety limits set by FCC (an
SAR of 1.6 w/kg). Even in a case where the maximum measurement
uncertainty permitted by current measurement standards was added to the
maximum permissible SAR, the resulting SAR value would be well below any
level known to produce an acute effect. Consequently, FCC's approach with
measurement uncertainty will not result in consumers being exposed to any
known risk from the RF emitted by cellular telephones.
FDA will continue to monitor studies and literature reports concerning acute
effects of cell phone RF, and concerning chronic effects of long-term exposure
to cellular telephone RF (that is, the risks from using a cell phone for many
years). If new information leads FDA to believe that a change to FCC's
measurement policy may be appropriate, FDA will contact FCC and both
agencies will work together to develop a mutually-acceptable approach.
Section 4A: Safety Guidelines
143
Owner’s Record
The model number, regulatory number and serial number are located on a nameplate
inside the battery compartment. Record the serial number in the space provided
below. This will be helpful if you need to contact us about your phone in the future.
Model: V-6016i by Nokia
Serial No.:
User’s Guide Proprietary Notice
CDMA Technology is licensed by QUALCOMM Incorporated under one or more of the
following patents:
4901307 5109390 5267262 5416797 5506865 5544196
5657420 5101501 5267261 5414796 5504773 5535239
5600754 5778338 5228054 5337338 5710784 5056109
5568483 5659569 5490165 5511073
T9 Text Input is licensed by Tegic Communications and is covered by U.S. Pat.
5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other patents pending. T9 text
input software Copyright © 1999-2004. Tegic Communications, Inc. All rights
reserved.
Manufactured or sold under one or more of the following US patents:
D405445 D406583 D414189 D405784 D423515 4558302
4901307 4969192 5056109 5101501 5109390 5265119
5440597 5444816 5491718 5596571 5642377 5642377
5699482 5701392 5708656 5737323 5754976 5758278
5790957 5793744 5796757 5802465 5821891 5854978
5859843 5887250 5887252 5889770 5929813 5990740
5991627 6005889 6009129 6025802 6029065 6047071
6055264 6072787 6076181 6078570 6084471 6088342
6148209 6154455 6167038 6205325 6253075 6292474
6332083 6377813 6414640 6434186 6459689 6463031
6466173 6480155 6480700 6486835 6496150 6570909
6580771 6587685 RE32580
Section 4A: Safety Guidelines
144
Accessibility Information
Nokia is committed to making mobile phones easy to use for all individuals, including
those with disabilities. For more information, visit the Nokia World Wide Website at
TTY and TDD device compatibility
Your Nokia phone is equipped with a universal 2.5mm accessory jack that can be
used to connect any “cellular ready” or “cellular compatible” TTY/TDD device’s cable
to your phone.
Once your TTY/TDD device is connected to your phone, you must use the phone
menu (Menu > Enhancement settings > Accessory > TTY) to enable the
TTY/TDD mode.
Note:
For more information on TTY access, see “TTY Use With Sprint PCS Service” on page
43.
Section 4A: Safety Guidelines
145
Section 4B
Terms & Conditions and
Manufacturer’s Warranty
In This Section
ࡗ ࡗ Your Sprint PCS Phone has been designed to provide you with reliable,
worry-free service. If for any reason you have a problem with your
equipment, please refer to the manufacturer’s warranty.
This section contains the Terms and Conditions of Service for your
Sprint PCS Phone and Service and the manufacturer’s warranty for your
Sprint PCS Phone.
Section 4B: Terms & Conditions / Warranty
146
Terms and Conditions
Terms and Conditions of Services
(Effective June 30, 2004)
Thanks for choosing Sprint. These terms and conditions are part of your
agreement with Sprint for Sprint PCS Services.
Please note these terms may not be the most current version. You can get a
current version of the terms on our website at www.sprintpcs.com or by requesting
a copy from us at 1-888-211-4PCS
A para solicitar esta literatura en español, por favor contactar a
1-888-211-4PCS (4727).
General. This agreement (“Agreement”) covers the terms on which we agree to
provide and you agree to accept any service or product we make available to you,
including your wireless services, wireless devices, etc. (collectively “Services”).
You accept this Agreement when you do any of the following: (a) provide your
written or electronic signature; (b) accept through an oral or electronic
statement; (c) attempt to or in any way use any of the Services; (d) pay for any
Services; or (e) open any materials or package that says you are accepting when
you open it. The Agreement includes the terms in this document together with
the terms associated with the Services you select (as described in our marketing
materials, e.g., service plan brochures, or on our website). You represent that
you are at least 18 years old. In this document, we use the words “we,” “us,” “our”
or “Sprint” to refer to Sprint Spectrum L.P. and its affiliates doing business as
Sprint PCS.
Agreement. We may change the Agreement at any time with notice. Any changes
to the Agreement are effective when we publish them. If you use our Services or
make any payment to us on or after the effective date of the changes, you accept
the changes. If we change a material term of the Agreement and that change has a
material adverse effect on you, you may terminate the Agreement without an Early
Termination Fee by calling 1-888-567-5528 within 30 days after the changes go
into effect. You understand and agree that taxes, Universal Service fees and other
charges imposed by the government or based on government calculations may
increase or decrease on a monthly basis, and that this paragraph does not apply to
any increases in such taxes, Universal Service fees or other charges.
Activating Service. Before activation, we may check your credit and verify your
identity. You must have and maintain satisfactory credit to receive and continue to
receive Services. We may charge a nonrefundable activation fee, deposit,
prepayment or other fee to establish or maintain Services.
Section 4B: Terms & Conditions / Warranty
147
Term Commitments. Unless we specifically tell you otherwise, our service plans
require that you maintain service for a minimum term (“Term Service Plan”),
usually 1 or 2 years. After satisfying this minimum term, your service plan will
continue on a month-to-month basis unless you have agreed to extend the term for
additional period(s). Certain service, promotional or product offers may require
that you agree to or extend a Term Service Plan. As discussed below, we may
charge you an Early Termination Fee if you deactivate a Term Service Plan before
the end of the term.
Using Services. You agree to not use our Services in an unlawful, fraudulent or
abusive manner. You may not resell or lease Services to anyone. Sprint is not
responsible for any opinions, advice, statements, services applications or other
information provided by third parties and accessible through our various Services,
including the internet. Neither Sprint, its vendors or licensors guarantees the
accuracy, completeness or usefulness of information that is obtained through
these Services. You are responsible for evaluating such content.
You are also responsible for any use of our Services through any wireless device on your
account including, but not limited to, use by children or minors. We strongly recommend
that you closely monitor any such usage.
Changing Services. Changes to Services will generally be effective at the start of
your next full invoicing cycle. In certain instances, the changes may take place
sooner, in which case your invoice will reflect pro-rated charges. Certain changes
may be conditioned upon payment of an Early Termination Fee or certain other
charges.
Termination of Services. Consistent with this Agreement: (a) we may terminate
Services at any time with notice to you and, in certain instances, without notice;
and (b) you may terminate Services at any time with prior notice to us. Except as
otherwise provided in this Agreement, IF YOU TERMINATE YOUR TERM SERVICE
PLAN EARLY, OR WE DO SO FOR GOOD CAUSE, YOU WILL BE REQUIRED TO
PAY THE APPLICABLE EARLY TERMINATION FEE ASSOCIATED WITH YOUR
SERVICES. We will not charge an Early Termination Fee for deactivations
consistent with our Return Policy or for service plans being provided on a month-
to-month basis. If any Services are terminated before the end of your current
invoicing cycle, we will not prorate charges to the date of termination, and you
will not receive a credit or refund for any unused Services.
Wireless Devices, Numbers & E-mail Addresses. We did not manufacture your
wireless device and we are not responsible for any defects or for the acts or
omissions of the manufacturer. The only warranties on your device are any limited
warranties extended by the manufacturer directly to you or passed on to you
through us. Your device may not accept Services directly from any other carrier.
You do not have any rights to any number, e-mail address or other identifier we
may assign to your device or account; you may not modify, change or transfer any
of these except as we allow or as allowed for by law. In certain instances, you may
transfer your number from another carrier to us, or from us to another carrier. We
do not guarantee that transfers to or from us will be successful. If you transfer
your number away from us, the terms of this Agreement (e.g., Early Termination
Section 4B: Terms & Conditions / Warranty
148
Fee, etc.) still apply. If a transfer to Sprint is not successful, you will be
responsible for any discounts provided to you with the purchase of your
device. See our printed in-store materials or visit www.sprintpcs.com for
additional important information on number transfers.
Coverage. Available coverage areas for Services are generally identified in
our mapping brochures and at www.sprintpcs.com. This may include coverage
on our digital network (the “Sprint Nationwide PCS Network”) as well as
coverage we make available to you through agreements with other carriers
(“off network” or “roaming” coverage). All coverage maps are high level
representations of outdoor coverage and there are gaps in coverage within areas
shown as covered on the maps. Coverage is not available everywhere, nor can we
guarantee you will receive coverage at all times, or without interruptions or delays
(e.g., dropped calls, blocked calls, etc.) in the coverage areas we identify. Actual
coverage and quality of Services may be affected by conditions within or beyond
our control, including network problems, software, signal strength, your equipment,
structures (including buildings in which you may be located), atmospheric,
geographic, or topographic conditions.
Roaming Coverage. You are roaming anytime your phone indicates that you
are roaming. Roaming coverage is only available with certain devices and,
unless included as part of your Services, will result in additional charges.
Roaming calls placed “manually” (through an operator or with a credit card)
will always incur separate and additional charges. Depending on your phone
settings, you may automatically roam if there is a gap or interruption in
coverage within the Sprint Nationwide PCS Network coverage area and
roaming coverage areas. See your phone guide for how to adjust phone
settings. Certain features and services may not be available in roaming
coverage areas (including PCS Vision, voicemail, call waiting, call
forwarding, etc.).
Charges. Carefully review the terms of your Services. You will be assessed
charges based on the terms of your Services including, without limitation,
monthly recurring charges and charges based on actual usage (e.g., charges
for long distance, roaming, call forwarding, directory assistance, etc.).
Airtime and other time based usage charges are calculated from when your
device first initiates contact with a network until the network connection is
broken, whether or not you were actually successful in connecting to the
intended destination. However, you will not be charged for voice calls that
ring and do not pick up, or if you get a busy signal. For voice calls received
by your device, you are charged from the time shortly before the phone
starts ringing until the call is terminated. You are charged for an entire voice
call based on the time period in which the call is initiated. Partial minutes of
use are rounded up to the next minute.
149
Sprint PCS Vision Charges. Vision usage is measured in bytes, not in minutes.
Bytes are rounded up to kilobytes. Usage rounding occurs at the top of each clock
hour while in a session and at the end of each session and is then charged to you
based on the terms of your Services. Depending on your Services, usage may be
charged against an allowance or on a fixed price per kilobyte. Usage charges may
be rounded up to the next cent at monthly or other intervals. In certain instances,
you may not know that your session has not ended. As long as your device is
connected to our network, you will incur data usage charges. You will be charged
for all data directed to the internet address (or “IP address”) assigned to your
device, regardless of who initiates the activity or whether your device actually
receives the data. This includes, but is not limited to, the amount of data
associated with the particular information/item (e.g. game, ringer, email, etc.),
additional data used in accessing, transporting and routing this information/item
on our network, data from partial or interrupted downloads, re-sent data, and data
associated with unsuccessful attempts to reach websites or use applications.
Based on these and a number of other factors (e.g., the specific application,
network performance, etc.) data used and charged to you will vary widely, even
for the same activity. Estimates of data usage – for example, the size of
downloadable files – will not be accurate or a reliable predictor of actual usage.
Your invoice will not separately identify the number of kilobytes attributable to
your use of specific sites, sessions or services.
Taxes and Surcharges. We invoice you for taxes, fees and other charges levied by
or remitted directly to federal, state, local or foreign governments including,
without limitation, sales, gross receipts, Universal Service, use, and excise taxes. If
you claim any tax exemption, you must provide us with a valid tax-exempt
document. Tax exemptions are not applied retroactively. We also invoice you for
surcharges that we collect and keep to pay for the costs of complying with
government programs such as number pooling and portability, and Enhanced 911
service; these charges are not the taxes nor government imposed assessments.
Invoicing & Payment. Invoicing cycles and dates may change from time to time.
Monthly recurring and related charges for Services are generally invoiced one
invoicing cycle in advance. Other charges are invoiced soon after they are
incurred. Most usage is generally applied to the invoicing cycle in which they are
incurred, but in some instances may be applied to subsequent invoicing cycles.
You are responsible for all charges associated with any device activated on your
account, regardless of who used the device. You must pay all charges by the due
date on the invoice. Past due amounts accrue late charges until paid at the rate of 5%
per month or at the highest rate allowed by law and may result in immediate suspension
of your account. If you agree to any auto-payment option through banking or credit
account, we may initiate payment from the account for all amounts we invoice
you without additional authorization or notice. Based on your credit or payment
history, we may require certain forms of guaranteed payment as a condition of
maintaining Services. If we invoice you for amounts on behalf of a third-party,
payments received are first applied to amounts due to us. You may be charged
additional fees for certain methods of payment and for payments denied by a
Section 4B: Terms & Conditions / Warranty
150
financial institution. Acceptance of payments (even if marked “paid in full”) does
not waive our right to collect all amounts that you owe us.
Disputed Charges. Disputes concerning any charges invoiced must be raised
within 60 days of the date of the invoice. You accept all charges not disputed in
this time period. Disputes can only be made by calling or writing us as directed on
your invoice.
Account Spending Limit & Deposits. We may impose an account spending limit
(“ASL”) on any account without notice. We will notify you of an ASL based on your
credit or payment history and may reduce the ASL at any time with prior notice.
An ASL should not be relied on to manage usage on your account. We may
suspend an account without prior notice when the account balance reaches the
ASL, even if the account is not past due. Services can be restored upon payment of
an amount that brings the account balance below the ASL and any past due
amounts. If we require a deposit for you to establish or maintain an account, we
will hold the deposit as partial guarantee of payment for Services. We may change
the deposit amount at any time with notice for good reason. Except as we allow, a
deposit may not be used to pay any invoice or delay payment. The deposit
amount, the length of time we hold the deposit and changes to the deposit
amount are determined based on your credit and payment history. The rate of
interest, if any, on the deposit is subject to change. We may mix deposits with our
other funds. If your account is terminated for any reason, we may without notice
apply your deposit to any outstanding charges. We may send any remaining
deposit amounts to your last known address within 75 days after account
termination. If the funds are returned to us, you may claim these funds for one
year from the date of return. Any money held during this one-year period will not
accrue interest for your benefit and are subject to a servicing fee charged against
the balance. You forfeit any portion of the money left after the one-year period.
Other Sprint PCS Vision Terms. You will not receive voice calls while using Vision.
Vision is not available for use with server devices or host computer applications,
other systems that drive continuous heavy traffic or data sessions, or as substitutes
for private lines or frame relay connections. Unlimited Vision plans/options may
not be used with Sprint PCS phones or smart phones being used as a modem in
connection with other equipment (e.g., computers, etc.) through use of
connection kits or other phone-to-computer/PDA accessories, or Bluetooth or
other wireless technology. We may terminate services without notice for any
misuse. You may have access to certain games, ringers, screen savers and other
items on our Vision site (“Premium Services”) that are available for an additional
charge. You will be billed for Premium Service purchases on your Sprint PCS
invoice based on the charges as specified at purchase. Subject to the terms of the
content purchased, we may delete premium and non-premium items downloaded
to any storage areas we may provide, including any pictures, games and other
content. We may limit the amount of Premium Services you may purchase in a
specific timeframe (month, week, day, or other time period).
Section 4B: Terms & Conditions / Warranty
151
Voice Command. Calls to 911 or similar emergency numbers cannot be placed
through the Voice Command feature. See our printed in-store materials or visit
www.sprintpcs.com for additional important information on this option.
Wireless Web. Wireless Web Services may be available depending on your device
and Service plan/option. This is not a Vision service. Usage is calculated on
minutes used and generally deducts from your Service plan minutes. See our
printed in-store materials or visit www.sprintpcs.com for additional important
information on this option.
Lost or Stolen Equipment. If your device is lost or stolen, please notify us
immediately by calling 1-888-211-4PCS. You are responsible for all charges incurred
before you notify us of the loss or theft. You agree to cooperate reasonably with us in
investigating suspected unlawful or fraudulent use.
Messaging. You may incur charges in accessing, sending or receiving messages on
your device. We may impose limits on the number of voicemail, text, email or
other messages that can be retained through your account. Indicators of messages
on your device, including mailbox icons, may not always provide an up to date
indication of new messages and you may at times need to manually reset or clear
your mailbox indicator. Legitimate messages may be interrupted by software
aimed at prevention of SPAM or similar messages.
Caller ID. If you do not want people you call to receive the number assigned to
your phone, call us at 1-888-211-4PCS for information about automatic Caller ID
blocking. The number assigned to your phone can be blocked on a per-call basis
by dialing *67 + Destination Number + TALK (or similar key). Caller ID blocking is
not available when using Vision or Wireless Web services.
TTY Access. A TTY (also known as TDD or Text Telephone) is a
telecommunications device that allows people who are deaf or hard of hearing, or
who have speech or language disabilities, to communicate by telephone. TTY
doesn't work with all devices. If you have a TTY-capable device, it may not
function effectively, or at all, when attempting 911 calls and should not be relied
on for such calls.
Disclaimer of Warranties. WE MAKE NO REPRESENTATIONS OF WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING (TO THE EXTENT ALLOWED BY LAW) ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE CONCERNING YOUR SERVICES OR WIRELESS DEVICE. WE DO NOT
PROMISE UNINTERRUPTED OR ERROR-FREE SERVICES AND YOU AGREE TO
HOLD US HARMLESS FOR ALL SUCH PROBLEMS.
Limitation of Liability. Neither we nor our vendors, suppliers or licensors are
liable for any damages arising out of or in connection with any: (a) act or omission
by you, or another person or company; (b) providing or failing to provide
Services, including deficiencies or problems with your wireless device, our
network coverage or Services (e.g., dropped, blocked, interrupted calls/messages,
etc.); (c) traffic or other accidents, or any health-related claims allegedly arising
from the use of Services, any wireless devices or related accessories; (d) content
or information accessed while using our Services, such as through the internet;
Section 4B: Terms & Conditions / Warranty
152
(e) interruption or failure in accessing or attempting to access emergency services
from your phone, including through 911, E911 or otherwise; or (f) events due to
factors beyond our control, including acts of God (including, without limitation,
weather-related phenomena, fire or earthquake), war, riot, strike, or orders of
governmental authority. In the event we are found to be responsible to you for monetary
damages relating to the Services (including wireless devices), you agree that any such
damages will not exceed the pro-rated monthly recurring charge for your Services during
the affected period.
NO CONSEQUENTIAL OR OTHER DAMAGES. UNDER NO CIRCUMSTANCES ARE
WE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL
DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR IN
CONNECTION WITH PROVIDING OR FAILING TO PROVIDE SERVICES, PHONES
OR OTHER EQUIPMENT USED IN CONNECTION WITH THE SERVICES,
INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF BUSINESS, OR
COST OF REPLACEMENT PRODUCTS AND SERVICES. THIS SECTION SURVIVES
TERMINATION OF THIS AGREEMENT.
MANDATORY ARBITRATION OF DISPUTES. INSTEAD OF SUING IN COURT, YOU
AND SPRINT AGREE TO ARBITRATE ANY AND ALL CLAIMS, CONTROVERSIES
OR DISPUTES AGAINST EACH OTHER ARISING OUT OF OR RELATING TO THIS
AGREEMENT, INCLUDING, WITHOUT LIMITATION, THE SERVICES, ANY
PHONES/EQUIPMENT, OR ADVERTISING, EVEN IF IT ARISES AFTER YOUR
SERVICES HAVE TERMINATED, AND INCLUDING CLAIMS YOU MAY BRING
AGAINST SPRINT'S EMPLOYEES, AGENTS, AFFILIATES OR OTHER
REPRESENTATIVES, OR THAT SPRINT MAY BRING AGAINST YOU (“CLAIMS”).
THE FEDERAL ARBITRATION ACT APPLIES TO THIS AGREEMENT AND ITS
PROVISIONS, NOT STATE LAW, GOVERN ALL QUESTIONS OF WHETHER A
CLAIM IS SUBJECT TO ARBITRATION. THIS PROVISION DOES NOT PREVENT
EITHER YOU OR SPRINT FROM BRINGING APPROPRIATE CLAIMS IN SMALL
CLAIMS COURT, BEFORE THE FEDERAL COMMUNICATIONS COMMISSION OR A
STATE PUBLIC UTILITIES COMMISSION.
YOU AND SPRINT FURTHER AGREE THAT NEITHER SPRINT NOR YOU WILL
JOIN ANY CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY IN A
LAWSUIT, ARBITRATION OR OTHER PROCEEDING; THAT NO CLAIM EITHER
SPRINT OR YOU HAS AGAINST THE OTHER SHALL BE RESOLVED ON A CLASS-
WIDE BASIS; AND THAT NEITHER SPRINT NOR YOU WILL ASSERT A CLAIM IN A
REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE. IF FOR ANY
REASON THIS ARBITRATION PROVISION DOES NOT APPLY TO A CLAIM, WE
AGREE TO WAIVE TRIAL BY JURY.
A single arbitrator engaged in the practice of law will conduct the arbitration. The
arbitration will be filed with and the arbitrator will be selected according to the
rules of either JAMS or the National Arbitration Forum (“NAF”), or, alternatively, as
we may mutually agree. We agree to act in good faith in selecting an arbitrator.
The arbitration will be conducted by and under the then-applicable rules of JAMS
or NAF, wherever the arbitration is filed or, if the arbitrator is chosen by mutual
agreement of the parties, the then-applicable rules of JAMS will apply unless the
Section 4B: Terms & Conditions / Warranty
153
parties agree otherwise. All expedited procedures prescribed by the applicable
rules will apply. We agree to pay our respective arbitration costs, except as
otherwise required by rules of JAMS or NAF, as applicable, but the arbitrator can
apportion these costs as appropriate. The arbitrator's decision and award is final
and binding, and judgment on the award may be entered in any court with
jurisdiction.
If any party files a judicial or administrative action asserting a claim that is subject
to arbitration and another party successfully stays such action or compels
arbitration, the party filing that action must pay the other party's costs and
expenses incurred in seeking such stay or compelling arbitration, including
attorneys' fees.
If any portion of this Mandatory Arbitration of Disputes section is determined to
be invalid or unenforceable, the remainder of the Section remains in full force and
effect.
Miscellaneous. You may notify us by calling us at 1-888-211-4PCS, or use that
number to get our current address for written notice. We may send you notice to
your last known address in our invoicing records, or by calling leaving you a voice
message on your wireless device or home phone. Properly addressed written
notice is effective three days after deposit in the U.S. mail, postage prepaid. This
Agreement is governed by and must be construed under federal law and the laws
of the State of Kansas, without regard to choice of law principles. If either of us
waives or fails to enforce any requirement under this Agreement in any one
instance, that does not waive our right to later enforce that requirement. If any
part of this Agreement is held invalid or unenforceable, the rest of this Agreement
remains in full force and effect. Section headings are for descriptive, non-
interpretive purposes only. You may not assign this Agreement to any other
person or entity without our prior written approval. This Agreement (including
any referenced documents and attachments) makes up the entire agreement
between us and replaces all prior written or spoken agreements.
Section 4B: Terms & Conditions / Warranty
154
Manufacturer’s Warranty
Nokia One-Year Limited Warranty
Nokia Inc. (“Nokia”) warrants that this cellular phone (“Product”) is free from
defects in material and workmanship that result in Product failure during normal
usage, according to the following terms and conditions:
1
The limited warranty for the Product extends for ONE (1) year beginning on the
date of the purchase of the Product. This one year period is extended by each
whole day that the Product is out of your possession for repair under this warranty.
2
The limited warranty extends only to the original purchaser (“Consumer”) of the
Product and is not assignable or transferable
to any subsequent purchaser/end-user.
3
4
The limited warranty extends only to Consumers who purchase the Product in
the United States of America.
During the limited warranty period, Nokia will repair, or replace, at Nokia’s sole
option, any defective parts, or any parts that will not properly operate for their
intended use with new or refurbished replacement items if such repair or
replacement is needed because of product malfunction or failure during
normal usage. No charge will be made to the Consumer for any such parts.
Nokia will also pay for the labor charges incurred by Nokia in repairing or
replacing the defective parts. The limited warranty does not cover defects in
appearance, cosmetic, decorative or structural items, including framing, and
any non-operative parts. Nokia’s limit of liability under the limited warranty
shall be the actual cash value of the Product at the time the Consumer returns
the Product for repair, determined by the price paid by the Consumer for the
Product less a reasonable amount for usage. Nokia shall not be liable for any
other losses or damages. These remedies are the Consumer’s exclusive
remedies for breach of warranty.
5
6
Upon request from Nokia, the Consumer must prove the date of the original
purchase of the Product by a dated bill of sale or dated itemized receipt.
The Consumer shall bear the cost of shipping the Product to Nokia in
Melbourne, Florida. Nokia shall bear the cost of shipping the Product back to
the Consumer after the completion of service under this limited warranty.
7
The Consumer shall have no coverage or benefits under this limited warranty
if any of the following conditions are applicable:
a) The Product has been subjected to abnormal use, abnormal conditions,
improper storage, exposure to moisture or dampness, unauthorized
modifications, unauthorized connections, unauthorized repair, misuse,
neglect, abuse, accident, alteration, improper installation, or other acts
which are not the fault of Nokia, including damage caused by shipping.
b) The Product has been damaged from external causes such as collision
with an object, or from fire, flooding, sand, dirt, windstorm, lightning,
earthquake or damage from exposure to weather conditions, an Act of
God, or battery leakage, theft, blown fuse, or improper use of any
Section 4B: Terms & Conditions / Warranty
155
electrical source, damage caused by computer or internet viruses, bugs,
worms, Trojan Horses, cancelbots or damage caused by the connection to
other products not recommended for interconnection by Nokia.
c) Nokia was not advised in writing by the Consumer of the alleged defect
or malfunction of the Product within fourteen (14) days after the
expiration of the applicable limited warranty period.
d) The Product serial number plate or the accessory data code has been
removed, defaced or altered.
e) The defect or damage was caused by the defective function of the cellular
system or by inadequate signal reception by the external antenna, or
viruses or other software problems introduced into the Product.
8
Nokia does not warrant uninterrupted or error-free operation of the Product. If
a problem develops during the limited warranty period, the Consumer shall take
the following step-by-step procedure:
a) The Consumer shall return the Product to the place of purchase for repair
or replacement processing.
b) If “a” is not convenient because of distance (more than 50 miles) or for other
good cause, the Consumer shall ship the Product prepaid and insured to:
Nokia Inc., Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL 32901
c) The Consumer shall include a return address, daytime phone number
and/or fax number, complete description of the problem, proof of
purchase and service agreement (if applicable). Expenses related to
removing the Product from an installation are not covered under this
limited warranty.
d) The Consumer will be billed for any parts or labor charges not covered by
this limited warranty. The Consumer will be responsible for any expenses
related to reinstallation of the Product.
e) Nokia will repair the Product under the limited warranty within 30 days
after receipt of the Product. If Nokia cannot perform repairs covered
under this limited warranty within 30 days, or after a reasonable number
of attempts to repair the same defect, Nokia at its option, will provide a
replacement Product or refund the purchase price of the Product less a
reasonable amount for usage. In some states the Consumer may have the
right to a loaner if the repair of the Product takes more than ten (10) days.
Please contact the Customer Service Center at Nokia at the telephone
number listed at the end of this warranty if you need a loaner and the repair
of the Product has taken or is estimated to take more than ten (10) days.
f) If the Product is returned during the limited warranty period, but the
problem with the Product is not covered under the terms and conditions
of this limited warranty, the Consumer will be notified and given an
estimate of the charges the Consumer must pay to have the Product
repaired, with all shipping charges billed to the Consumer. If the estimate
Section 4B: Terms & Conditions / Warranty
156
is refused, the Product will be returned freight collect. If the Product is
returned after the expiration of the limited warranty period, Nokia’s
normal service policies shall apply and the Consumer will be responsible
for all shipping charges.
9
You (the Consumer) understand that the product may consist of refurbished
equipment that contains used components, some of which have been
reprocessed. The used components comply with Product performance and
reliability specifications.
10 ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A
PARTICULAR PURPOSE OR USE, SHALL BE LIMITED TO THE DURATION OF
THE FOREGOING LIMITED WRITTEN WARRANTY. OTHERWISE, THE
FOREGOING LIMITED WARRANTY IS THE CONSUMER’S SOLE AND
EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED. NOKIA SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL,
PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED
TO LOSS OF ANTICIPATED BENEFITS OR PROFITS, LOSS OF SAVINGS OR
REVENUE, LOSS OF DATA, PUNITIVE DAMAGES, LOSS OF USE OF THE
PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF
ANY SUBSTITUTE EQUIPMENT OR FACILITIES, DOWNTIME, THE CLAIMS OF
ANY THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY,
RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING
FROM BREACH OF THE WARRANTY, BREACH OF CONTRACT, NEGLIGENCE,
STRICT TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF
NOKIA KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. NOKIA SHALL
NOT BE LIABLE FOR DELAY IN RENDERING SERVICE UNDER THE LIMITED
WARRANTY, OR LOSS OF USE DURING THE PERIOD THAT THE PRODUCT IS
BEING REPAIRED.
11 Some states do not allow limitation of how long an implied warranty lasts, so
the one year warranty limitation may not apply
to you (the Consumer). Some states do not allow the exclusion
or limitation of incidental and consequential damages, so certain
of the above limitations or exclusions may not apply to you (the Consumer).
This limited warranty gives the Consumer specific legal rights and the
Consumer may also have other rights which vary from state to state.
12 Nokia neither assumes nor authorizes any authorized service center or any
other person or entity to assume for it any other obligation or liability beyond
that which is expressly provided for in this limited warranty including the
provider or seller of any extended warranty or service agreement.
13 This is the entire warranty between Nokia and the Consumer,
and supersedes all prior and contemporaneous agreements or understandings,
oral or written, relating to the Product, and
no representation, promise or condition not contained herein shall modify
these terms.
14 This limited warranty allocates the risk of failure of the Product between the
Consumer and Nokia. The allocation is recognized by the Consumer and is
reflected in the purchase price.
15 Any action or lawsuit for breach of warranty must be commenced within
Section 4B: Terms & Conditions / Warranty
157
eighteen (18) months following purchase of the Product.
16 Questions concerning this limited warranty may be directed to:
Nokia Inc.
Attn: Customer Service
7725 Woodland Center Blvd., Ste. 150
Tampa, FL 33614
Telephone: 1-888-NOKIA-2U (1-888-665-4228)
Facsimile: (813) 287-6612
TTY/TDD Users Only: 1-800-24-NOKIA (1-800-246-6542)
17 The limited warranty period for Nokia supplied attachments
and accessories is specifically defined within their own
warranty cards and packaging.
© 2004 Sprint. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint,
the diamond logo design, and all other Sprint marks referenced herein are trademarks of Sprint
Communications Company L.P. Nokia and Pop-Port are trademarks of Nokia Corporation. All other trademarks
are property of their respective owners.
Section 4B: Terms & Conditions / Warranty
158
call restrictions 50
call waiting 113
calling cards 98
calls
answering 24
Consumer Information on
contacts
assigning a ringer 81
calling a number from 27
editing entries 79
finding entries 76
Index
A
accessories 20
alarm
calendar event 84
voice memo 88
alert notification
calendar event 84
call waiting 113
changing service areas 38
B
battery
capacity 17
charging 19
installing 18
D
desktop charger 20
dialing
C
calendar 84
call logs
erasing 73
prepending a phone number 73
viewing 71
speed dialing 28
voice-activated 94
display settings 39
E
earpiece volume 37
entering text
ABC mode 32
selecting an input mode 29
exchange rate calculator 89
Index
159
F
missed call 25
G
O
games
one-touch dialing
playing 100
P
H
passwords for Sprint PCS
accounts 5
phone book
assigning a ringer 81
calling a number from 27
editing entries 79
erasing 52
finding entries 76
profile
I
Introduction ii
K
key functions 11
key tone 37
L
language setting 46
location setting 42
M
menu diagram
R
ringer types
ringer volume 37
ringers
analog networks 55
call guard 58
Contacts 67
Messaging 62
menus
viewing 61
missed call notification 25
other digital networks 54
N
notification
Index
160
S
making a call using 95
safety 122
special numbers 51
split timing 91
Sprint PCS Services
call waiting 113
notification 103
retrieving 105
volume
settings 37
Operator Services 7
Sprint PCS Voice Command 117
split timing 91
symbols 12
W
wallpaper
turning off 40
T
talk time 17
Terms and Conditions 147
text greeting 39
theme color 41
three-way calling 114
time and date setting 34
turning your phone on and off 16
U
V
voice commands
voice memos 87
Index
161
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