Maxtor Computer Drive 20255400 User Manual

ATA HARD DRIVE  
Installation Guide  
P/N: 20255400  
 
Warranty Registration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i  
1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
Handling the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
Important Notice for Drives Larger than 137 GB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Installing the Drive with an Ultra ATA PCI Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
2 Installing the Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Removing the System Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Setting the Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Mounting the Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Attaching the Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Configuring the System BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
3 Formatting the Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Installing a New Boot Drive (Windows 98, Me). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Installing a New Boot Drive (Windows 2000, XP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Installing an Additional Storage Drive or Replacement Boot Drive . . . . . . . . . . . . . . . . . . . . . 20  
Using a Drive Larger than 137 GB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
4 Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Contacting Maxtor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
 
Warranty Registration Information  
Before installing the hard drive, please write down the 8 character serial number and the 14 digit part number  
information. If you ever need to contact Maxtor Support, you must provide this information about your hard  
drive prior to assistance.  
Several hard drive models are illustrated below to help you identify where these numbers are located. Use the  
drawing that looks like your hard drive, then locate the part and serial numbers from your hard drive and write  
these numbers in the space provided.  
Part Num ber  
Serial Num ber  
Part Num ber  
Serial Num ber  
Part Num ber  
Serial Num ber  
Part Num ber (P/N):  
Serial Num ber (S/N):  
i
Warranty Registration Information  
 
Getting Started  
Thank you for selecting a Maxtor hard drive storage product. This  
1
installation guide will lead you through the installation of your hard drive.  
Maxtor ATA  
Hard Drive  
Ultra ATA  
Interface Cable  
The Maxtor Hard Drive Kit includes the components shown in Figure 1.  
Your computer may need some or all of these parts to complete the  
installation. You will also need the tools shown in Figure 2 on page 2  
including a full version of your operating system to install the hard drive  
in your computer.  
®
MaxBlast  
MaxBlast® CD  
Mounting Screws  
Handling the Hard Drive  
Your hard drive should be handled with care during unpacking and  
installation. Damage to hard drives is typically caused by rough  
handling, shock, vibration, or electrostatic discharge (ESD). Be aware of  
the following precautions when unpacking and handling your hard drive:  
• Save the packing materials in case you need to return your hard drive.  
This Installation  
Guide  
• Allow the hard drive to reach room temperature before opening  
the anti-static bag.  
Figure 1  
Included in this Kit  
• Handle the hard drive by its sides. Do not touch the circuit board  
electronics on the bottom of the hard drive.  
• Do not connect or disconnect any hard drive cables when the  
system is powered on.  
• Do not drop, jar, or bump the hard drive.  
Getting Started  
 
1
Important Notice for Drives Larger than 137 GB  
Some systems do not properly support the full capacity of an internal drive  
larger than 137 GB. To ensure proper installation, read “Using a Drive  
Larger than 137 GB” on page 22 before setting up the drive.  
1
System User Manual  
Installing the Drive with an Ultra ATA PCI Card  
If you are installing this hard drive with an Ultra ATA-compatible PCI  
adapter card (such as the Maxtor Ultra ATA/133 PCI Card or Maxtor  
SATA/150 PCI Card), use the ATA card documentation to install the  
card before installing the hard drive. Some older systems require the  
use of an ATA card to fully recognize higher capacity hard drives.  
Operating System  
CD and Boot Disk  
Back Up Your Data  
Protect your data by backing up existing hard drives before installing  
your new Maxtor hard drive.  
Philips Screwdriver  
Small Needle-Nose Pliers  
Figure 2  
Required Tools  
2
Getting Started  
 
Installing the Drive in a Macintosh  
If you are installing a drive larger than 137 GB in most Mac  
models, you must connect the drive to a Mac-compatible  
Ultra ATA/133 PCI card to access the full capacity of the  
drive. See “Using a Drive Larger than 137 GB” on page 22 for  
more information.  
1
If you have a system older than the Power Mac G4, Maxtor  
recommends that you attach your drive to a Mac-compatible ATA PCI  
card (not included) instead of the on-board ATA controller. If you  
choose to connect the drive to the Mac's built-in ATA port, you  
should use the ATA cable provided with the Mac rather than the one  
included with this kit.  
For detailed information on mounting an internal drive in your  
If you have a Power Mac G4 (Mirrored Drive Doors) system, the  
jumpers on additional hard drives attached to the built-in ATA ports  
must be set to cable select, not to master or slave.  
You can format (initialize) and partition the drive using the Apple Drive  
Setup Utility (for Mac OS 8.6 or higher) or the Apple Disk Utility (for  
Mac OS X). Note that on all beige Power Mac G3 systems (Desktop,  
Minitower, All-In-One) and some iMac models (333MHz G3 and  
slower), Mac OS X can only be installed on a partition that is within the  
first 8 GB of the drive.  
Getting Started  
 
3
1
intentionally blank page  
4
Getting Started  
 
Installing the Hard Drive  
This chapter describes how to physically install the hard drive in your  
computer. The installation steps are as follows:  
• Remove the system cover.  
2
• Set the jumper.  
• Mount the hard drive in your computer.  
• Attach the cables.  
• Configure the BIOS (Windows-based systems only).  
Removing the System Cover  
1. Turn your computer off.  
2. Unplug your system from the electrical outlet.  
3. Remove the cover from your system case. Refer to your system  
user manual for instructions on removing the cover, or obtain the  
services of a qualified installation technician.  
4. Attach a grounding strap or touch a metal portion of your  
computer case. This will ground you to minimize the risk of  
exposing the hard drive to electrostatic discharge.  
Figure 3  
Removing the System Cover  
Installing the Hard Drive  
 
5
Setting the Jumper  
Most Maxtor hard drives come preconfigured with a jumper (Figure 4) in  
the cable select or master position. Maxtor recommends using the cable  
select jumper position in most situations for ease of configuration.  
Figure 4  
A Jumper  
2
1. After removing the drive from its anti-static bag, match the jumper  
block on the rear of the drive to one of the jumper block styles  
shown in Figure 6. If you are unable to match your drive jumper  
block to one of the styles shown, refer to the jumper settings dia-  
gram on the drive label.  
Determine the jumper style and settings  
using Figure 6 on page 7 or the diagram on  
the drive label.  
2. Configure the drive as cable select (CS) by using pliers to move the  
jumper into the appropriate position on the jumper block.  
To properly configure cable select, all devices on the same ATA cable  
must use the cable select jumper setting and be connected with a 40-  
pin Ultra ATA cable like the one included. Before installing a new hard  
drive on an ATA cable with an existing device, confirm that the existing  
device is configured as cable select. Jumper settings may be printed  
on the device; however, you may need to consult the device  
documentation or contact the manufacturer.  
Style A1  
Style A2  
Style B  
Older systems that do not support Ultra ATA/66 or are dated prior  
to November 1998 may not be able to use the cable select jumper  
option. If you are uncertain whether your system can use the cable  
select option, consult your system manual, contact the system  
manufacturer, or use the master/slave jumper settings instead.  
Figure 5  
Common Jumper Blocks  
6
Installing the Hard Drive  
 
In a master/slave setup, the boot drive should be configured as master  
and connected to the black connector at the end of the ATA cable. If  
you are attaching a second drive to the same ATA cable, it should be  
configured as slave and plugged into the gray connector.  
2
Style A1  
DiamondMax 16)  
Style A2  
DiamondMax Plus 9)  
Style B  
(Includes  
(Includes  
(Includes DiamondMax  
Plus 8 and Fireball 3)  
Master  
Slave  
Master  
Slave  
Cable  
Select  
Cable  
Select  
Figure 6  
Jumper Block Positions  
Installing the Hard Drive  
 
7
Mounting the Hard Drive  
Before mounting the hard drive in your system, determine whether  
you are installing the hard drive in a 3.5-inch or 5.25-inch device bay.  
If you are unable to locate an available device bay in your computer,  
consult your system manual or contact the system manufacturer.  
2
3.5-inch Device Bay Installation  
Many systems have an available 3.5-inch bay located adjacent to the  
floppy drive.  
Mount the hard drive in the 3.5-inch bay using the screws  
provided. (Figure 7)  
Some systems may not have enough room to plug in the cables  
after the hard drive is mounted. You may need to attach the ATA  
and power supply cables first.  
Figure 7  
Typical 3.5-inch Device Bay Installation  
5.25-inch Device Bay Installation  
When installing the hard drive in a 5.25-inch bay (such as where CD-ROM  
drives are typically installed), you first need to attach mounting brackets  
(not included) to the hard drive. Mounting brackets are included in the  
(U.S. residents only) or at your local computer store.  
1. Attach the mounting brackets to the hard drive using the  
Figure 8  
screws included with this kit (Figure 8). Be sure not to over-  
Mounting the Brackets on the Hard Drive  
8
Installing the Hard Drive  
 
tighten the screws as this will strip the threads in the drive's  
housing.  
2. Mount the hard drive in the 5.25-inch bay using the screws  
provided with the mounting brackets. Mount the hard drive as  
close to the bottom of the device bay as possible with the label  
facing up.  
2
3. Once you have attached the brackets to the hard drive, mount  
the hard drive in the 5.25-inch bay using the screws provided  
with the mounting brackets. Mount the hard drive as close to the  
bottom of the device bay as possible with the label facing up.  
Installing the Hard Drive  
 
9
Attaching the Cables  
ATA connectors are keyed to  
prevent improper insertion.  
Do not rock or force ATA  
connectors into place.  
An Ultra ATA cable no longer than 18 inches is recommended for all  
UDMA-capable hard drives and is required for hard drives configured  
as cable select. Maxtor strongly recommends using the Ultra ATA  
cable included in this package for maximum compatibility.  
2
1. Locate an available ATA connector on the motherboard or an  
installed ATA PCI adapter card. If you are unable to locate this con-  
nector, consult the user manual for your system or ATA adapter card.  
2. Plug the blue connector on the provided Ultra ATA cable straight  
into the ATA connector on your motherboard or ATA adapter card.  
ATA Interface  
Cable  
Slave (Gray)  
Master  
(Black)  
Power Supply  
Cable  
Motherboard  
or PCI (Blue)  
Figure 9  
Connecting the Cables  
10  
Installing the Hard Drive  
 
3. If two drives will be connected to the ATA cable:  
• The existing boot drive should be plugged into the black  
connector on the cable  
2
• The new drive should be plugged into the gray connector.  
If the new drive will be the only device on the ATA cable, plug it  
4. Connect power cables to all devices plugged into the ATA cable.  
Primary Master, 0  
(Boot Drive)  
Typical ATA Device Configurations  
Most systems are capable of holding four ATA/IDE devices, two  
devices on the primary cable and two devices on the secondary cable.  
Typical configurations are as follows:  
New System or Failed Boot Drive  
(See “Installing a New Boot Drive (Windows 98, Me)” on page 16.)  
Secondary Master,  
0 (CD-ROM)  
Cable Position  
Device  
Secondary Slave, 1  
(Open)  
Primary Slave, 1  
(Additional  
Primary Master, 0:  
Primary Slave, 1:  
Boot Drive (New Maxtor Drive)  
No Device  
Storage)  
Secondary  
Motherboard  
Connection  
Secondary Master, 0:  
Secondary Slave, 1:  
CD/DVD Drive  
No Device  
Motherboard  
Connection  
Figure 10  
Typical Device Configuration  
Installing the Hard Drive  
 
11  
Replacement Boot Drive (Windows 98, Me, 2000, XP)” on page 20.)  
Cable Position  
Device  
Primary Master, 0:  
Primary Slave, 1:  
Secondary Master, 0:  
Secondary Slave, 1:  
Boot Drive  
2
Additional Storage Drive (New Maxtor Drive)  
CD/DVD Drive  
No Device  
Existing System with Two ATAPI (CD/DVD/Zip) Drives  
Cable Position  
Device  
Primary Master, 0:  
Primary Slave, 1:  
Secondary Master, 0:  
Secondary Slave, 1:  
Boot Drive  
Additional Storage Drive (New Maxtor Drive)  
CD/DVD Drive #1  
CD/DVD Drive #2  
Existing System with Single ATAPI (CD/DVD/Zip) Drive and  
Previously Installed Additional Storage Device  
(See Figure 10 and “Installing an Additional Storage Drive or  
Replacement Boot Drive (Windows 98, Me, 2000, XP)” on page 20.)  
Cable Position  
Device  
Primary Master, 0:  
Primary Slave, 1:  
Secondary Master, 0:  
Secondary Slave, 1:  
Boot Drive  
Additional Storage Drive (Previously Installed)  
Additional Storage Drive (New Maxtor Drive)  
CD/DVD Drive  
12  
Installing the Hard Drive  
 
Configuring the System BIOS  
Before partitioning and formatting your hard drive, you must tell the  
system what type of hardware you are using. This is referred to as  
configuring the system BIOS. Your computer system provides an initial  
setup utility (CMOS Setup) for this purpose. Some system BIOSes  
may auto-detect your Maxtor hard drive and will identify it on screen as  
the system boots. If this is the case, proceed to “Formatting the Hard  
Drive” on page 15.  
2
Every system BIOS is different. The instructions supplied in this  
section are not meant to be followed word for word, but are  
provided as a guideline. Refer to your system manual or contact  
the system manufacturer for specific information about the BIOS.  
Figure 11  
Typical BIOS Setup Message  
1. Turn on the monitor.  
2. Power on the system and look for an on-screen message  
(Figure 11) indicating which function key to press to enter  
Setup. The function keys used for entering BIOS setup vary  
between manufacturers. The most common Setup function keys  
are F1, F2, and DEL.  
On some systems, the function key message may disappear  
before you can read it. To pause the system boot so you can  
read the message, press the Pause/Break key after the memory  
count. The Pause/Break key is usually located in the upper right  
Installing the Hard Drive  
 
13  
corner of your keyboard. (Figure 12) Press Enter to resume  
system boot.  
Some monitors are slow to display text during boot, so you may  
need to restart the computer to read the message.  
2
3. Immediately after the function key message appears, press  
the indicated key to enter Setup. Within the BIOS Setup utility,  
navigation is limited to keyboard commands. The active function  
keys are usually Esc, Tab, Page Up, Page Down, Enter, +, -,  
spacebar, number, and arrow keys. The BIOS Setup utility usually  
has keyboard instructions located somewhere on the screen.  
Figure 12  
Pause/Break Key on a Keyboard  
4. Upon entering Setup, highlight the Auto-Detect IDE HDD/Hard  
Drives option (if displayed) and press Enter. This will allow the  
system to automatically detect the devices on your primary and  
secondary ATA channels. If there is no Auto-Detect option  
available, choose Standard CMOS.  
If you are unable to locate the function key message to enter  
CMOS Setup or are experiencing difficulty with hard drive  
detection in the BIOS, refer to your system manual or contact  
the system manufacturer.  
5. After the hard drives are detected, save the settings.  
6. Exit Setup and power off the system.  
14  
Installing the Hard Drive  
 
Formatting the Hard Drive  
software, rather than FDISK or the Windows Disk Management tool, to  
Drives Larger than 137 GB: To avoid  
data loss, do not create partitions  
larger than 137 GB on your drive  
unless it is attached to an Ultra ATA/  
133 PCI card or your system is capable  
of properly accessing the full capacity  
of drives larger than 137 GB. See  
“Using a Drive Larger than 137 GB”  
on page 22 for more information.  
3
• New system with boot drive installation or replacing a failed boot  
• Existing system with original boot drive and you want to copy all  
your data to the new hard drive to use it as a boot drive. See  
“Installing an Additional Storage Drive or Replacement Boot Drive  
(Windows 98, Me, 2000, XP)” on page 20.  
Some system BIOSes incorporate a  
quick boot feature that automatically  
changes the boot sequence to boot  
from a hard disk with a valid boot  
partition. After formatting a drive with  
MaxBlast, it may be necessary for you  
to change the boot sequence in the  
system BIOS to boot from the  
Windows CD.  
• Existing system with original boot drive and you want to use your  
new hard drive as additional storage only. See “Installing an Addi-  
tional Storage Drive or Replacement Boot Drive (Windows 98, Me,  
2000, XP)” on page 20.  
Formatting the Hard Drive  
 
15  
To boot from the MaxBlast CD, you  
may need to change the boot  
Installing a New Boot Drive (Windows 98, Me)  
This section provides instructions for installing the hard drive in a new  
system as the boot drive or for replacing a failed boot drive in an  
existing system using the DOS version of MaxBlast. If your existing  
Windows boot drive is working properly, Maxtor recommends using  
the Windows version of MaxBlast instead.  
sequence or boot order settings in your  
system BIOS to “Floppy > CDROM >  
IDE-0” or “A, CDROM, C.” Depending  
on your BIOS type (AMI, Award,  
Phoenix), the boot sequence settings  
may be located on the main setup  
screen or under the BIOS FEATURES  
SETUP or ADVANCED CMOS SETUP  
menus.  
1. Insert the MaxBlast CD in the CD-ROM drive and restart the  
3
system.  
If your system cannot boot from a CD,  
you can create a bootable MaxBlast  
diskette by inserting the MaxBlast CD  
into a system running Windows and  
choosing Create MaxBlast Installation  
Diskette from the menu. If you have  
dual optical (CD/DVD) drives, try  
2. When MaxBlast asks if you would like to prepare the drive for use  
in your system, click Yes.  
3. Select your operating system, then choose easy installation  
and allow MaxBlast to partition and format the drive using the  
standard partitions option. Your hard drive is automatically  
partitioned to the largest capacity by default. The hard drive is  
assigned a single drive letter if installing Windows 98 or newer  
operating system.  
booting from the other optical drive.  
The DOS version of MaxBlast does not  
currently support USB mouse or  
keyboard input unless supported by  
your system BIOS. If you have a USB  
keyboard and/or mouse, you may need  
to connect a PS/2 mouse or keyboard  
to your system temporarily to navigate  
through the program. MaxBlast for  
DOS can be operated from the  
4. When finished partitioning and formatting the hard drive, eject all  
CDs or floppy disks and restart the system.  
keyboard using the Tab, Enter/Return,  
and arrow keys.  
16  
Formatting the Hard Drive  
 
 
5. If your system boots to a message:  
No OS found  
Insert the OS setup disk, then press any key.  
Insert your Windows boot diskette and press any key.  
If your system boots to a blue banner: (Figure 13)  
Press the spacebar, insert your Windows boot diskette, and press  
the spacebar again.  
3
6. Select the option to start the computer with CD-ROM support  
Press spacebar to boot from diskette or  
Press C to boot from CD-ROM  
so that Windows Setup can access the CD-ROM drive.  
Figure 13  
Maxtor Banner  
After the system boot disk finishes loading, you should see the A:\  
prompt. Above the prompt, you should also see a line saying Drive  
X: = Driver MSCD001 unit 0 where X is the drive letter assigned to  
the CD-ROM drive. Depending on how many devices are  
connected to the ATA/IDE cables, the assigned CD-ROM drive  
letter could be D, E, F, etc.  
7. Note the CD-ROM drive letter, and insert your Windows CD in  
the CD-ROM drive.  
8. At the A:\ prompt, type X: (where X is the CD-ROM drive letter)  
and press Enter.  
9. At the X:\ prompt, type SETUP and press Enter. Follow the  
onscreen instructions to install Windows.  
Formatting the Hard Drive  
 
17  
To boot from the MaxBlast CD, you  
may need to change the boot sequence  
or boot order settings in your system  
BIOS to “Floppy > CDROM > IDE-0” or  
“A, CDROM, C.” Depending on your  
BIOS type (AMI, Award, Phoenix), the  
boot sequence settings may be located  
on the main setup screen or under the  
BIOS FEATURES SETUP or  
Installing a New Boot Drive (Windows 2000, XP)  
existing system using the DOS version of MaxBlast. If your existing  
Windows boot drive is working properly, Maxtor recommends using  
the Windows version of MaxBlast instead.  
If you are installing Windows XP, you can format the drive with  
the Quick Format feature in Windows Setup instead of MaxBlast.  
It is only necessary to use MaxBlast if Windows Setup is unable  
to recognize the full capacity of the drive due to BIOS and  
operating system limitations such as the 137 GB barrier (“Using  
a Drive Larger than 137 GB” on page 22). In these situations, the  
Advanced option in MaxBlast will allow you to format the full  
capacity of the drive.  
ADVANCED CMOS SETUP menus.  
3
If your system cannot boot from a CD,  
you can create a bootable MaxBlast  
diskette by inserting the MaxBlast CD  
into a system running Windows and  
choosing Create MaxBlast Installation  
Diskette from the menu. If you have  
dual optical (CD/DVD) drives, try  
booting from the other optical drive.  
To install Windows 2000 or XP from CD-ROM  
1. Insert the MaxBlast CD in the CD-ROM drive and reboot your  
The DOS version of MaxBlast does not  
currently support USB mouse or  
keyboard input unless supported by  
your system BIOS. If you have a USB  
keyboard and/or mouse, you may need  
to connect a PS/2 mouse or keyboard  
to your system temporarily to navigate  
through the program. MaxBlast for  
DOS can be operated from the  
system.  
2. When MaxBlast asks if you would like to prepare the drive for use  
on your system, click yes.  
3. Select your operating system, then choose easy installation  
and allow MaxBlast to partition and format the drive using  
standard partitions. Your hard drive is automatically partitioned to  
keyboard using the Tab, Enter/Return,  
and arrow keys.  
18  
Formatting the Hard Drive  
 
 
the largest capacity by default. The hard drive is assigned a single  
drive letter if installing Windows 2000 or XP.  
4. When MaxBlast is finished formatting the hard drive, remove  
the CD from the CD-ROM drive and restart the system.  
If you are using Windows 2000 or XP, see “Using a Drive Larger  
than 137 GB” on page 22 to avoid potential data loss. Failure to  
install the correct service pack and the EnableBigLBA registry patch  
will cause data loss when accessing the drive beyond 137 GB.  
3
Press spacebar to boot from diskette or  
Press C to boot from CD-ROM  
5. If your system boots to a message:  
NTLDR is missing  
Figure 14  
Maxtor Banner  
Press Ctrl+Alt+Del to restart  
Insert your Windows 2000 or XP CD into the CD-ROM drive, and  
restart your computer.  
If your system boots to a blue banner: (Figure 14)  
Press the ‘C‘ key, insert your Windows 2000 or XP CD into the CD-  
ROM drive, and press the spacebar.  
When installing Windows 2000 or XP  
on a drive that has been formatted with  
MaxBlast, the Windows installer will  
inform you that there is an existing  
partition on the drive. Choose to leave  
the file system intact and continue with  
the Windows installation.  
6. When prompted to press any key to boot from the Windows  
CD, press the spacebar and follow the on-screen prompts to  
install the operating system. If you have trouble booting to the  
Windows XP CD, see Maxtor Knowledge Base Article #855 at  
Formatting the Hard Drive  
 
19  
Installing an Additional Storage Drive or  
Replacement Boot Drive (Windows 98, Me, 2000, XP)  
This section provides instructions for installing the hard drive in an  
existing system as additional storage or as a replacement for a  
currently functioning boot drive. Depending on your preference, you  
3
1. Choose one of the following options:  
From the Windows desktop, insert the MaxBlast CD in the  
CD-ROM drive, and choose to install the MaxBlast soft-  
ware for Windows.  
Boot your system from the MaxBlast CD and choose  
Setup Your Hard Disk. You may need to change your BIOS  
settings to boot from the CD. See page 16 for details.  
2. When the MaxBlast program starts, follow the on-screen prompts  
to step through the installation process. Choose whether to install  
the drive as additional storage or as a new boot drive.  
3. Depending on your selection, do one of the following:  
a. Additional storage install: After the drive has been set up  
as additional storage, double-click the My Computer icon.  
A new drive letter and icon should appear.  
20  
Formatting the Hard Drive  
 
 
This new drive is now ready to use, and you do not need to  
complete any further steps.  
To look up the jumper settings for  
Maxtor hard drives, see “Figure 6  
Jumper Block Positions” on page 7.  
For other manufacturers’ hard drives,  
use the Hard Disk Information feature  
of the MaxBlast software or visit the  
manufacturer’s web site.  
perform a normal shutdown. Continue to the next step.  
4. Unplug the ATA cable from both the new and old drives.  
3
5. Check the jumper settings on both drives to make sure they are set  
to cable select.  
If you are using Windows 2000 or XP, see “Using a Drive  
Larger than 137 GB” on page 22 to avoid potential data loss.  
Failure to install the correct service pack and the EnableBigLBA  
registry patch will cause data loss when accessing the drive  
beyond 137 GB.  
6. Power the system on. At the Windows desktop, double-click the  
My Computer icon. The newly installed boot drive will appear as  
drive letter C. The old hard drive can now be used for additional  
storage.  
Formatting the Hard Drive  
 
21  
Using a Drive Larger than 137 GB  
Windows 98/Me Note: Some tools  
built into Windows 98/ME, such as  
Scandisk and Defrag, do not function  
properly on hard drive partitions larger  
than 137 GB. Third-party utilities such  
as Norton Utilities 2002 can be used  
to replace the functionality of  
To properly access the full capacity of a drive larger than 137 GB, you  
must install one of the solutions described below. Using a drive that  
has been formatted past the 137 GB barrier on a system without an  
installed 137 GB solution can result in data loss.  
Ultra ATA/133 PCI Card Solutions  
Scandisk and Defrag for partitions  
larger than 137 GB.  
3
If your Maxtor hard drive came bundled with an Ultra ATA/133-  
compatible PCI card (such as the Maxtor Ultra ATA/133 PCI Card or  
Maxtor SATA/150 PCI Card), or you have an installed Ultra ATA/133  
PCI card, you can safely use your drive with the card on Windows  
98SE, Me, 2000, and XP. Note that ATA/100, 66, and 33 PCI cards do  
not support drives larger than 137 GB unless specifically noted by the  
manufacturer. Some system BIOSes do not support booting to drives  
attached to an ATA card, so you may only be able to use this drive as  
additional storage and not as the boot drive.  
Macintosh Note: Most Mac systems  
require a Mac-compatible Ultra ATA/  
133 PCI card (not included) to access  
the full capacity of a drive larger than  
137 GB. Mac-compatible ATA/133  
cards are available from Sonnet  
(www.acard.com).  
If your are interested in adding an Ultra ATA/133 card to your system,  
the Maxtor Ultra ATA/133 PCI Card and Maxtor SATA/150 PCI Card are  
fully compatible with all Maxtor ATA drive capacities. These Ultra ATA/  
from your local computer retailer.  
Operating System Solutions  
The Windows operating systems that natively support the full capacity  
of drives larger than 137 GB are:  
• Windows XP Home, Service Pack 1 (SP1) and higher  
22  
Formatting the Hard Drive  
 
 
• Windows XP Professional, SP1 and higher  
• Windows 2000 Professional, SP3 and higher  
• Windows 2000 Server, SP3 and higher  
You must install the latest Microsoft Service Pack, then install and run  
the Windows version of MaxBlast to enable complete support for large  
drives. To download the latest Service Pack for Windows XP or 2000,  
3
Once you have installed the latest Service pack, install MaxBlast for  
Windows from the MaxBlast CD. Run the MaxBlast for Windows  
application (Start menu: Programs: Maxtor MaxBlast: MaxBlast) and  
select the Set Up Your Hard Disk option. MaxBlast will check for the  
existence of a compatible Service Pack and install the EnableBigLBA  
(Logical Block Addressing) patch into the Windows Registry. Windows  
should now be able to properly support partitions larger than 137 GB  
that have been created in MaxBlast.  
Installing the latest Service Pack without subsequently running  
the Set Up Your Hard Disk Option in the MaxBlast application will  
not fully enable large drive support and may lead to data loss.  
If you do not have one of the operating systems listed above, Maxtor  
recommends that you upgrade your operating system or try one of the  
solutions listed below.  
Formatting the Hard Drive  
 
23  
Chipset Solutions for Windows 98SE, Me, 2000 and XP  
Intel 8xx Series Chipsets: Intel offers drivers to support the full  
capacity of drives larger than 137 GB on motherboards equipped with  
the Intel 810, 810E, 810E2, 815, 815, 815E, 815EP, 815P, 820, 820E,  
830M, 830MP, 830MG, 840, 845, 850, or 860 chipset. The Intel  
Application Accelerator is compatible with Windows 98SE, Me, 2000,  
and XP operating systems. The latest version of the driver can be  
sure what kind of chipset your motherboard has, contact your system  
or motherboard manufacturer.  
3
If you are building a new system, you can use a bootable MaxBlast CD  
or diskette to partition and format large drives to their full capacity.  
Choose the “Set Up Your Hard Disk” button from the Main Menu,  
then select the “Advanced Installation” option during the install. After  
the drive has been partitioned and formatted, you can install Windows  
onto your system. Once Windows has been successfully installed, you  
should immediately download and install the Intel Application  
Accelerator before putting your system into regular use.  
Other Chipsets: Some motherboards and PCI ATA cards equipped  
with VIA, SiS, ALi, HighPoint, and Promise chipsets may have drivers  
or updates that will allow you to access the full capacity of a drive  
larger than 137 GB, so contact your chipset, system, or motherboard  
manufacturer to see if they have drivers available for your operating  
system. If not, Maxtor recommends purchasing a Maxtor Ultra ATA/  
or your local computer retailer.  
24  
Formatting the Hard Drive  
 
Getting Help  
This sections provides troubleshooting tips and answers frequently asked questions about hard drive installation.  
The online Maxtor Knowledge Base contains a wealth of information on hard drive installation and troubleshooting.  
from the map, then choose the Knowledge Base link on the left side of the screen. Some popular help topics are  
listed below. To look up a specific article by ID, use the "Search by Answer ID" option.  
• My ATA hard drive is not detected or recognized by the system BIOS. ID# 48  
• The operating system only recognizes 128 GB or 137 GB of my large capacity drive. ID# 960  
• Using MaxBlast "Set Hard Drive Size" utility to overcome BIOS capacity limitation. ID# 1361  
• How can I copy / transfer all the data from my old drive to my new drive? ID# 581  
• How to copy the operating system from one drive to another drive using MaxBlast 3. ID # 1366  
• What exactly does MaxBlast do? ID# 1079  
4
• Removing MaxBlast. ID# 1360  
• Should MaxBlast be used to prepare a drive added to an Apple System? ID# 350  
• Backup and Restore MBR (Master Boot Record) with MaxBlast. ID# 1362  
• Does MaxBlast work with Red Hat Linux? ID# 391  
• Partition Magic, Partition Expert, Partition Manager, and MaxBlast. ID# 1376  
• My hard drive may be defective, how can I test it? ID # 205  
• Instructions for testing ATA / IDE hard drives with the PowerMax diagnostic. ID # 590  
• PowerMax Error Codes - What does it mean? ID# 538  
• MaxBlast partition to partition / drive to drive copy feature does not create bootable drives. ID# 1371  
Getting Help  
 
25  
Contacting Maxtor  
Before contacting Maxtor Support, use the Hard Disk Information feature in MaxBlast to view the model  
number and serial number of your drive. These numbers can be used to get help from Maxtor Support,  
register your drive, and look up information on the Maxtor website.  
Please visit www.maxtor.com to obtain comprehensive support information, such as:  
Warranty Services  
Drive Returns (RMA), Warranty Status, Limited Warranty Statement  
Product Support  
4
Installation Tutorial, Specifications, Jumper Settings, Installation Guides, Product Manuals  
Software Downloads  
Installation Software, Utilities, Diagnostics  
Knowledge Base  
Troubleshooting information, FAQs, resolved problem database  
Product Index  
Current and Legacy Maxtor product's listing  
Click on Worldwide Support to access the Knowledge Base, download software updates, register your drive,  
and get assistance via e-mail.  
26  
Getting Help  
 
 
Copyright © 2004 Maxtor Corporation. All rights reserved. Changes are periodically made to the information herein which will be incorporated in revised editions of this  
publication. Maxtor may make changes or improvements to the product(s) described in this publication at any time and without notice. For purposes of storage capacity,  
a gigabyte (GB) equals 1,000,000,000 bytes. Total accessible capacity varies depending on operating environment. MaxBlast, Maxtor, and the Maxtor stylized logo are  
registered trademarks of Maxtor Corporation. All other brands or products are trademarks or registered trademarks of their respective holders. Maxtor Corporation,  
500 McCarthy Blvd., Milpitas, California, 95035.  
P/N: 20255400  
 

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