Product numbers
9417-HB7
9417-HG7
First Edition (May 2005)
© Copyright Lenovo 2005. Portions © copyright IBM Corp. 2005. All Rights Reserved.
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contract with Lenovo Group Limited, if any, or the standard terms of this commercial license, or if the agency is
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General, FAR 52.227.14 (Alternate III).
Contents
Chapter1. Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Types of adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Tilt/Swivel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Height Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
User controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Cable lock slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Setting up your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Registering your product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Chapter 2. Adjusting and using your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Comfort and accessibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
Using the direct access controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Using the On-Screen Display (OSD) controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Selecting a supported display mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Understanding power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Caring for your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Detaching the monitor stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Chapter 3. Reference information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Monitor specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Manual image setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Installing the monitor driver in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Product numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Service parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Appendix A. Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1
Telephone technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
© Lenovo 2005. Portions © IBM Corp. 2005
ii
Chapter 1. Getting started
This User’s Guide contains detailed information on the ThinkVision™ L171p Flat
Panel Monitor. For a quick overview, please see the Setup Poster that was shipped
with your monitor.
Shipping contents
The product package should include the following items:
•
ThinkVision L171p Flat Panel Monitor Setup Poster
Monitor Safety, Troubleshooting, and Warranty Guide
Reference and Driver CD
•
•
•
•
•
ThinkVision L171p Flat Panel Monitor
Power Cord
Analog Interface Cable - Attached to monitor
Note: To attach a VESA mount, please see “Detaching the monitor stand” on page
2-7.
Product overview
This section will provide information on adjusting monitor positions, setting user
controls, and using the cable lock slot.
© Lenovo 2005. Portions © IBM Corp. 2005
1-1
Types of adjustments
Please see the illustration below for an example of the tilt range.
Tilt/Swivel
With the built-in pedestal, you can tilt and swivel the monitor for the most
comfortable viewing angle.
Height Adjustment
After pressing the top of the monitor, remove the fixed pin and adjust the height of the
monitor.
1-2 ThinkVision L171p Flat Panel Monitor User’s Guide
Monitor Pivot
90
1. In locked/down Position
- Tilt upwards, so that lower edge of monitor clears the stand.
- Rotate clockwise until the monitor stops at 90 °.
2. Extended Position
- Rotate clockwise until the monitor stops at 90 °.
User controls
Your monitor has controls on the front which are used to adjust the display.
For information on how to use these controls, please see “Adjusting your monitor
Chapter 1.
1-3
Cable lock slot
Your monitor is equipped with a cable lock slot located on the rear of your monitor (in
the lower right corner). Please see the instructions that came with the cable lock to
learn how to attach it.
Setting up your monitor
This section provides information to help you set up your monitor.
Connecting and turning on your monitor
Note: Be sure to read the Safety Information located in the Monitor Safety,
Troubleshooting, and Warranty Guide before carrying out this procedure.
1. Power off your computer and all attached devices, and unplug the computer
power cord.
2. Connect the analog signal cable to the video port on the back of the computer.
Note: One end of the signal cable is already pre-attached to your monitor.
1-4 ThinkVision L171p Flat Panel Monitor User’s Guide
Connect the digital cable to the DVI connector of the monitor and the other end on
the back of the computer.
Note: The digital cable is not included with the monitor.
Plug the monitor power cord and the computer cord into grounded electrical outlets.
Power on the monitor and the computer.
To install the monitor driver, insert the Reference and Driver CD, click Install driver,
and follow the on-screen instructions.
Chapter 1.
1-5
To optimize your monitor image, press the Automatic Image Setup key. Automatic
image setup requires that the monitor is warmed up for at least 15 minutes. This is not
required for normal operation.
Note: If automatic image setup does not establish the image that you prefer, perform
manual image setup. See “Manual image setup” on page 3-4 .
Registering your product
Please take a few moments to register your product and provide us with information
that will help IBM to better serve you in the future. Your feedback is valuable to us in
developing products and services that are important to you, as well as in developing
better ways to communicate with you. Register your option on the IBM Web site at
IBM will send you information and updates on your registered product unless you
indicate on the Web site questionnaire that you do not want to receive further
information.
1-6 ThinkVision L171p Flat Panel Monitor User’s Guide
Chapter 2. Adjusting and using your monitor
This section will give you information on adjusting and using your monitor.
Comfort and accessibility
Good ergonomic practice is important to get the most from your personal computer
and to avoid discomfort. Arrange your workplace and the equipment you use to suit
your individual needs and the kind of work that you perform. In addition, use
healthy work habits to maximize your performance and comfort while using your
computer.
For more detailed information on any of these topics, visit the IBM Healthy
Arranging your work area
Use a work surface of appropriate height and available working area to allow you to
work in comfort.
Organize your work area to match the way you use materials and equipment. Keep
your work area clean and clear for the materials that you typically use and place the
items that you use most frequently, such as the computer mouse or telephone, within
the easiest reach.
Equipment layout and setup play a large role in your working posture. The following
topics describe how to optimize equipment setup to achieve and maintain good
working posture.
Positioning and viewing your monitor
Position and adjust your computer monitor for comfortable viewing by considering
the following items:
•
Viewing distance: Optimal viewing distances for monitors range from
approximately 510mm to 760mm (20 in to 30 in) and can vary depending on
ambient light and time of day. You can achieve different viewing distances by
repositioning your monitor or by modifying your posture or chair position. Use a
viewing distance that is most comfortable for you.
•
Monitor height: Position the monitor so your head and neck are in a comfortable
and neutral (vertical, or upright) position. If your monitor does not have height
adjustments, you might have to place books or other sturdy objects under the
base of the monitor to achieve the desired height. A general guideline is to
position the monitor such that the top of the screen is at or slightly below your
eye-height when you are comfortably seated. However, be sure to optimize your
monitor height so the line of site between your eyes and the center the monitor
suits your preferences for visual distance and comfortable viewing when your eye
muscles are in a relaxed state.
•
•
Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen
content and to accommodate your preferred head and neck posture.
General location: Position your monitor to avoid glare or reflections on the screen
from overhead lighting or nearby windows.
The following are some other tips for comfortable viewing of your monitor:
© Lenovo 2005. Portions © IBM Corp. 2005
2-1
•
•
Use adequate lighting for the type of work you are performing.
Use the monitor brightness, contrast, and image adjustment controls, if equipped,
to optimize the image on your screen to meet your visual preferences.
•
Keep your monitor screen clean so you can focus on the screen's contents.
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to
periodically look away from your monitor screen and focus on a far object to allow
your eye muscles to relax. If you have questions on eye fatigue or visual discomfort,
consult a vision care specialist for advice.
Quick tips for healthy work habits
The following information is a summary of some important factors to consider to help
you remain comfortable and productive while you use your computer.
•
Good posture starts with equipment setup: The layout of your work area and the
setup of your computer equipment have a large effect on your posture while
using your computer. Be sure to optimize the position and orientation of your
equipment by following the tips outlined in “Arranging your work area” on page
2-1 so you can maintain a comfortable and productive posture. Also, be sure to
use the adjustment capabilities of your computer components and office furniture
to best suit your preferences now and as your preferences change over time.
•
•
Minor changes in posture can help avoid discomfort: The longer you sit and
work with your computer, the more important it is to observe your working
posture. Avoid assuming any one posture for an extended period of time.
Periodically make minor modifications in your posture to help deter any
discomforts that might arise. Make use of any adjustments that your office
furniture or equipment provide to accommodate changes in posture
Short, periodic breaks help ensure healthy computing: Because computing is
primarily a static activity, it is particularly important to take short breaks from
your work. Periodically, stand up from your work area, stretch, walk for a drink
of water, or otherwise take a short break from using your computer. A short break
from work gives your body a welcome change in posture and helps to ensure you
remain comfortable and productive while you do work.
Accessibility information
IBM is committed to providing greater access to information and technology to
people with disabilities. With assistive technologies, users can access information in
the way most appropriate to their disability. Some of these technologies are already
provided in your operating system; others can be purchased through vendors or
2-2 ThinkVision L171p Flat Panel Monitor User’s Guide
Adjusting your monitor image
This section describes the user control features used to adjust your monitor image.
Using the direct access controls
The direct access controls can be used when the On Screen Display (OSD) is not
displayed.
Note: The direct access controls are blue.
Table 2-1. Direct access controls
Icon
Control
Description
Image Setup
Activates automatic image adjustment.
Brightness
Direct access to Brightness adjustment.
Switches the video input source.
Input Change
Using the On-Screen Display (OSD) controls
The settings adjustable with the user controls are viewed through the On-Screen
Display (OSD), as shown below.
To use the controls:
1. Press to open the main OSD menu.
2. Use or to move among the icons. Select an icon and press
to access that
function. If there is a sub-menu, you can move between options using or
,
then press
save.
to select that function. Use or to make adjustments. Press
to
3. Press
to move backwards through the sub-menus and exit from the OSD.
4. Press and hold
for 10 seconds to lock the OSD. This will prevent accidental
adjustments to the OSD. Press and hold
allow adjustments to the OSD.
for 10 seconds to unlock the OSD and
Chapter 2.
2-3
Table 2-2. OSD functions
Controls and
Adjustments
(Analog)
Controls and
Adjustments
(Digital)
OSD Icon on Main
Menu
Submenu
Description
Adjusts overall brightness
Same as Analog
Brightness
Brightness/
Contrast
Adjusts difference between
light and dark areas
Controls Locked -
not required for
digital input
Contrast
Moves the image left or right.
Horizontal Position
Vertical Position
Image Position
Image Setup
Moves the image up or
down.
Automatically optimizes the image.
Automatic
Manual
Manually optimizes the image. See “Manual image
•
•
•
Clock
Phase
Save
Adjusts intensity of red, green, and blue.
Same as Analog
Color
Image Properties
Preset mode
•
•
•
•
Default
Reddish
Bluish
Custom
Red: Increases or decreases the saturation of
’red’ in the image.
•
•
•
Green: Increases or decreases the saturation of
’green’ in the image.
Blue: Increases or decreases the saturation of
’blue’ in the image.
Save: Saves the custom color choices.
Changes the clearness of image.
Sharpness
Mode 1
•
•
Adjusts the image softer.
Default
Returns the image sharpness to the default
settings.
Mode 2
•
Adjust the image sharper.
2-4 ThinkVision L171p Flat Panel Monitor User’s Guide
Table 2-2. OSD functions
Controls and
Adjustments
(Analog)
Controls and
Adjustments
(Digital)
OSD Icon on Main
Menu
Submenu
Description
This monitor can accept video signals through two
different connectors. Most desktop computers use
a D-SUB connector. Select digital among OSD
Controls when you use DVI connector.
Same as Analog
Input video signal
- Selects D-SUB (Analog)
- Selects DVI-Digital
Shows resolution, refresh rate, and product details.
Same as Analog
Note: This screen does not allow any changes to
the settings.
Information
Language
Options
This section lists the languages supported by your
monitor.
Note: The language chosen only affects the
language of the OSD. It has no effect on any
software running on the computer.
Menu position adjusts menu location on the
screen.
Same as Analog
Menu Position
Default
Options
Default returns the menu position to the default
settings.
Custom
•
Horizontal: Changes the horizontal position of
the OSD.
•
Vertical: Changes the vertical position of the
OSD.
•
•
•
Cancel
Reset
Save
Reset
Resets monitor to the original factory settings.
Accessibility
Controls button and menu settings for accessibility
preferences.
Button repeat rate:
Select or to change.
•
•
•
Off
Default
Slow
Menu time out: Sets the length of time the
OSD will remain active after the last time a button
is pressed.
Chapter 2.
2-5
Selecting a supported display mode
The display mode the monitor uses is controlled by the computer. Therefore, refer to
your computer documentation for details on how to change display modes.
The image size, position and shape might change when the display mode changes.
This is normal and the image can be readjusted using automatic image setup and the
image controls.
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or
Flat Panel technology is inherently flicker-free.
Note: If your system has previously been used with a CRT monitor and is currently
configured to a display mode outside the range of this monitor, you may need to re-
attach the CRT monitor temporarily until you have re-configured the system;
preferably to 1280 x 1024 at 60 Hz, which is the Native Resolution Display mode.
The display modes shown below have been optimized at the factory.
Table 2-3. Factory set display modes
Addressability
640 x 350
Refresh rate
70 Hz
640 x 480
60 Hz, 67 Hz, 72 Hz, 75 Hz
70 Hz
720 x 400
800 x 600
60 Hz, 72 Hz, 75 Hz
60 Hz, 70 Hz, 75 Hz
60 Hz, 70 Hz, 75 Hz
1024 x 768
1280 x 1024
Image rotation
Before rotating the monitor, you should set-up your computer to rotate the image.
Rotating the image may require special imaging software or you may find that your
computer is preloaded with video graphic drivers that enable image rotation. Check
the Graphic Properties setting on your computer to see if this feature is available.
Try these steps to check if image rotation is available on your computer.
1. Right-click on the desktop and click Properties.
2. Select the Settings tab and click Advanced.
3. If you have ATI, select the Rotation tab and set the preferred rotation.
If you have nVidia, click the nVidia tab, in the left-hand column select NVRotate,
and then select the preferred rotation.
If you have Intel, select the Intel graphics tab, click Graphic Properties, select the
Rotation tab, and then set the preferred rotation.
Check with the manufacturer of your computer to see if graphic drivers with image
rotation can be downloaded from their support website.
2-6 ThinkVision L171p Flat Panel Monitor User’s Guide
Understanding power management
Power management is invoked when the computer recognizes that you have not used
your mouse or keyboard for a user-definable period. There are several states as
described in the table below.
For optimal performance, switch off your monitor at the end of each working day, or
whenever you expect to leave it unused for long periods during the day.
Table 2-4. Power indicator
Restoring
State
Power Indicator Screen
Operation
Compliance
On
Steady green
Normal
Blank
Standby/Suspend Flashing green
Press a key or
ENERGY STAR
move the mouse
There may be a
slight delay
before the image
reappears.
Note: Standby
also occurs if
there is no image
output to the
monitor.
Off
Off
Blank
Press a key or
ENERGY STAR
move the mouse
There may be a
slight delay
before the image
reappears.
Chapter 2.
2-7
Caring for your monitor
Be sure to turn off the power before you perform any maintenance on the monitor.
Do not:
•
•
•
Apply water or liquid directly to your monitor.
Use solvents or abrasives.
Use flammable cleaning materials to clean your monitor or any other electrical
equipment.
•
•
Touch the screen area of your monitor with sharp or abrasive items. This type of
contact may cause permanent damage to your screen.
Use any cleaner which contains an anti-static solution or similar additives. This
may harm the coating of the screen area.
Do:
•
Lightly dampen a soft cloth with water and use this to gently wipe the covers and
the screen.
•
Remove grease or finger marks with a damp cloth and a little mild detergent.
Detaching the monitor stand
After placing the monitor face down on a clean surface or soft cloth, remove the four
screws from the stand to remove it from the monitor.
2-8 ThinkVision L171p Flat Panel Monitor User’s Guide
Chapter 3. Reference information
This section contains monitor specifications, instructions to manually install the
monitor driver, troubleshooting information, and service information.
Monitor specifications
Table 3-1. Monitor specifications for type-model 9417-Hxx
Dimensions
Height
Depth
381.2 mm (15.0 in.)
204.7 mm (8.1 in.)
Width
Tilt
367.5 mm (14.5 in.)
Range: -0°, +30°
Stand
Swivel
Lift
Range: -45°, +45°
Range: 110.0mm
Pivot
Yes (clockwise 90 degree)
100 mm (3.94 in.)
VESA mount
Image
Supported
IBM radial arm sold
separately.
Viewable image size
Maximum height
Maximum width
430 mm (17.0 in.)
270.34 mm (10.6 in.)
337.92 mm (13.3 in.)
0.264 mm (.010 in.) (V)
Pixel pitch
Power input
Supply voltage
90-264VAC (100~240VAC+/-
10%)
Max supply current
Normal operation
1.5 A at 120 V ac
Power consumption
< 40 W
Note: Power consumption
figures are for the monitor
and the power supply
combined.
Standby/Suspend
Off
< 2W (Anolog), <3W (Digital)
< 1W at 100Vac & 240Vac
Video input (Analog)
Input signal
Analog Direct Drive, 75 ohm
0.7 V
Horizontal addressability
Vertical addressability
Clock frequency
1280 pixels (max)
1024 lines (max)
135 MHz
© Lenovo 2005. Portions © IBM Corp. 2005
3-1
Table 3-1. Monitor specifications for type-model 9417-Hxx
Video input (Digital)
Interface
DVI
Input Signal
VESA TMDS (Panel Link™)
1280 pixels (max)
1024 lines (max)
Horizontal addressability
Vertical addressability
Clock frequency
VESA DDC
135 MHz
CI
Communications
Supported Display Modes
(VESA Standard modes
between noted ranges)
Horizontal frequency
30 kHz - 81 kHz
Vertical frequency
Native Resolution
Operating
56 Hz - 76 Hz
1280 x 1024 at 60 Hz
10° to 35° C (5° to 95° F)
Temperature
Storage
-20° to 60° C (-4° to 140° F)
Shipping
-20° to 60° C (-4° to 140° F)
Humidity
Operating
10% to 80% non-condensing
Storage
5% to 95% non-condensing
5% to 95% non-condensing
Shipping
Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it
yourself. Before calling your dealer or IBM, try the suggested actions that are
appropriate to your problem.
Table 3-2. Troubleshooting
Problem
Possible cause
Suggested action
Reference
The words "Out The system is set to a If you are replacing an
“Selecting a
of Range" are
shown on the
screen, and the
power indicator
is flashing green.
display mode which
is not supported by
the monitor.
old monitor, reconnect it
and adjust the display
mode to within the
specified range for your
new monitor.
If using a Windows
system, restart the system
in safe mode, then select a
supported display mode
for your computer.
If these options do not
work, contact the IBM
Support Center.
3-2 ThinkVision L171p Flat Panel Monitor User’s Guide
Table 3-2. Troubleshooting
Problem
Possible cause
Suggested action
Reference
The image
The video signal cable Be sure the signal cable is “Connecting and
quality is
unnacceptable.
is not connected with firmly plugged into the
the monitor or system system and monitor.
completely.
The color settings
may be incorrect.
Select another color
setting from the OSD
menu.
“Adjusting your
The automatic image Perform automatic image “Adjusting your
setup function was
not performed.
setup.
The power
•
•
•
The monitor’s
power switch is
not switched on.
•
Be sure the power
cord is connected
properly.
“Connecting and
indictator is not
lit and there is
no image.
The power cord is
loose or
disconnected.
•
•
•
•
•
Be sure the outlet has
power.
Power on the
monitor.
There is no power
at the outlet.
Try using another
power cord.
Try using another
electrical outlet.
Screen is blank
and power
indicator is
steady amber or
flashing green
The monitor is in
Standby/Suspend
mode
Press any key on the “Understanding
operation.
•
Check the Power
Options settings on
your computer.
The power
indicator is
The video signal cable Be sure the video cable is “Connecting and
is loose or
connected with the
green, but there disconnected from the system properly.
is no image.
system or monitor.
The monitor
Adjust the brightness and “Adjusting your
brightness and
contrast are at the
lowest setting.
contrast setting on the
OSD menu.
One or more of
This is a characteristic If there are more than five Appendix A,
the pixels appear of the LCD
pixels missing, contact
Support,” on page
discolored
technology and is not the IBM Support Center.
an LCD defect.
Chapter 3.
3-3
Table 3-2. Troubleshooting
Problem Possible cause
Suggested action
Reference
•
Fuzzy lines
in text or a
blurry
•
Image setup has
not been
optimized
Adjust the resolution
settings on your system
to match the native
resolution for this
monitor: 1280 x 1024 at 60
Hz.
“Adjusting your
image.
•
Your system
Display
Properties setting
have not been
optimized.
•
Horizontal
or vertical
lines
through the
image.
Perform automatic image “Selecting a
setup does not help,
perform manual image
setup.
When working in the
native resolution, you
may find additional
improvements by
See the Advanced
section of your
system’s display
properties.
adjusting the Dots Per
Inch (DPI) setting on your
system.
Manual image setup
If automatic image setup does not establish the image that you prefer, perform
manual image setup.
Note: Have your monitor powered on for about 15 minutes, until the monitor warms
up.
1. Press
at the bottom of the monitor to open the OSD menu.
2. Use or to select
and press to access.
3. Use or to select Clock and Phase adjustment.
•
•
Clock (pixel frequency) adjusts the number of pixels scanned by one
horizontal sweep. If the frequency is not correct, the screen shows vertical
stripes and the picture does not have the correct width.
Phase adjusts the phase of the pixel clock signal. With a wrong phase
adjustment, the picture has horizontal disturbances in light picture.
4. When the image no longer looks distorted, save the Clock and Phase adjustments.
5. Press to leave the OSD menu.
Manually installing the monitor driver
Below are steps for manually installing the monitor driver in Microsoft® Windows
XP® and Microsoft Windows 2000 Professional. Please see the Install Driver section of
the Reference and Driver CD for automatic installation.
Installing the monitor driver in Windows XP
To use the Plug and Play feature in Windows XP, files should be loaded from the
Reference and Driver CD.
3-4 ThinkVision L171p Flat Panel Monitor User’s Guide
Note: This section must be completed before continuing with the Windows XP
automatic image setup.
1. Turn off the computer and all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then the system unit. Allow the system to boot into
Windows XP.
4. Open the Display Properties window by clicking Start J Settings J Control
Panel, and then double-clicking the Display icon.
5. Click the Settings tab.
6. Click the Advanced button.
7. Click the Monitor tab.
8. Click the Properties button.
9. Click the Drivers tab.
10. Open the Hardware Update Wizard window by clicking on Update Driver, and
then click Next.
11. Select Install from a list or Specific location(Advanced), and then click Next.
12. Insert the Setup CD into the CD drive, then click the Have Disk button.
13. Click OK.
14. Ensure that the CD drive letter is selected.
15. Choose ThinkVision L171p Monitor and click OK. The files will be copied from
the CD to your hard disk drive.
16. Close all open windows and remove the CD.
17. Restart the system. The system will automatically select the maximum refresh rate
and corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. IBM recommends using either 1280 x 1024 at a refresh rate of 60 Hz, or 640 x
480 at a refresh rate of 60 Hz.
Installing the monitor driver in Windows 2000
To use the Plug and Play feature in Windows 2000, files should be loaded from the
Reference and Driver CD.
Note: This section must be completed before continuing with the Windows 2000
automatic image setup.
1. Turn off the computer and all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then the system unit. Allow the system to boot into
Windows 2000.
4. Open the Display Properties window by clicking Start J Settings J Control
Panel, and then double-clicking the Display icon.
5. Click the Settings tab.
6. Click the Advanced button.
7. Click the Monitor tab.
8. Click the Properties button.
9. Click the Drivers tab.
Chapter 3.
3-5
10. Open the Upgrade Device Driver Wizard window by clicking on Update Driver,
and then click Next.
11. Select Display a list of the known drivers for this device so that I can choose a
specific driver, and then click Next.
12. Insert the Setup CD into the CD drive, then click the Have Disk button.
13. Click OK.
14. Ensure that the CD drive letter is selected.
15. Choose ThinkVision L171p Monitor and click OK. The files will be copied from
the CD to your hard disk drive.
16. Close all open windows and remove the CD.
17. Restart the system. The system will automatically select the maximum refresh rate
and corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. IBM recommends using either 1280 x 1024 at a refresh rate of 60 Hz, or 640 x
480 at a refresh rate of 60 Hz.
Getting further help
If you still can’t solve your problem, please contact the IBM Support Center. For more
information on contacting the IBM Support Center, please see Appendix A, “Service
3-6 ThinkVision L171p Flat Panel Monitor User’s Guide
Service information
Product numbers
The product number for your monitor is located on the side of the display bezel as
shown below.
Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident,
misuse, abuse, improper installation, usage not in accordance with product
specifications and instructions, natural or personal disaster, or unauthorized
alterations, repairs or modifications.
The following are examples of misuse or abuse and not covered by warranty:
•
Images burned onto the screen of a CRT monitor. Burned image is preventable by
utilizing a moving screen saver or power management.
•
•
Physical damage to covers, bezel, base and cables.
Scratches or punctures on monitor screens.
Chapter 3.
3-7
Service parts
The following parts are for use by servicers and dealers authorized by Lenovo to
support the customer warranty. Parts are for service use only. The table below shows
information for model 9417-Hxx.
Table 3-3. List of service parts
FRU (Field
Replaceable
Unit) Part
number
Machine Type Model
(MTM)
Description
Color
30R5060
30R5061
Monitor- L171p
Monitor- L171p
Business Black
9417-HB7
9417-HG7
Dual Tone (TCO’03) -
Graphite Silver Bezel
30R5047
30R5065
Video cable
Stand
9417-HB7, HG7
9417-HB7, HG7
Black
3-8 ThinkVision L171p Flat Panel Monitor User’s Guide
Appendix A. Service and Support
The following information describes the technical support that is available for your product, during the
warranty period or throughout the life of the product. Refer to your IBM Statement of Limited Warranty for a
full explanation of IBM warranty terms.
Online technical support
Online technical support is available during the life of your product through the Personal Computing
During the warranty period, assistance for replacement or exchange of defective
components is available. In addition, if your IBM product is installed in an IBM
computer, you might be entitled to service at your location. Your technical support
representative can help you determine the best alternative.
Telephone technical support
Installation and configuration support through the IBM Support Center will be withdrawn or made available
for a fee, at IBM’s discretion, 90 days after the product has been withdrawn from marketing. Additional
support offerings, including step-by-step installation assistance, are available for a nominal fee.
To assist the technical support representative, have available as much of the following
information as possible:
•
•
•
•
•
•
•
Product name
Product number
Proof of purchase
Computer manufacturer, model, serial number (if IBM), and manual
Exact wording of the error message (if any)
Description of the problem
Hardware and software configuration information for your system
If possible, be at your computer. Your technical support representative might want to
walk you through the problem during the call.
For the support telephone number and support hours by country, refer to the
following table. If the number for your country or region is not listed, contact your
IBM reseller or IBM marketing representative. Response time may vary depending on
the number and nature of the calls received.
Phone numbers are subject to change without notice. For the latest phone number list,
go to http://www.ibm.com/pc/support and click Support Phone List.
© Lenovo 2005. Portions © IBM Corp. 2005
A-1
Country or Region
Language
Telephone Number
Hours of operation
Africa
--
Africa:
+44 (0)1475 555 055
--
South Africa: +27 11
3028888 and
0800110756
Central Africa:
Contact the nearest
IBM Business Partner
Argentina
Spanish
0800-666-0011
9AM - 10PM
Monday-Friday
(Local time)
Australia
Austria
English
German
131-426
9AM - 9PM AEST
7 days/week
+43-1-24592-5901
9AM - 5:30PM,
Monday - Friday
(Local time)
Belgium
Dutch
02-210-9820
02-210-9800
9AM - 5PM
Monday -Friday
(Local time)
French
Bolivia
Brazil
Spanish
0800-0189
8AM - 9PM
Monday -Friday
(Local time)
Portuguese
55-11-3889-8986
8AM - 6PM
Monday -Friday
(Local time)
Canada
English
French
1-800-565-3344
1-800-565-3344
24 hours/day, 7
days/week
In Toronto only call:
416-383-3344
Chile
Spanish
800-224-488
8AM - 9PM
Monday -Friday
(Local time)
China
Mandarin
800 810 1818
8:30AM - 5PM
Monday -Friday
(Local time)
China (Hong Kong
S.A.R.)
Cantonese, English,
Putonghua
Home PC: 852 2825
7799
9AM - 5PM
Monday -Friday
(Local time)
Commercial PC: 852
8205 0333
ThinkPad and
WorkPad: 852 2825
6580
Colombia
Costa Rica
Cyprus
Spanish
Spanish
--
1-800-912-3021
8AM - 9PM EST
Monday -Friday
284-3911
8AM - 5PM Monday
-Friday (Local time)
+357-22-841100
--
A-2 ThinkVision L171p Flat Panel Monitor User’s Guide
Country or Region
Czech Republic
Denmark
Language
--
Telephone Number
+420-2-7213-1316
4520-8200
Hours of operation
--
Danish
8:30AM - 4:30PM
Monday -Friday
(Local time)
Dominican Republic Spanish
566-4755
8AM - 5PM
Monday -Friday
(Local time)
566-5161 ext. 8201
Toll Free within the
Dominican Republic:
1-200-1929
Ecuador
Spanish
Spanish
1-800-426911
7AM - 8PM
Monday -Friday
(Local time)
El Salvador
250-5696
8AM - 5PM
Monday -Friday
(Local time)
Estonia
Finland
--
+386-61-1796-699
+358-9-459-6960
--
Finnish
9AM - 5PM
Monday -Friday
(Local time)
France
French
+33-238-557-450
9AM - 6PM
Monday -Friday
(Local time)
Germany
German
+49-7032-15-49201
9AM - 5:30PM
Monday -Friday
(Local time)
Greece
--
+30-210-680-1700
335-8490
--
Guatemala
Spanish
8AM - 5PM
Monday -Friday
(Local time)
Honduras
Spanish
Tegucigalpa & San
8AM - 5PM
Pedro Sula: 232-4222 Monday -Friday
(Local time)
San Pedro Sula: 552-
2234
Hungary
India
--
+36-1-382-5720
1600-44-6666
--
English
9AM - 6PM
Monday -Friday
(Local time) Except
holidays
Indonesia
Ireland
Italy
Bahasa, Indonesian,
English
800-140-3555
8AM - 6PM
Monday -Friday
(Local time)
English
Italian
+353-(0)1-815-9200
+39-02-7031-6101
9AM - 5:30PM
Monday -Friday
(Local time)
9AM - 5PM
Monday -Friday
(Local time)
Appendix A.
A-3
Country or Region
Language
Telephone Number
Hours of operation
J a p a n
J a p a n e s e , E n g l i s h
D e s k t o p
ThinkPad and
Desktop 10AM - 6PM
Everyday Except
Second Sunday of the
Toll free:
0120-887-870; For
International: +81-46- month, Year end
266-4724
ThinkPad
Toll free: 0120-887-
874; For
International: +81-46-
266-4724
Both of the above
numbers will be
answered with a
Japanese language
voice prompt. For
telephone support in
English, please wait
for the Japanese voice
prompt to end, and
an operator will
answer. Please ask for
"English support
please", and your call
will be transferred to
an English speaking
operator.
Japanese
IntelliStation and
xSeries
Inside Japan and
Overseas calls: +81-
46-266-1358
IntelliStation and
xSeries 9AM - 5PM
Monday - Friday
Except Saturday,
Sunday, Holidays,
Year End
Japanese
Korean
PC Software
PC Software 10AM -
6PM Monday -
0120-558-695
(Overseas calls:
+81-44-200-8666)
Friday Except
Saturday, Sunday,
Holidays, Year End
Korea
82-2-3284-1500
9AM - 6PM
Monday - Friday
9AM - 1PM
Saturday
Latvia
--
+386-61-1796-699
+386-61-1796-699
+352-298-977-5063
--
--
Lithuania
Luxembourg
--
French
9AM - 5PM
Monday - Friday
(Local time)
Malaysia
English
1800-88-8558
8:30AM - 5PM
Monday - Friday
(Local time)
Malta
--
+356-23-4175
--
Mexico
Spanish
001-866-434-2080
7AM - 8PM
Monday - Friday
(Local time)
Middle East
--
+44 (0)1475-555-055
--
A-4 ThinkVision L171p Flat Panel Monitor User’s Guide
Country or Region
Language
Telephone Number
Hours of operation
Netherlands
Dutch
+31-20-514-5770
9AM - 5PM
Monday - Friday
(Local time)
New Zealand
Nicaragua
English
Spanish
0800-446-149
255-6658
9AM - 9PM
7 days/week
8AM - 5PM
Monday - Friday
(Local time)
Norway
Norwegian
NetVista,
ThinkCentre, and
ThinkPad:
8:30AM - 4:30PM
Monday - Friday
(Local time)
+4766998960
All products:
+47 815 21550
Panama
Peru
Spanish
Spanish
English
206-6047
8AM - 5PM
Monday - Friday
(Local time)
0-800-50-866
1800-1888-1426
7AM - 8PM
Monday - Friday
(Local time)
Philippines
9AM - 5PM
Monday - Friday
(Local time)
Poland
--
+48-22-878-6999
+351-21-892-7147
--
Portugal
Portuguese
9AM - 5PM
Monday - Friday
(Local time)
Russian Federation
Singapore
Russian
English
+7-095-940-2000
1800-3172-888
--
8AM - 6:30PM
Monday - Friday
(Local time)
Slovakia
Slovenia
Spain
--
+421-2-4954-1217
+386-1-5830-050
+34-91-714-7983
--
--
--
Spanish
9AM - 5PM
Monday - Friday
(Local time)
Sri Lanka
English
+94-11-2448-442
+94-11-2421-066
8:30AM - 5PM
Monday - Friday
(Local time)
Except Holidays
+94-11-2493-500
+46-8-477-4420
Sweden
Swedish
8:30AM - 4:30PM
Monday - Friday
(Local time)
Switzerland
Taiwan
German, French,
Italian
+41-58-333-0971
886-2-8723-9799
9AM - 5PM
Monday - Friday
(Local time)
Mandarin
24 hours/day,
7 days/week
Appendix A.
A-5
Country or Region
Language
Telephone Number
Hours of operation
Thailand
Thai
1-800-299-229
8AM - 6PM
Monday - Friday
(Local time)
Except Holidays
Turkey
Turkish
English
English
Spanish
Spanish
00800-211-4032
9AM - 6PM
Monday - Friday
(Local time)
+90-212-317-1760
+44-1475-555-055
United Kingdom
United States
Uruguay
9AM - 5:30PM
Monday - Friday
(Local time)
1-800-IBM-SERV
24 hours/day,
7 days/week
(1-800-426-7378)
000-411-005-6649
9AM - 10PM
Monday - Friday
(Local time)
Venezuela
Vietnam
0-800-100-2011
8AM - 9PM
Monday - Friday
(Local time)
English/Vietnamese Ho Chi Minh = (848) 9AM - 5PM
824-1474
Monday - Friday
(Local time)
Hanoi = (844) 842-
6316
A-6 ThinkVision L171p Flat Panel Monitor User’s Guide
Appendix B. Notices
Lenovo may not offer the products, services, or features discussed in this document in
all countries. Consult your local Lenovo representative for information on the
products and services currently available in your area. Any reference to a Lenovo
product, program, or service is not intended to state or imply that only that Lenovo
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any Lenovo intellectual property right may
be used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
Intellectual Property Licensing
Lenovo Group Ltd.
3039 Cornwallis Road
Research Triangle Park, NC 27709
U.S.A.
Attention: Dennis McBride
LENOVO GROUP LTD. PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some
jurisdictions do not allow disclaimer of express or implied warranties in certain
transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors. This
information could include technical inaccuracies or typographical errors. Changes are
periodically made to the information herein; these changes will be incorporated in
new editions of the publication. Lenovo may make improvements and/or changes in
the product(s) and/or the program(s) described in this publication at any time
without notice.
The products described in this document are not intended for use in implantation or
other life support applications where malfunction may result in injury or death to
persons. The information contained in this document does not affect or change
Lenovo product specifications or warranties. Nothing in this document shall operate
as an express or implied license or indemnity under the intellectual property rights of
Lenovo or third parties. All information contained in this document was obtained in
specific environments and is presented as an illustration. The result obtained in other
operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this Lenovo
product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment.
Therefore, the result obtained in other operating environments may vary significantly.
Some measurements may have been made on development-level systems and there is
no guarantee that these measurements will be the same on generally available
systems. Furthermore, some measurements may have been estimated through
© Lenovo 2005. Portions © IBM Corp. 2005
B-1
extrapolation. Actual results may vary. Users of this document should verify the
applicable data for their specific environment.
Note: As an ENERGY STAR Partner, IBM has determined that this product meets the
guidelines for energy efficiency.
Trademarks
Lenovo and ThinkVision are trademarks of Lenovo in the United States, other
countries, or both.:
IBM
ThinkVision
IBM is a trademark of International Business machines Corporation in the united
States, other countries, or both.
ENERGY STAR and the ENERGY SRAT logo are registered US trademarks.
Other company, product, or service names may be trademarks or service marks of
others.
B-2 ThinkVision L171 Flat Panel Monitor User’s Guide
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