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Edition 1
This publication could contain technical inaccuracies or typographical
errors. Changes are made periodically to the information herein, these
changes will be made in later editions. IBM may make improvements
and/or changes in the product(s) and/or programs(s) at any time.
It is possible that this publication may contain reference to, or
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programming, or services that are not announced in your country.
Requests for copies of this publication and for technical information
about IBM products should be made to your IBM Authorized Dealer or
IBM Retailer.
No part of this publication may be reproduced or distributed in any
form or by any means without prior permission in writing from the
International Business Machines Corporation.
References in this publication to IBM products, programs, or services
do not imply that IBM intends to make these available in all countries
in which IBM operates. Any reference to an IBM product, program or
service is not intended to state or imply that only IBM’s product,
program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any of IBM’s intellectual
property rights or other legally protectable rights may be used instead
of the IBM product, program, or service. Evaluation and verification of
operation in conjunction with other products, programs, or services,
except those expressly designated by IBM, are the user’s
responsibility.
IBM may have patents or pending patent applications covering subject
matter in this document. The furnishing of this document does not give
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Trademarks
The following terms, used in this publication, are trademarks or service
marks of the IBM Corporation in the United States or other countries:
ENERGY STAR is a U.S. registered mark.
© Copyright International Business Machines Corporation 1999
All rights reserved.
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iii
Table of Contents
Introduction
Features..........................................................................................................A1
Precautions
Workplace preparation....................................................................................A2
Working Practices...........................................................................................A3
Tilt/Swivel Base
Installation.......................................................................................................A5
Connecting the Monitor ..............................................................................A6
Location and Function of Controls
Front View.................................................................................................A7
Rear View .......................................................................................................A7
Control Panel Function
Front Panel Controls.......................................................................................A8
OSD Button.....................................................................................................A8
Buttons.............................................................................................A8
SET Button......................................................................................................A8
Power Button ..................................................................................................A8
Power Indicator...............................................................................................A8
On Screen Display (OSD) Control Adjustment...................................A9
On Screen Display (OSD) Selection and Adjustment ....................A10
Video Memory Modes
Display Modes(Resolution)...........................................................................A13
User Modes...................................................................................................A13
Recalling Display Modes...............................................................................A13
Energy Saving Design
Power Consumption......................................................................................A14
MPR II, Self Diagnostics and DDC
Low Radiation Compliance (MPR II).............................................................A15
Self Diagnostics ............................................................................................A15
DDC (Display Data Channel)........................................................................A15
Troubleshooting...........................................................................................A16
Further help ...................................................................................................A17
Service.............................................................................................................A18
Specifications ...............................................................................................A19
Compliances..................................................................................................A21
Warranty.......................................................................................... See back of manual
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A1
Introduction
Thank you for purchasing a high resolution monitor. It will give you
high resolution performance and convenient reliable operation in a
variety of video operating modes.
Features
The monitor is a 15 inches (13.8 inches viewable ) intelligent,
microprocessor based monitor compatible with most analog RGB
(Red, Green, Blue) display standards, including IBM PC®, PS/2®,
Apple®, Macintosh®, Centris®, Quadra®, and Macintosh II family.
The monitor provides crisp text and vivid color graphics with
VGA, SVGA, XGA, and VESA Ergonomic modes (non-
interlaced), and most Macintosh compatible color video cards
when used with the appropriate adaptor. The monitor's wide
compatibility makes it possible to upgrade video cards or
software without purchasing a new monitor.
Digitally controlled auto-scanning is done with the micro-
processor for horizontal scan frequencies between 30 and
70kHz, and vertical scan frequencies between 50-160Hz. The
microprocessor-based intelligence allows the monitor to operate
in each frequency mode with the precision of a fixed frequency
monitor.
The microprocessor-based digital controls allow you to adjust
conveniently a variety of image controls by using the OSD (On
Screen Display).
This monitor is capable of producing a maximum horizontal
resolution of 1024 dots and a maximum vertical resolution of
768 lines. It is well suited for CAD work and sophisticated
windowing environments.
For low cost of monitor operation, this monitor is certified as
meeting the EPA Energy Star requirements, and utilizes the
VESA Display Power Management Signalling (DPMS) protocol
for power saving during non-use periods.
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A2
Precautions
Danger
To avoid shock hazard:
•Do not remove the covers.
•Do not operate this product unless the stand is attached.
•Do not connect or disconnect this product during an electrical storm.
•The power cord plug must be connected to a properly wired and
grounded power outlet.
•Any equipment to which this product will be attached must also be
connected to properly wired and grounded power outlets.
•T o isolate the monitor from the electrical supply, you must remove
the plug from the power outlet. The power outlet should be easily
accessible.
Handling:
•Y our color monitor is heavy, so handle it with care.
Workplace preparation
Positioning the Monitor
Choose a suitable place to position the monitor where it is not near
fluorescent desk lighting or any equipment that produces magnetic
fields that could cause interference. Ensure that the furniture or
equipment can support the weight of the monitor. Allow at least 2
inches (50mm) ventilation space around the monitor.
Height
The monitor should be positioned so that the top of the screen is
slightly below your eye level when you sit at your workstation.
Orientation
Choose a position that gives the least reflection from lights and
windows, usually at a right angle to any windows. The monitor should
be positioned directly in front of you so that you do not have to twist
your body. Tilt the monitor to a comfortable viewing angle.
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A3
Working Practices
Rest
Take regular breaks. Vary your posture, and stand up and stretch
occasionally as prolonged use of computer workstations can be tiring.
Back
You should sit back in the chair and use the back rest.
Hands
Use a light touch on the keyboard, keeping your hands and fingers
relaxed. Allow a space in front of the keyboard to rest your wrists
when not typing. Consider using a wristpad.
Eyesight
Working with monitors, in common with any prolonged close work,
can be visually demanding. Look away from the screen periodically
and have your eyesight checked regularly.
Screen settings
Set the screen brightness and contrast to a comfortable level. You
may have to adjust this as the lighting changes during the day. Many
application programs let you select color combinations which can help
you to view in comfort.
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A4
Power Source:
1. Make sure the power cord is the correct type that required in your
area.
2. This monitor has a universal power supply that allows operation in
either 100/120V AC or 220/240V AC voltage area ( No user
adjustment is required. )
3. Connect the power cord into your monitor’s power input socket,
and then plug the other end into a 3-pin AC power outlet. The
power cord may be connected to either a wall power outlet or the
power outlet socket on your PC, depending on the type of
power cord supplied with your monitor.
Power cord:
For safe operation, use the power cord supplied with the unit.
Notes
•Do not install the monitor in a location near heat sources such as
radiators or air ducts , or in a place subject to direct sunlight , or
excessive dust or mechanical vibration or shock.
•Save the original shipping carton and packing materials, as they will
come in handy if you ever have to ship your monitor.
•T o keep the monitor looking new, periodically clean it with a soft
cloth. Stubborn stains may be removed with a cloth lightly
dampened with a mild detergent solution. Never use strong solvents
such as thinner, benzene, or abrasive cleaners, since these will
damage the cabinet. As a safety precaution, always unplug the
monitor before cleaning it.
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A5
Tilt/Swivel Base
Turn Off the equipment and all attached options.
Carefully set the monitor face-down with the underside facing you.
Installation
1. Align the hooks on the tilt/swivel stand with the matching slots in
the base of the monitor.
2. Insert the hooks into slots.
3. Slide the tilt/swivel stand toward the front of the monitor until the
latches click into the locked position.
Slots
Latch
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A6
Connecting the Monitor
On the back of the monitor are two plug-in connections; one for the
AC power cord, and the other for the signal cable from the video card.
Power off both the monitor and PC.
1
Connect the 15 pin VGA connector of the supplied signal cable to the output VGA
2
video connector on the PC and the matching input connector on the rear of the
monitor. The connectors will mate only one way. If you cannot attach the cable
easily, turn the connector upside down and try again. When mated, tighten the
thumbscrews to secure the connection.
Locate the appropriate MAC to VGA adapter block at your local computer store.
2'
This adapter changes the high density 3 row 15 pin VGA connector to the correct
15 pin 2 row connection to mate with your MAC. Attach the other end of the signal
cable to the side of the adapter block with 3 rows.
Connect the attached adapter block/signal cable to the video output on your MAC.
One end of the AC power cord is connected into the AC power connector on the
back of the monitor. The other end is plugged into a properly grounded three-
prong AC outlet.
3
Power ON the PC, then the monitor.
4
If you see the SELF DIAGNOSTICS message, check the signal cable and
connectors.
5
After using the system, power OFF the monitor, then the PC.
6
IBM PC
MACINTOSH
2'
Mac Adapter
D-15P
D-15P
2
3
Signal Cable
Power Cord
* NOTE : For Apple Macintosh use, a
separate plug adapter is needed to
change the 15 pin high density (3 row)
D-sub VGA connector on the supplied
cable to a 15 pin 2 row connector.
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A7
Location and Function of Controls
Front View
Power Button
Power Indicator
OSD Button
Digital Control Panel
Rear View
ID Label
AC Power Socket
D-Sub Signal Cable
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A8
Control Panel Function
Front Panel Controls
SET Button
Buttons
Power Indicator
Power Button
OSD Button
Control
Function
Use this button to enter or exit the on screen
display .
OSD Button
Use these buttons to choose or adjust items
in the on screen display.
Buttons
Use this button to enter a selection in the on
screen display.
SET Button
Power Button
Use this button to turn the monitor on or off.
Power
Indicator
The power indicator light is shown in the
power button. This indicator lights up green
when the monitor operates normally. If the
monitor is in DPM (Energy Saving) mode
(stand-by/ suspend/power off), this indicator
color changes to amber.
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A9
On Screen Display (OSD) Control Adjustment
Making adjustments to the image size, position and operating
parameters of the monitor are quick and easy with the On Screen
Display Control system, using only the Enter button and Adjustment
Control buttons. A quick example is given below to familiarize you
with the use of the controls. Following this section is an outline of the
available adjustments and selections you can make using the OSD.
Note : Allow the monitor to stabilize for at least 30 minutes before making
image adjustment.
To make adjustments in the On Screen Display, follow these steps:
1
2
Press the OSD Button, then the main menu of the OSD appears.
To acces a control, use the or Buttons. When the icon you
want becomes highlighted, press the SET Button.
3
4
5
Use the
Buttons to adjust the item to the desired level.
Accept the changes by pressing the SET Button.
Exit the OSD by Pressing the OSD Button.
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A10
On Screen Display(OSD) Selection and Adjustment
You were introduced to the procedure of selection and adjusting an
item using the OSD system.
Listed below are the icons, icon names, and icon descriptions of the
items that are shown on the Menu.
OSD Adjust
Description
BRIGHTNESS CONTRAST
Brightness
Used to adjust the brightness of the
screen.
66
92
Contrast
Adjust the display to the contrast
desired.
6550K/ 9300K
To appear the displays color
temperature.
• 6550K:Slightly reddish white.
• 9300K:Slightly bluish white.
PRESET
TEMP
COLOR
6550K
9300K
PRESET
TEMP
RED
GREEN
BLUE
User easily color set without
adjustment Red, Green and Blue
(R/G/B).
To set your own color levels.
To set your own color levels.
To set your own color levels.
RED
GREEN
BLUE
POSITION
Vertical Position
To move image up and down.
66
Horizontal Position
To move picture image left and right.
45
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OSD Adjust
Description
Vertical Size
To adjust image height.
SIZE
49
64
Horizontal Size
To adjust image width.
Side Pincushion
To correct the bowing in and out of the
image.
SHAPE
Side pincushion balance
To correct the balance of both sides
bowling.
Trapezoid
To correct geometric distortion.
Parallelogram
This control adjusts for a skewing
of the screen image.
Tilt
To correct image rotation.
VIDEO LEVEL
DDC
SETUP
To select input signal Level.(0.7V/1.0V)
To select the DDC function.(ON/OFF)
VIDEO LEVEL
DDC
0.7V
ON
LANGUAGE
OSD POSITION
ENGLISH
LANGUAGE
To choose the language in which the
control names are displayed.
OSD POSITION
To adjust position of the OSD window on
the screen.
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A12
OSD Adjust
Description
SPECIAL
DEGAUSS
RECALL
To manually demagnetize the screen
which may show some image or
color incorrectly.
DEGAUSS
RECALL
MOIRE
ON
OFF
H: 0/V: 0
54.4kHz/60.0Hz
USER MODE
If the monitor is operating in a
factory preset mode, this control
will reset the image to the factory
preset mode.
If the monitor is operating in a user
mode, this control has no effect.
MOIRE
This item allows you to reduce the
moire (Moire is caused by
interference Horizontal Scan Line
with the periodical dot screen). It is
normally OFF(H:0/V:0)
The moire adjustments may affect
the focus of the screen.
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A13
Video Memory Modes
The monitor has 31 memory locations for display modes, 6 of which
are factory preset to popular video modes.
■ Display Modes (Resolution)
Display Modes
(Resolution)
Horizontal
Frequency (kHz)
Vertical
Frequency (Hz)
IND.
640 x 480
VESA 640 x 480
VESA 800 x 600
VESA 800 x 600
VESA 1024 x 768
VESA 1024 x 768
31.5
43.3
46.9
53.9
60.0
68.7
60
85
75
85
75
85
■ User Modes
The monitor can accept new video data. If the monitor detects a new
video mode that has not been present before or is not one of the preset
modes, it stores the new mode automatically in one of the empty modes
starting with mode 7. If you use up the 25 blank modes and still have more
new video modes, the monitor replaces the information in the user modes
starting with mode 7.
The following modes have been pre-loaded for your convenience:
Display Modes
(Resolution)
Horizontal
Frequency (kHz)
Vertical
Frequency (Hz)
IND.
720 x 400
31.5
37.5
41.8
37.9
70
75
75
85
VESA 640 x 480
IBM
VESA 720 X 400
MFI2
■ Recalling Display Modes
When your monitor detects a mode it has seen before, it automatically
recalls the image settings you may have made the last time you used
that mode.
You may, however, manually force a recall of each of the 6 preset
modes by pressing the Recall button. All preset modes are
automatically recalled as the monitor senses the incoming signal.
The ability to recall the preset modes is dependent on the signal
coming from your PC’s video card or system. If this signal does not
match any of the factory modes, the monitor automatically sets itself
to display the image.
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A14
Energy Saving Design
This monitor complies with the EPA's Energy Star program, which is a
program designed to have manufacturers of computer equipment
build circuitry into their products to reduce power consumption during
time of non-use.
This monitor also goes into its energy saving mode if you exceed the
monitor's operating limits, such as the maximum resolution of
1024 x 768 or the frequency refresh rates of 30-70kHz horizontal or
50-160Hz vertical. When this monitor is used with a Green or EPA
Energy Star PC, or a PC with a screen blanking software following the
VESA Display Power Management Signalling (DPMS) protocol, this
monitor can conserve significant energy by reducing power
consumption during periods of non-use. When the PC goes into the
energy saving mode, the monitor will go into a suspended operation
state, indicated by the Power LED light changing from a green color
to an amber color. After an extended period in the suspended mode,
the monitor will then enter a semi-OFF mode to conserve more
energy. In the semi-OFF mode or DPMS OFF mode as we call it in
our specifications, the Power LED will still show an amber color.
When you awaken your PC by hitting a key or moving the mouse, the
monitor will also awaken to its normal operating mode, indicated by
the green Power LED light. By following these conventions, the power
consumption can be reduced to the following levels:
Power Consumption
Verti.
Sync
Power
Consumption
Hori.
Sync
Mode
LED Color
Video
Green
Amber
Amber
Amber
Normal(Max.)
Stand-by
Suspend
Off
Normal
Off
On
On
Off
Off
″ 100W
On
Off
On
Off
″
″
″
15W
15W
5W
Off
Off
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A15
Low Radiation Compliance (MPR II)
This monitor meets one of the strictest guidelines available today for
low radiation emissions, offering the user extra shielding and an
antistatic screen coating. These guidelines, set forth by a government
agency in Sweden, limit the amount of emission allowed in the
Extremely Low Frequency (ELF) and Very Low Frequency (VLF)
electromagnetic range.
Self Diagnostics
S E L F D I A G N O S T I C S
This monitor can sense when there is a
possible problem present, and informs you of
this condition by presenting you with a SELF
C H E C K S I G N A L C A B L E
N O S I G N A L D E T E C T E D
DIAGNOSTICS OSD. This OSD may pop up
when it is On but no signal is detected. In this case the message
CHECK SIGNAL CABLE will be high lighted, alerting you to check
the signal cable connections.
DDC (Display Data Channel)
DDC is a communication channel over which the monitor automatically
informs the host system (PC) about its capabilities. This monitor has
DDC function; DDC2B carry out uni-directional communication
between the PC and the monitor. Under these situations, the PC sends
display data to the monitor but not commands to control the monitor
settings.
Note : PC must support DDC functions to do this.
If your monitor is displaying a mono chrome image or the wrong resolution, select the
DDC OFF function.
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A16
Troubleshooting
Self diagnostics message.
The signal cable is not connected.
OUT OF FREQUENCY message appears.
The frequency of the sync input is outside the operating range of
the monitor.
*Horizontal Frequency: 30-70kHz
*Vertical Frequency: 50-160Hz
Use the graphics board's utility software to change the frequency
setting (Refer to the manual for graphics board).
The power LED is illuminated amber.
Display power management mode.
There is no sync signal.
The signal cable is not fastened securely.
Check the computer power and graphics adapter configuration.
The image on the SCREEN is not centered, or too small, or not a
rectangle shape.
Image adjustment not been done yet in the current operating
mode. Use the OSD, SET and
buttons to set the image
to your liking.
The monitor doesn't enter the power saving off mode (Amber).
Computer video signal is not VESA DPMS standard. Either the
PC or the video controller card is not using the VESA DPMS
power management function.
Note : If the power indicator(LED) light is blinking amber, may result in abnomal
condition of the monitor. Then press a power button on the front panel control and
call your service technician for more information.
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A17
Further help
If you are unable to correct the problem yourself, you may seek
further help as follows:
Call IBM HELPCENTER.
In the US call 1-800-772-2227
In Canada call 1-800-565-3344
In other countries, contact your dealer, retailer, or other IBM
authorized servicer.
Before calling, please have available as much of the following
information as possible:
1. Type, model and serial number from the label on the back of
your monitor.
2. Purchase receipt.
3. Description of problem.
4. Computer type and model.
5. System configuration(hardware fitted etc.).
6. System BIOS version number.
7. Operating System and version number.
8. Display driver version number.
If possible, stay by your computer system. Your technical support
representative might want to go through the problem with you during
the call.
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A18
Service
Unplug the monitor from the wall outlet and refer servicing to
qualified service personnel when :
The power cord or plug is damaged or frayed.
Liquid has been spilled into the monitor.
The monitor has been exposed to rain or water.
The monitor does not operate normally following the operating
instructions. Adjust only those controls that are covered in the
operating instructions. An improper adjustment of other controls
may result in damage and often requires extensive work by a
qualified technician to restore the monitor to normal operation.
The monitor has been dropped or the cabinet has been
damaged.
The monitor exhibits a distinct change in performance.
Snapping or popping from the monitor is continuous or frequent
while the monitor is operating. It is normal for some monitors to
make occasional sounds when being turned on or off, or when
changing video modes.
Do not attempt to service the monitor yourself, as opening or
removing covers may expose you to dangerous voltage or other
hazards. Refer all servicing to qualified service personnel.
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A19
Specifications
Sync Signal type
Type
H. sync
V. sync
Separate sync
H. sync
V. sync
Signal Connector Pin Assignment
Pin
Separate Sync
1
5
6
10
1
2
3
4
5
6
7
8
9
Red
Green
Blue
Ground
Self-T est
Red Ground
Green Ground
Blue Ground
NC
11
15
10 Ground
11 Ground
12 SDA
13 Horiz.Sync
14
V
ert.Sync
15 SCL
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A20
Specifications
Picture tube
15 inches (13.8 inches viewable) FST, 90˚ deflection
0.28 mm dot pitch, Non-glare, Darkface
AR-ASC (Anti-Reflective Anti-Static Coating)
Sync Input
Horizontal Frequency : 30 - 70kHz (Automatic)
Vertical Frequency : 50 - 160Hz (Automatic)
Input Form
Signal input
: Separate, Positive/Negative
: 15 pin D-Sub Connector
Video Input
Input Form
: Separate, RGB Analog, 0.7 Vp-p/75 ohm,
Positive
Resolution
: 1024 x 768, 85Hz
Power Input
100-240VAC 50/60Hz 1.5A
Dimensions (with tilt/swivel stand)
Width
Depth
Height
: 360 mm/14.2 inches
: 391.5 mm/15.4 inches
: 389.5 mm/15.3 inches
Weight
Net
: 12.6kg (27.78Ibs)
Environment
Operating condition
Temperature
Humidity
: 10˚C to 40˚C
10% to 90% non-condensing
:
Storage condition
Temperature
: 0˚C to 60˚C
Humidity
:
5% to 90% non-condensing
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A21
Compliances
Federal Communications Commission(FCC) Statement
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver .
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
•Consult an IBM authorized dealer or service representative for help.
Properly shielded and grounded cables and connectors must be used
in order to meet FCC emission limits. Proper cables and connectors
are available from IBM authorized dealers. IBM is not responsible for
any radio or television interference caused by using other than
recommended cables and connectors or by unauthorized changes or
modifications to this equipment. Unauthorized changes or
modifications could void the user’s authority to operate the
equipment.
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Industry Canada Compliance Statement
This Class B digital apparatus meets the requirements of the
Canadian Interference-Causing Equipment Regulations.
Cet appareil numerique de la Classe B respecte toutes les exigences
du Reglement sur le materiel brouilleur du Canada.
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A22
Power Cord:
For your safety, IBM provides a power cord with a grounded
attachment plug to use with this IBM product. To avoid electrical
shock, always use the power cord and plug with a properly grounded
power outlet.
IBM power cords used in the United States and Canada are listed by
the Underwriters Laboratories (UL) and certified by the Canadian
Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL listed and
CSA certified cord set consisting of a minimum 18 AWG, type SVT or
SJT, three conductor cord, a maximum of 4.5 metres (15 feet) in
length and a parallel blade, grounding type attachment plug rated 15
amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL
listed and CSA certified cord set consisting of a minimum 18 AWG,
type SVT or SJT, three conductor cord, a maximum of 4.5 metres (15
feet) in length and a tandem blade, grounding type attachment plug
rated 15 amperes 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use
a cord set with a grounding type attachment plug rated 13 amperes
(minimum), 250 volts. The cord set should be marked <HAR> and
have the appropriate safety approvals for the country in which the
equipment will be installed.
As an ENERGY STAR® Partner IBM Corporation has determined that
this product meets the ENERGY STAR® guidelines for energy
efficiency.
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A23
MPR II
This product complies with Swedish National Council for Metrology
(MPR) standards issued in December 1990 (MPR II) for very low
frequency (VLF) and extremely low frequency (ELF).
European Union (EU) Statement
This product has been tested and found to comply with the limits for
Class B Information Technology Equipment according to CISPR 22/
European Standard EN 55022. The limits for Class B equipment were
derived for typical residential environments to provide reasonable
protection against interference with licensed communication devices.
Properly shielded and grounded cables and connectors must be used
in order to reduce the potential for causing interference to radio and
TV communications and to other electrical or electronic equipment.
Such cables and connectors are available from IBM authorized
dealers. In accordance with EN 50082-1 1992, Performance Criterion
A, it should be noted that in the presence of certain electromagnetic
fields, some screen jitter may be observed.
Service Information
The following parts are for use by IBM service, or IBM authorized
dealers, to support customer warranty. Parts are for service use only.
Model Type 2278
Part Number
04N7324
M/T-Model
2278-06E
Description
Monitor-UVEQ
(pearl white)
A23
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A24
Warranty
Statement of Limited Warranty
The warranties provided by IBM in this Statement of Limited Warranty apply only to
Machines you originally purchase for your use, and not for resale, from IBM or your
reseller. The term “Machine” means an IBM machine, its features, conversions,
upgrades, elements, or accessories, or any combination of them. Unless IBM specifies
otherwise, the following warranties apply only in the country where you acquire the
Machine. If you have any questions, contact IBM or your reseller.
Machine:
Warranty Period*:
A50 (M/T 2278)
Three years
*Contact your place of purchase for warranty service information.
Production Status
Each Machine is manufactured from new parts, or new and used parts. In some cases,
the Machine may not be new and may have been previously installed. Regardless of
the Machine’s production status, IBM’s warranty terms apply.
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship
and 2) conforms to IBM’s Official Published Specifications. The warranty period for a
Machine is a specified, fixed period commencing on its Date of Installation. The date on
your receipt is the Date of Installation, unless IBM or your reseller informs you
otherwise.
During the warranty period IBM or your reseller, if authorized by IBM, will provide
warranty service under the type of service designated for the Machine and will manage
and install engineering changes that apply to the Machine.
For IBM or your reseller to provide warranty service for a feature, conversion, or
upgrade, IBM or your reseller may require that the Machine on which it is installed be 1)
for certain Machines, the designated, serial-numbered Machine and 2) at an
engineering-change level compatible with the feature, conversion, or upgrade. Many of
these transactions involve the removal of parts and their return to IBM. You represent
that all removed parts are genuine and unaltered. A part that replaces a removed part
will assume the warranty service status of the replaced part.
If a Machine does not function as warranted during the warranty period, IBM or your
reseller will repair it or replace it with one that is at least functionally equivalent, without
charge. The replacement may not be new, but will be in good working order. If IBM or
your reseller is unable to repair or replace the Machine, you may return it to your place
of purchase and your money will be refunded.
If you transfer a Machine to another user, warranty service is available to that user for
the remainder of the warranty period. You should give your proof of purchase and this
Statement to that user. However, for Machines which have a life-time warranty, this
warranty is not transferable.
Warranty Service
To obtain warranty service for the Machine, you should contact your reseller or
call IBM. In the United States, call IBM at 1-800-772-2227. In Canada, call IBM at 1-
800-565-3344. You may be required to present proof of purchase.
IBM or your reseller will provide certain types of repair and exchange service, either at
your location or at IBM’s or your reseller’s service center, to restore a Machine to good
working order.
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When a type of service involves the exchange of a Machine or part, the item IBM or your
reseller replaces becomes its property and the replacement becomes yours. You
represent that all removed items are genuine and unaltered. The replacement may not be
new, but will be in good working order and at least functionally equivalent to the item
replaced. The replacement assumes the warranty service status of the replaced item.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service. You also
agree to ensure that the Machine is free of any legal obligations or restrictions that
prevent its exchange.
You agree to:
1.obtain authorization from the owner to have IBM or your reseller service a Machine that
you do not own; and
2.where applicable, before service is provided -
a. follow the problem determination, problem analysis, and service request procedures
that IBM or your reseller provide,
b.secure all programs, data, and funds contained in a Machine, and
c.inform IBM or your reseller of changes in a Machine’s location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s
possession or 2) in transit in those cases where IBM is responsible for the transportation
charges.
Extent of Warranty
IBM does not warrant uninterrupted or error- free operation of a Machine.
The warranties may be voided by misuse, accident, modification, unsuitable physical or
operating environment, improper maintenance by you, removal or alteration of Machine or
parts identification labels, or failure caused by a product for which IBM is not responsible.
THESE WARRANTIES REPLACE ALL OTHER WARRANTIES OR CONDITIONS,
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION
MAY NOT APPLY TO YOU. IN THAT EVENT SUCH WARRANTIES ARE LIMITED IN
DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT
PERIOD.
Limitation of Liability
Circumstances may arise where, because of a default on IBM’s part or other liability you
are entitled to recover damages from IBM. In each such instance, regardless of the basis
on which you are entitled to claim damages from IBM (including fundamental breach,
negligence, misrepresentation, or other contract or tort claim), IBM is liable only for:
1. damages for bodily injury (including death) and damage to real property and tangible
personal property; and 2. the amount of any other actual direct damages or loss, up to the
greater of U. S. $100,000 or the charges (if recurring, 12 months’ charges apply) for the
Machine that is the subject of the claim.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING: 1)
THIRD- PARTY CLAIMS AGAINST YOU FOR LOSSES OR DAMAGES (OTHER THAN
THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO,
YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES
OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST
PROFITS OR SAVINGS), EVEN IF IBM OR YOUR RESELLER IS INFORMED OF
THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
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